Sales Supervisor, Yorkdale

7 months ago

Toronto, Canada Away Full time

Away is a global lifestyle brand with a mission to transform travel through products and content that inspire people to _get away_ more. In support of our mission, we are seeking a **Sales** **Supervisor **to join our** Yorkdale, Toronto **team.

Our Retail team creates a transformative experience that inspires a global community. We build connections with our community through product expertise and merchandising, world-class-service standards, and operational excellence. We pride ourselves in owning the offline touch point for our community, and use it as an opportunity to create more Away fans.

**What you’ll do**:

- Manage, support, and develop a team of retail associates
- Onboard new hires while still coaching existing team members
- Communicate Away’s values and brand philosophy to your team and to customers alike
- Ensure that your team is providing the best customer service possible, by providing such service yourself
- Take ownership of in-store processes and operations and help define Away’s SOPs.
- Help run an efficient and growing retail business; optimize store operations and customer journey
- Be a point person for HQ counterparts and colleagues; assist in marketing events and programming at the store.

**Who you are**:

- Excellent communicator with a passion for people
- Comfortable working with all types of personalities
- Maintains cool under pressure
- An effective and expedient problem-solver with a keen attention to detail
- Positive attitude and feels there is no task too small and no task too large
- Enjoy working in a fast-paced and ever-changing environment
- Passionate about travel (but that’s a given)
- Ability to pull, push, lift, and carry up to 25 pounds throughout the duration of a work shift
- Ability to stand/be on feet for extended periods of time throughout the duration of a work shift
- Ability to bend, squat, twist, and reach as needed throughout the duration of a work shift

**Compensation Package**:

- Pay Range: CAD $20-21 hourly

**About Away**:
**EEOC Statement**:

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