Financial Aid Assistant

3 weeks ago

Victoria, Canada University of Victoria Full time

Organizational Unit- University of Victoria -> Student Affairs -> Office of the Registrar- Posting Close Date- 14 June 2023- Please note that positions will close at 4 p.m. on the closing date.- FTE- 1.0- Salary Grade- $4,602.00 - $4,744.00- Additional Posting Information:
- N/A- Salary posted will be pro-rated based on FTE- Classification- PB9- Hours of Work- Monday to Friday, 8:30 am to 4:30 pm- Employee Group:
- CUPE 951 - Regular- # of Hires Needed- 1- Category- Administrative and Support Services- About this OpportunityStudent Affairs is committed to creating a vibrant and engaging learning community to inspire and enrich the lives of our students in support of the University of Victoria’s vision “to be a university of choice for outstanding students, faculty, and staff from BC, Canada, and around the world”. The Student Affairs portfolio includes: Office of the Registrar, Athletics and Recreation, Campus Services, Student Services.

**_* This position is eligible for a Modified Work Schedule*_**
- Job SummaryThe Financial Aid Assistants act as the professional and compassionate face of Student Awards and Financial Aid to support applicants, current and former students, alumni, their families and the general public by providing outstanding customer service and detailed information concerning both University of Victoria and government policies and procedures pertaining to: the work study program, undergraduate scholarships, bursaries and government aid.

The Financial Aid Assistant for Work Study accesses government databases and portals to confirm, update and obtain student loan information. They also verify student status in Banner in accordance with government regulations with regard to registration and course load and to process student loan withdrawal and academic completion information.

Financial Aid Assistants work both independently and as part of a team to ensure a continuity of excellent service in a busy environment with the goal of positively contributing to student learning and success. They are able to multitask and ensure all priorities and met in an efficient and timely manner. They are also knowledgeable about the services offered by other offices across campus and are able to identify and connect students with appropriate supports outside of Student Awards and Financial Aid and the Office of the Registrar to ensure their needs are met. Financial Aid Assistants are able to recognize when a situation or disclosure requires a critical referral, and handle the situation with discretion and urgency.

Regular hours for this position are Monday to Friday, 8:30am to 4:30pm. A modified work week is an available option.
- Job Requirements**Experience**:
This position requires a level of education, training and experience equivalent to three (3) years experience working in a similar position, preferably in a post-secondary or institutional environment or an equivalent combination of education, training and experience.

Related work experience should include:

- Strong customer service background.
- Have working experience with a complex Student Information System such as Banner Student or a similar database.
- Have working experience with website management program such as Cascade.

**Knowledge/Skills/Abilities**:

- Commitment to valuing diversity and contributing to an inclusive and respectful working and learning environment.
- Demonstrated knowledge and experience with office software such as Word, Excel, and Outlook, as well as online information systems such as the UVic website and online portal is required.
- Excellent interpersonal and communication skills are required to relate effectively with a diverse population within the University community and external contacts.
- Ability to problem solve by using judgement, independent thinking and/or analysis.
- Must be able to input records into a database or spreadsheet with a high degree of accuracy.
- Team-oriented and student-centred, with a genuine interest in providing an outstanding student experience
- Ability to work in a team environment or individually.
- Ability to prioritize varied tasks in order to meet deadlines with frequent interruptions

**Assets**:

- Knowledge of government student aid programs or post-secondary award programs.
- Experience tracking and reporting program funds in a system such as FAST
- Demonstrated experience performing account/budget tracking and reconciliations
- Experience working in accordance with regulations outlined in the British Columbia Freedom of Information and Protection of Privacy Act (FOIPPA).
- Training or equivalent experience in dealing with conflict and defusing difficult situations

**Specialized Knowledge/Education**:

- Post-secondary diploma or certificate in a related field. An equivalent combination of education, training and experience may be considered

**Territory acknowledgement**

We acknowledge and respect the lək̓ʷəŋən peoples on whose traditional territory the u

  • Financial Aid Assistant

    7 days ago

    Victoria, Canada University of Victoria Full time

    Organizational Unit- University of Victoria -> Student Affairs -> Office of the Registrar- Posting Close Date- 9 March 2023- Please note that positions will close at 4 p.m. on the closing date.- FTE- 1.0- Salary Grade- $3,805.00 - $3,920.00- Additional Posting Information: - N/A- Salary posted will be pro-rated based on FTE- Classification- PB7- Hours of...

