Housekeeping Manager

6 months ago

Montréal, Canada Marriott International, Inc Full time

**Job Number** 24027336

**Job Category** Housekeeping & Laundry

**Location** W Montreal, 901 Square Victoria, Montreal, QC, Canada VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 2 years experience in the housekeeping or related professional area.

OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

**CORE WORK ACTIVITIES**

**Managing Housekeeping Operations and Budgets**
- Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.
- Inspects guestrooms on a daily basis.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- Inventories stock to verify adequate supplies.
- Supports and supervises an effective inspection program for all guestrooms and public space.
- Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
- Verifies all employees have proper supplies, equipment and uniforms.
- Communicates areas that need attention to staff and follows up to verify understanding.
- Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.
- Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.

**Conducting Human Resources Activities**
- Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
- Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.
- Schedules employees to business demands and for tracks employee time and attendance.
- Verifies employees understand expectations and parameters.
- Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.
- Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.
- Observes service behaviors of employees and provides feedback to individuals.
- Verifies employee recognition is taking place on all shifts.
- Participates in an on-going employee recognition program.
- Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
- Participates in employee progressive discipline procedures.
- Celebrates successes and publicly recognizes the contributions of team members.

**Ensuring Exceptional Customer Service**
- Sets a positive example for guest relations.
- Understands the brand's service culture.
- Participates in the development and implementation of corrective action plans to improve guest satisfaction.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Responds to and handles guest problems and complaints.
- Strives to improve service performance.

The salary range for this position is $55,000 to $70,000 annually.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

**_

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing gl

  • Housekeeper/cleaner

    5 months ago

    Montréal, Canada Deluxe Housekeeping Full time

    Job Overview: We are seeking a dedicated and detail-oriented Cleaner to join our team. As a Cleaner, you will be responsible for maintaining the cleanliness and appearance of our client's homes. **Responsibilities**: - Dust and wipe furniture, fixtures, doorframes etc. - Vacuum and mop floors - Empty trash - Thoroughly clean and disinfect kitchens and...

  • Housekeeper/cleaner

    5 months ago

    Montréal, Canada Deluxe Housekeeping Full time

    Job Overview: We are seeking a dedicated and detail-oriented Cleaner to join our team. As a Cleaner, you will be responsible for maintaining the cleanliness and appearance of our client's homes in the _West Island_ of Montreal. **Responsibilities**: - Dust and wipe furniture, fixtures, doorframes etc. - Make beds - Vacuum and mop floors - Empty trash -...

  • Assistant Housekeeping Manager

    5 months ago

    Montréal, Canada Best Western Ville-Marie Hotel & Suites Full time

    **Housekeeping Manager** **Responsibilities**: - Oversee housekeeping department daily activities to ensure that all services are performed in compliance with established policies and procedures - Supervise housekeeping team including cleaners - Ensure that all rooms are kept clean and tidy at all times - Maintain equipment in good condition and report any...

  • Assistant Housekeeping Manager

    5 months ago

    Montréal, Canada Best Western Ville-Marie Hotel & Suites Full time

    **Assistant Housekeeping Manager** **Responsibilities**: - Oversee housekeeping department daily activities to ensure that all services are performed in compliance with established policies and procedures - Supervise housekeeping team including cleaners - Ensure that all rooms are kept clean and tidy at all times - Maintain equipment in good condition and...

  • Housekeeping Manager

    5 months ago

    Montréal, Canada Marriott International, Inc Full time

    **Job Number** 23147000 **Job Category** Housekeeping & Laundry **Location** Delta Hotels Montreal, 475 President-Kennedy Avenue, Montreal, QC, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if...

  • Housekeeping Manager

    5 months ago

    Montréal, Canada Marriott International, Inc Full time

    **Job Number** 24059277 **Job Category** Housekeeping & Laundry **Location** Delta Hotels Montreal, 475 President-Kennedy Avenue, Montreal, QC, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for the daily shift operations of Housekeeping, Recreation/Health...

  • Housekeeping Manager

    6 months ago

    Montréal, Canada Marriott International, Inc Full time

    **Additional Information** Gestionnaire de l'entretien ménager **Job Number** 24079906 **Job Category** Housekeeping & Laundry **Location** Delta Hotels Montreal, 475 President-Kennedy Avenue, Montreal, QC, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible...

  • Assistant Housekeeping Manager

    6 months ago

    Montréal, Canada Marriott International, Inc Full time

    **Job Number** 24025631 **Job Category** Housekeeping & Laundry **Location** W Montreal, 901 Square Victoria, Montreal, QC, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that focuses on supporting the day-to-day activities in...

