Cashier/customer Service

5 days ago

Toronto, Canada Nature's Emporium Full time

We are seeking a dedicated and experienced Full-Time Cashier for a fixed term contract for **January/February 2025.** In this role you will be responsible for supervising the cashiers, ensuring efficient and accurate cash handling, providing excellent customer service, and maintaining a clean and organized checkout area. Your strong leadership skills, attention to detail, and passion for organic products will contribute to the success of our store.

**Responsibilities**:

- Oversee and coordinate the daily activities of the cashier team, ensuring smooth operation of the checkout process.
- Provide guidance and support to cashiers, offering training and assistance as needed.
- Perform cashier duties when necessary, including processing customer purchases, handling cash, and using POS systems accurately.
- Maintain a high level of customer service by promptly and courteously assisting customers with inquiries, refunds, exchanges, and resolving any issues that may arise.
- Ensure all cashiers adhere to company policies and procedures, including accurate cash handling, credit card transactions, and coupon/redemption processes.
- Monitor checkout area for cleanliness and organization, ensuring the availability of supplies such as bags, receipt paper, and cash drawer trays.
- Manage cash register reconciliation at the end of each shift and prepare necessary reports.
- Collaborate with store management to implement and enforce loss prevention measures and security procedures.
- Assist with scheduling cashiers, ensuring adequate coverage during peak business hours and making adjustments as necessary.
- Stay updated on product knowledge, promotions, and pricing to provide accurate information to customers.
- Participate in inventory management tasks, such as stock replenishment and price labeling.
- Foster a positive and inclusive work environment, promoting teamwork and effective communication among the cashier team.

**Qualifications**:

- High school diploma or equivalent; further education or certification in business or retail management is a plus.
- Proven experience as a cashier or in a supervisory role within a retail environment.
- Familiarity with organic products and a genuine interest in healthy and sustainable living.
- Excellent math skills and ability to handle cash transactions accurately.
- Strong interpersonal and communication skills, with the ability to provide exceptional customer service.
- Proficient in using electronic cash registers, POS systems, and other relevant technology.
- Detail-oriented with the ability to multitask and work efficiently in a fast-paced environment.
- Reliable, punctual, and able to work flexible schedules, including evenings, weekends, and holidays.
- Ability to lift and carry moderately heavy items and stand for extended periods.

**Job Type**: Fixed term contract

Pay: From $18.00 per hour

Expected hours: 37.5 per week

Shift:

- 8 hour shift

Work days:

- Every Weekend
- Monday to Friday

Ability to commute/relocate:

- Toronto, ON M5J 0B7: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you aware this is a two month fixed term contract?

**Experience**:

- Customer service: 1 year (required)
- cash: 1 year (required)

Work Location: In person

Expected start date: 2025-01-03

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