Full-time Medical Receptionist/administrative
4 months ago
_**Title**_:_ Full-Time Medical Receptionist/Administrative Assistant - Munk Hearing Centre (Hearing Aid Clinic). Downtown and Yonge & Lawrence locations.
- **Organizational Relationship**_**: Reports to manager
- **Hours of Work**:_ Full-time (Typically 8am-4pm or 9am-5pm). 7.0 hours with 1.0 hour unpaid lunch. Monday to Friday. *Some weekend hours may be available in the future if desired.
- **Position**:_ Permanent
- **Pay**:_From $20 per hour
We are in search of a highly organized, self-motivated and detail-oriented people-person with a passion for customer service and helping others. Experience in the medical/hearing/dental/healthcare industry is preferred.
The Munk Hearing Centre is a full-service hearing aid clinic, with locations at Toronto General Hospital and Yonge & Lawrence. We pride ourselves on delivering the highest-quality services for our patients and we go the extra-mile to make sure they are happy. It is truly a team effort. We might be a little bit biased, but we think our team is second-to-none.
**Primary accountabilities include, but are not limited to**:
- Providing excellent customer service (i.e. scheduling appointments, welcoming patients, taking payments, answering phone/returning calls, answering queries from patients, confirming clinic appointments)
- Providing administrative support for audiologists
- Working closely and congenially with other staff members
- Processing payments, tracking outstanding balances, preparing and submitting third party billing (ADP, WSIB ODSP, OW and VAC)
- Maintaining clinic schedule and electronic health records using Blueprint OMS and EPIC
- Performing basic hearing aid maintenance/cleaning
- Processing hearing aid repairs and subsequent follow-up
- Maintaining inventory and supplies
- Managing the referral work queue
- Arranging couriers for sending packages to manufacturers; receiving goods
- Social coordination (i.e. staff lunches, birthday cakes)
- Ensuring space is tidy
**Job Types**: Full-time, Permanent
Pay: From $20.00 per hour
Additional pay:
- Bonus pay
**Benefits**:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care
- Wellness program
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Toronto, ON: reliably commute or plan to relocate before starting work (required)
**Education**:
- DCS / DEC (preferred)
**Experience**:
- hearing aid front desk: 1 year (preferred)
- Administrative: 1 year (preferred)
Work Location: In person
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