Testing Services Facilitator
3 weeks ago
Posting Type
Temporary
End Date (if applicable)
08/30/2024
Classification Title
FT Support Staff E
Pay Band
E
Min Salary
$27.81
Max Salary
$32.24
Position Summary
The incumbent oversees testing services and provides outstanding customer service and support to the students, faculty and external clients accessing the Testing Centre. In addition, the incumbent coordinates testing services for the Academic Upgrading Program. Primarily, the incumbent plans for, schedules, coordinates, and invigilates print/online academic, assessment, entrance, industry-based and government-issued tests and exams, maintains test integrity and security, and the generation of related reports and statistics. The incumbent also assists with the coordination of the Test Accommodation Program for Students with Disabilities. The incumbent is under the direction of the Manager, Paterson Learning Commons and works as a vital member of the Student Success Team.
Location/Campus
Thunder Bay Campus
Education
Minimum level of formal education required for the position
2 year diploma or equivalent
Specific course(s), certification, qualification, formal training or accreditation required for the position
No additional requirements
Additional Requirements
Field(s) of Study
Business, Library, Human Services
Experience
Typical number of years of experience, in addition to the necessary education level, required to perform the responsibilities of the position
Minimum of two (2) years
Type of Experience
Minimum two years’ experience in a computer lab / testing environment. Advanced computer competency, including maintaining and troubleshooting computer issues and communicating effectively verbally and in writing to explain information in non-technical terms to learners and staff. Advanced experience in a Microsoft Windows environment with in-depth knowledge of Excel and Access. Experience assisting people with disabilities, in addition to utilizing the various assistive technologies (Kurzweil, Dragon Naturally Speaking, etc.) used by students with disabilities. Ability to multi-task and deal with multiple deadlines, often within a tight timeframe. Extensive knowledge of college programs related to Academic Upgrading and related pathways.
Posting Detail Information
Posting Number
SU-F-24-80P
Close Date
03/25/2024
Hours of Work
35 hrs/week
Shift Type
8:30-4:30
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