Program Assistant D Cst

3 weeks ago

Vancouver, Canada Vancouver Community College Full time

**Pclass #**
- S9926**Job Summary**

**Who We Are**
- We acknowledge that Vancouver Community College (_
- VCC_
- ) is located on the traditional unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) peoples who have been stewards of this land from time immemorial._
- For over 55 years, VCC has been a leader in innovative, experiential post-secondary learning. We’re one of B.C’s top employers and we are proud to inspire students to discover their passions, gain essential skills, and learn what it takes to succeed in a competitive workforce.- At VCC, we respect and celebrate our differences, and are committed to the work of decolonization, accessibility, and inclusivity for all. Be a part of creating an inclusive community that provides equitable opportunities for Indigenous and diverse representation, participation, and success for everyone.-
- This position is responsible for assisting Department Heads with a variety of administrative support activities, contributing to the smooth running of the departments.**Job Duties/Responsibilities**
- 1. Receives and responds to a high volume of student inquiries pertaining to course/program information and registration procedures.- 3. Responds to questions from areas of the college’s support services as well as external agencies, regarding departmental business.
- 4. Set up and optimize Department social media pages to generate, publish and share meaningful Department content.
- 5. Collaborates closely with the e-Learning Support Technician in the development and delivery of Department Moodle courses and materials.
- 6. Prepares a wide variety of materials such as course schedules, timetables, class lists, honor roll certificates, promotional material for new courses, advertising materials, forms, reports, learning materials, and routine correspondence. Prepares and maintains a wide variety of records and reports including absence reports and substitute time sheets.
- 7. Assists instructors in emergency situations, shows videos, supervises tests, arranges make-up tests, administers and collects assignments and Library materials. Helps contact substitute instructors, relays instructions for class assignments, provides keys to offices and/or classrooms and locates books and materials, etc.
- 8. Records, produces and distributes minutes of department meetings.
- 9. Leads the Department marketing efforts by liaising with Marketing Department for creating Department specific initiatives
- 10. Makes arrangements for the distribution of brochures and posters, posts information sessions on VCC website and prepares for information sessions.
- 11. Assists with schedule preparation; coordinates production of timetable, registration booklet, and inputs data into spreadsheets.- 13. Prepares contract requests for terms and maintains records of term workload.
- 14. Keeps accurate accounts of class enrolments during registration periods, updates and maintains enrolment records through term.
- 15. Coordinates distribution of advertising materials, internally and externally. Prepares and packs promotional materials for special events.
- 16. Prepares and maintains bulletin board displays in hallways and classrooms.
- 17. Stores and disposes record materials as per FIPA regulation.
- 18. Monitors, orders and maintains an inventory of office and stationary supplies.
- 19. Coordinates field trip requisitions and cash deposits.
- 20. Maintains department website.
- 21. Performs a variety of general office duties such as distributing department mail, booking rooms, responding to equipment maintenance requests and collecting and distributing book orders.
- 22. Performs other related duties as required.**Qualifications**
- Education and Experience- Grade 12 supplemented by computer courses plus additional specialized training of over 1 year in Business Administration and 2 years’ related experience or an equivalent combination of training and/or experience may be substituted for the required qualifications.

Skills and Abilities- Proven interpersonal skills with the ability to work both independently and collaboratively as a member of a team. Ability to establish and maintain effective working relationships with students, staff, faculty and the general public.
- Recent ‘hands-on’ experience and demonstrated ability dealing ‘face to face’ clients, customers and/or students. Ability to deal with a variety of people and personalities in a calm and professional manner.
- Effective organizational and time management skills with the ability to prioritize and manage several time-sensitive tasks at any given time. Ability to adapt readily to changing situations.
- Superior communication skills and an excellent command of written and spoken English.
- Ability to exercise discretion and mature judgement in relating to people, giving out information and solving problems. Ability to maintain confidentiality regarding de

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