Business Analyst

3 months ago

Toronto, Canada Softline Technology Full time

Description

**Responsibilities**:

- perform system analysis,

strategy and standards.
- provide systems analysis and

systems
- analyze user requirements,

generation of prototypes for user consultation and the design, testing,
- coordinate analyses,

develops, and implements solutions for complex problems
- consult with clients on the

changes/modifications, recommend and develop training plans, and monitor

operational performance

activities, provide direction, guidance and technical support to programming

staff and train junior team members

**General Skills**:
**Technical**

**Knowledge and Expertise**

You have:

- advanced technical knowledge

of large hardware and software operations and utilities, productivity tools,

client server architecture, mini-computer, PC technologies, online processing

systems, web-based technologies, Commercial off-the-shelf (COTS) and database

management systems
- knowledge of rules-based
- knowledge of front end,

web-based technologies and data-mining/reporting-based COTS tools encompassing

feasibility studies, requirements definition, analysis, prototyping, system

design, implementation, testing and maintenance
- knowledge of design

methodologies in Internet-based and/or distributed environments
- knowledge of Systems

Development Life Cycle Methodologies, familiarity with ITIL Processes for

Change/Release Management, use of object oriented and/or 3GL development tools,

relational and hierarchical data base technologies, use of information retrieval

packages using SQL and other query languages, one or more telecommunications

protocols
- knowledge of emerging IT

trends and technologies

**Analytical and Problem-Solving Skills**
- you can gather information

on client problems, services and business goals/objectives
- you can evaluate

requirements and review options for solution, assess cost/benefit of options,

evaluate alternative conceptual systems designs and potential impact of

proposed system changes on existing service delivery
- you can recommend approaches

and discuss with client

**Organizational and Project Management Skills**
- you can plan, develop,

manage, control projects and resolve complex technical design problems
- you have knowledge of

project management and in-depth knowledge of task estimation, scheduling and

control

**Communication and Interpersonal Skills**
- you can gather information,

clarify needs and desired system changes, explain system development

recommendations, explain and provide instruction on new/modified systems and

technology
- you can prepare business

cases, systems documentation, user manuals and guidelines
- you can clarify and discuss

systems development options with clients

**Experience Requirements**

Please note this role is part of a Hybrid Work Arrangement and resource(s) will be required to work at a minimum of 2-3 days per week at 5700 Yonge St.

**?Nice to have: Hands on experience with Curam**

**Technical Knowledge and Expertise - 35%**

You have:

- advanced technical knowledge of large hardware and software operations and utilities, productivity tools, client server architecture, mini-computer, PC technologies, online processing systems, web-based technologies, Commercial off-the-shelf (COTS) and database management systems
- knowledge of front end, web-based technologies and data-mining/reporting-based COTS tools encompassing feasibility studies, requirements definition, analysis, prototyping, system design, implementation, testing and maintenance
- knowledge of design methodologies in Internet-based and/or distributed environments
- knowledge of Systems Development Life Cycle Methodologies, familiarity with ITIL Processes for Change/Release Management, use of object oriented and/or 3GL development tools, relational and hierarchical data base technologies, use of information retrieval packages using SQL and other query languages, one or more telecommunications protocols
- knowledge of emerging IT trends and technologies

**Analytical and Problem-Solving Skills - 25%**
- you can gather information on client problems, services and business goals/objectives
- you can evaluate requirements and review options for solution, assess cost/benefit of options, evaluate alternative conceptual systems designs and potential impact of proposed system changes on existing service delivery
- you can recommend approaches and discuss with client

**Organizational and Project Management Skills - 20%**
- you can plan, develop, manage, control projects and resolve complex technical design problems
- you have knowledge of project management and in-depth knowledge of task estimation, scheduling and control

**Communication and Interpersonal Skills - 20%**
- you can gather information, clarify needs and desired system changes, explain system development recommendations, explain and provide instruction on new/modified systems and technology
- you can prepare business cases, systems documentation, user manuals and gu

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