  • Housekeeping Supervisor

    5 months ago

    Montréal, Canada Hôtel Faubourg Montréal Full time

    Report to the Housekeeping Manager, the Housekeeping supervisor organize, coordinate, control and monitor the subcontractor's activities to ensure that all locations are respected the standards of cleanliness of the Hotel Faubourg Montreal. This position requires great attention to detail, management skills, and the ability to communicate effectively with...

  • Housekeeping Supervisor

    5 months ago

    Montréal, Canada Hôtel Faubourg Montréal Full time

    Report to the Housekeeping Manager, the Housekeeping supervisor organize, coordinate, control and monitor the subcontractor's activities to ensure that all locations are respected the standards of cleanliness of the Hotel Faubourg Montreal. This position requires great attention to detail, management skills, and the ability to communicate effectively with...

  • Housekeeping Supervisor

    5 months ago

    Montréal, Canada Hôtel Faubourg Montréal Full time

    Report to the Housekeeping Manager, the Housekeeping supervisor organize, coordinate, control and monitor the subcontractor's activities to ensure that all locations are respected the standards of cleanliness of the Hotel Faubourg Montreal. This position requires great attention to detail, management skills, and the ability to communicate effectively with...

  • Housekeeping

    6 months ago

    Montréal, Canada Canada College Full time

    '''Overview: We are currently seeking a Housekeeper to join our team. As a Housekeeper, you will be responsible for maintaining cleanliness and orderliness in various settings such as hotels, offices, or residential buildings. If you have experience in industrial cleaning, possess excellent attention to detail, and enjoy creating a clean and welcoming...

  • Housekeeping Manager

    3 weeks ago

    Montréal, QC H3G 1V9, Canada Le Mount Stephen Full time

    **Work place**: 1440 Drummond St, Montreal, Quebec H3G 1V9 **Status**: Full-time **Salary**: 25 $/ hour The Mount Stephen is a Montreal boutique hotel located in the heart of downtown, in the Golden Square Mile district. This luxurious hotel accommodates up to 400 people; in 84 rooms and/or 6 prestigious suites. Whether you join the team to work for room...

  • Housekeeping Manager

    2 weeks ago

    Montréal, QC H3H 1R3, Canada Le Nouvel Hôtel Montréal Full time

    **Workplace** : 1740 Boul. René-Lévesque O, Montréal, QC H3H 1R3 **Status**: Full-time -Temporary (weekends available) **Salary**: from $52,400 per year Located in downtown Montreal, the Nouvel Hôtel gives you quick access to all means of transportation. If you want to be surrounded by passionate professionals, this 4-star hotel is ready to welcome...

  • Housekeeping Assistant Director

    6 months ago

    Montréal, Canada Marriott International, Inc Full time

    **Job Number** 24098057 **Job Category** Housekeeping & Laundry **Location** W Montreal, 901 Square Victoria, Montreal, QC, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that focuses on supporting the day-to-day activities in...

  • Housekeeping

    6 months ago

    Montréal, Canada Club Atwater Full time

    Housekeeper **Duties**: - Perform a variety of cleaning tasks, including but not limited to sweeping, mopping, dusting, and vacuuming, cleaning showers, steam rooms - Clean and sanitize restrooms and replenish supplies as needed - Empty trash receptacles and dispose of waste properly - Clean windows, mirrors, and other glass surfaces - Maintain cleanliness...

  • Housekeeping Supervisor

    5 months ago

    Montréal, Canada Marriott International, Inc Full time

    **Job Number** 24031084 **Job Category** Housekeeping & Laundry **Location** Le Centre Sheraton Montreal Hotel, 1201 Boulevard Rene-Levesque West, Montreal, QC, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Inspect guest rooms, public areas, pool, etc. after being cleaned by...

  • Housekeeping Supervisor

    6 months ago

    Montréal, Canada Marriott International, Inc Full time

    **Job Number** 23212860 **Job Category** Housekeeping & Laundry **Location** W Montreal, 901 Square Victoria, Montreal, QC, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality...

  • Executive Housekeeper

    5 months ago

    Montréal, Canada Diamond Group Full time

    **A private household is seeking an experienced and hard working Full-Time Executive Housekeeper i**n Montreal, **QC (Near Cartierville/Saraguay).** **Days/Hours**: Monday-Friday, 9:00 am - 5:00 pm **Responsibilities**:Manage household inventory, daily housekeeping, organizational projects, laundry, ironing, care for fine furnishings, watering plants, deep...

  • Supervisor-housekeeping

    5 months ago

    Montréal, Canada Marriott International, Inc Full time

    **Additional Information** Titre en français ' Superviseur de l'entretien ménager' **Job Number** 23195092 **Job Category** Housekeeping & Laundry **Location** Delta Hotels Montreal, 475 President-Kennedy Avenue, Montreal, QC, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...