  • Pharmacy Assistant

    4 weeks ago

    Victoria, Canada Victoria Cool Aid Society Full time

    This is a unique opportunity to work with an innovative not-for-profit, in an environment that is committed to working with clients, staff, and community through continuous learning, creativity, and collaboration. We offer a range of benefits including a defined contribution pension plan, health and dental benefits, long-term disability, employee and family...

  • Dental Receptionist

    6 days ago

    Victoria, Canada Victoria Cool Aid Society Full time

    This is a unique opportunity to join an innovative not-for-profit, in an environment that is committed to promoting continuous learning, creativity and collaboration. The Cool Aid Dental Clinic works in association with the Victoria Cool Aid Society, providing full dental services for adults that have multiple barriers to accessing dental care. The dental...

  • Financial Representative

    1 month ago

    Victoria, Canada Serenia Life Financial Full time

    Location: British Columbia Type: Full Time Imagine working for a company that is both **Human** and **Kind**... At Serenia Life Financial we’ve been helping people protect the ones they love and live generously for close to a century. Our philosophy is to understand our clients financial needs and to proactively provide solutions. As a Serenia Life...

  • Medical Office Assistant #805

    2 days ago

    Victoria, Canada Victoria Cool Aid Society Full time

    This is a unique opportunity to join an innovative not-for-profit, in an environment that is committed to promoting continuous learning, creativity and collaboration. The Cool Aid Community Health Centre provides healthcare to 7,000 patients, including those experiencing homelessness, mental health challenges, infectious disease, problematic substance use...

  • Administrative Assistant #790

    4 weeks ago

    Victoria, Canada Victoria Cool Aid Society Full time

    The Administrative Assistant provides administrative support to the Property Management Department, Central Services employee group, Society programs and special projects. This position is responsible for a variety of administrative functions such as data processing, electronic and paper filing, ordering and maintaining office and housekeeping supplies, and...

  • Manager, Housing

    1 month ago

    Victoria, Canada Victoria Cool Aid Society Full time

    **Who We Are** Victoria Cool Aid Society acknowledges the Lekwungen and W̱SÁNEĆ peoples of the Songhees and Esquimalt Nations, on whose traditional territories we build homes, lives, and communities. The Victoria Cool Aid Society (Cool Aid) provides affordable housing, emergency shelters, primary health and dental care, nutritious meals, and wellness...

  • Staff Lawyer, Parents Legal Centers

    4 weeks ago

    Victoria, Canada Legal Aid BC Full time

    **Location**: Victoria, BC **Status**:Full-time Permanent **Affiliation**: Professional Employees Association (PEA)**Salary range**:Based on year of call - $70,931.93 (Yr1) to $135,907.07 (Yr14) + 10% Staff Lawyer Benefit Plan As per the PEA Salary Schedule) **Competition #**: P014-24 **Application Deadline**:May 14, 2024 **VALUES STATEMENT**: Our...

  • Financial Analyst

    1 month ago

    Victoria, Canada John Howard Society of Victoria Full time

    The John Howard Society is a growing and innovative social service organization that strives to create safe, healthy, and inclusive communities for everyone. Our goal is to help individuals achieve greater independence by providing support with housing, life skills, education, employment, and community-based services. This position will support the...

  • Administrative Assistant

    2 days ago

    Victoria, Canada Raymond James Financial Full time

    **Administrative Assistant** - 2302415 - At Raymond James,_ _**_we_**_ _**_develop,_ _**_we_**_ _**_collaborate,_ _**_we_**_ _**_decide,_ _**_we_**_ _**_deliver, and_ _**_we_**_ _**_improve together_. Raymond James Ltd. is Canada’s leading independent investment dealers offering high quality investment products and services to Canadians seeking customized...

  • Manager, Housing

    1 month ago

    Victoria, Canada Victoria Cool Aid Society Full time

    This is a unique opportunity to join the management of an innovative not-for-profit, in an environment that is committed to promoting continuous learning, creativity and collaboration. We offer a range of benefits including a defined contribution pension plan, health and dental benefits, long-term disability, employee and family assistance program,...

