310 Host The Rec Room Barrie

4 weeks ago

Barrie, Canada Cineplex Full time

Work location:
Barrie The Rec Room

City:
Barrie

What you will do:
Do you have a passion for new and exciting nationwide business ventures? Would you love to be part of a team that’s set to expand from coast to coast in Canada? Do you want to play a crucial role in changing the landscape of entertainment in Canada? Now that I have your attention and have peaked your interest - let’s tell you a bit about this revolutionary new concept called _The Rec Room_.

The concept features a wide range of entertainment options: a large attractions area featuring state of the art simulation games, redemption gaming for prizes, and a variety of recreational games including luxury bowling, billiards, shuffleboard and ping pong. There is an auditorium-style venue offering live entertainment - musical acts, bands and comedians - and also features a theatre-sized, high definition screen for catching the game or watching a wide range of other entertainment programming. The Rec Room offers an upscale casual dining environment, featuring an open kitchen and a contemporary menu offering everyone’s favourites, as well as an “eatertainment-style” concept in the games area. A large centre bar area with adjacent stage includes impressive digital displays and serves as the gathering spot for watching the big game or other major events. The Rec Room integrates a cutting-edge interactive technology platform that enhances all aspects of the entertainment experience.
- Job Description
- Job Duties:
- Receive and record guests' reservations and assign tables-
- Greet guests at entrance of dining room, restaurant, or lounge and escort them to tables or other seating areas-
- Maintain familiarity with the composition of all menu items.-
- Enroll guest into membership program as required.-
- Speak with guests to ensure satisfaction with food and service, and attend to complaints-
- Let Rec Room leadership know about necessary dining room supplies and equipment-
- Inspect dining and serving areas and equipment-
- Support and co-ordinate activities of food and beverage servers and other serving staff-
- Accept payment from guests for food and beverage and games as required-
- Clean agreed designated areas, in accordance with downtime procedures, morning/evening routines and hygiene requirements.-
- Change table linen as required and ensure dirty or damaged linen is counted and exchanged for clean, usable items.-
- At all times to be aware of and practice good customer relations, assisting the guest in any way which does not adversely affect other customers.-
- Attend to customer complaints satisfactorily.-
- Report any suspicious packages or parcels to management without delay.-
- Take part in any fire or evacuation drills and ensure complete familiarization with all exits, including those normally used by customers, as well as fire escapes.-
- Carry out on-the-job training to ensure subordinate staff can carry out their duties effectively.-
- Be continually aware of, and maintain, the highest standards of personal hygiene and dress.-
- Ensure that any subordinate staff adhere to, and maintain, the highest possible standards of personal hygiene and dress.-
- Attend meetings and training courses as required.-
- Contribute and create an environment for a guest to “Tell Better Stories”-
- Welcome all guests with a warm, friendly greeting.- Qualifications
- Requirements:
- High school diploma or GED required. Applicants must be 18 years of age or older-
- A certificate or diploma in a related field preferred-
- Strong customer service and troubleshooting skills-
- 1 year of restaurant service experience-
- Exceptional conflict resolution, negotiation, and objection handling skills-
- Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment-
- Able to effectively communicate both verbally and in writing-
- Able to work well under pressure-
- Strong attention to detail-
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all timesProfessional appearance and manners-
- Strong work ethic and positive team attitude- Work Conditions:
- Manual dexterity required to use desktop computer and peripherals-
- Overtime as required-
- Lifting or moving up to 20lbs may be requiredAdditional information

No Agency Calls Please

Inclusion & Diversity

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