  • Manager, Housing

    2 weeks ago

    Victoria, Canada Victoria Cool Aid Society Full time

    Who We Are Victoria Cool Aid Society acknowledges the Lekwungen and W̱SÁNEĆ peoplesof the Songhees and Esquimalt Nations, on whose traditional territories webuild homes, lives, and communities. The Victoria Cool Aid Society (Cool Aid)provides affordable housing, emergency shelters, primary health and dentalcare, nutritious meals, and wellness programs...

  • Floating Mental Health Worker

    1 month ago

    Victoria, Canada Victoria Cool Aid Society Full time

    This is a great opportunity to join an organization that is committed to ending homelessness and improving the lives of the most vulnerable in our community. We offer a range of benefits including health and dental care, employee and family assistance program, paid sick time, and vacation. We also offer high quality in-house training covering all aspects of...

  • Research Financial Assistant

    7 days ago

    Victoria, Canada University of Victoria Full time

    Organizational Unit- University of Victoria -> VP Finance and Operations -> Financial Services- Location- University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)- Posting Close Date- 2 June 2024- Please note that positions will close at 4 p.m. on the closing date.- FTE- 1.0- Salary Grade- $4,680.00 - $4,828.00- Additional Posting Information: - N/A-...

  • Staff Lawyer, PLC Victoria P014-24

    2 weeks ago

    Victoria, Canada Legal Aid BC Full time

    POSITION: STAFF LAWYER, PARENTS LEGAL CENTRE COMPETITION NO: P014-24DATE POSTED: April 30, 2024STARTING DATE: ASAPSALARY CLASSIFICATION: Maximum Year Call 14SALARY: Based on year of call - $70,931.93 (Yr1) to $135,907.07 (Yr14) + 10% Staff Lawyer Benefit Plan (As per the PEA Salary Schedule)Legal Aid BC is in the early stages of, and committed to a...

  • Staff Lawyer, PLC Victoria P014-24

    2 weeks ago

    Victoria, Canada Legal Aid BC Full time

    POSITION: STAFF LAWYER, PARENTS LEGAL CENTRE COMPETITION NO: P014-24DATE POSTED: April 30, 2024STARTING DATE: ASAPSALARY CLASSIFICATION: Maximum Year Call 14SALARY: Based on year of call - $70,931.93 (Yr1) to $135,907.07 (Yr14) + 10% Staff Lawyer Benefit Plan (As per the PEA Salary Schedule)Legal Aid BC is in the early stages of, and committed to a...

  • Staff Lawyer, PLC Victoria P014-24

    2 weeks ago

    Victoria, Canada Legal Aid BC Full time

    POSITION: STAFF LAWYER, PARENTS LEGAL CENTRE COMPETITION NO: P014-24DATE POSTED: April 30, 2024STARTING DATE: ASAPSALARY CLASSIFICATION: Maximum Year Call 14SALARY: Based on year of call - $70,931.93 (Yr1) to $135,907.07 (Yr14) + 10% Staff Lawyer Benefit Plan (As per the PEA Salary Schedule)Legal Aid BC is in the early stages of, and committed to a...

  • Floating Mental Health Worker #758

    1 month ago

    Victoria, Canada Victoria Cool Aid Society Full time

    This is a great opportunity to join an organization that is committed to ending homelessness and improving the lives of the most vulnerable in our community. We offer a range of benefits including health and dental care, employee and family assistance program, paid sick time, and paid vacation. We also offer high quality in-house training covering all...

  • Mental Health Worker

    1 month ago

    Victoria, Canada Victoria Cool Aid Society Full time

    This is a great opportunity to join an organization that is committed to ending homelessness and improving the lives of the most vulnerable in our community. We offer a range of benefits including pension, health and dental care, employee and family assistance program, paid sick time, and three weeks of vacation. We also offer high quality in-house training...

  • Mental Health Worker

    1 month ago

    Victoria, Canada Victoria Cool Aid Society Full time

    This is a great opportunity to join an organization that is committed to ending homelessness and improving the lives of the most vulnerable in our community. We offer a range of benefits including health and dental care, employee and family assistance program, paid sick time, and vacation. We also offer high quality in-house training covering all aspects of...