Systems Specialist

5 months ago

Saint John, Canada JDI IT Full time

Location: Saint John, NB

The Systems Specialist is a collaborative member of the Cloud and Data Center team This position will collaborate with the Infrastructure Design team to deliver products and solutions. They will also support and maintain lifecycle on services and solutions that are in place, as well as to satisfy business and operational requirements through the efficient use of internally established and industry best practices. As a leader in technology, this position will drive adherence to leading best practices, drive standardization, and provide leadership and oversight to implementation in an agile framework.

**Your Focus**:

- Deliver on KTLO, Security Access Requests (SARs), Incident and Service Requests
- Fault, Event and Performance Monitoring
- Execute on Repeatable Builds
- Manage and Execute on Risks and Vulnerabilities
- Process Improvement of infrastructure support processes for all Tiered support levels
- Process Automation
- Provide coaching and mentoring, and share technical knowledge, skills, and expertise in an efficient and supportive manner
- Provide end-to-end leadership, planning, workload estimation, organizing, and implementation of products and solutions
- Execute and support the implementation of infrastructure products and solutions
- Establish leading practices and policies for implementing, configuring, maintaining, operating, and securing infrastructure
- Conduct research based on requirements and develop recommendations on products, services, protocols, and standards
- Monitor and analyze capacity and performance on the environment and recommend enhancements to meet new or changing infrastructure demands
- Participate in an on-call rotation to serve and support our customers

**You Have**:

- A university Degree, College Diploma
- 3-8 Years of Experience in IT Environments (Systems)
- Certifications (Any); Microsoft Certified Solutions Expert, Microsoft Certified Azure Expert, Microsoft Certified DevOps Expert is Required
- Knowledge or Experience in Systems; Active Directory (AD), AD Federated Services (ADFS), Server OS (Windows/Linux), Virtualization
- Knowledge in Enterprise Storage (SAN, FCIP), Enterprise Backup Services (Data Domain, Networker, Avamar)
- Sound Understanding of Industry Leading Practices

**You Are**:

- Customer and Delivery Focus
- Resourceful and adaptable
- Persuasive and collaborative

**Bonus**:

- Experience with Dell Power store, IBM SAN, Gen2
- ITIL Foundations Certification
- Six Sigma - Yellow Belt Certification

**JDI IT: Who we are and what we offer**

The belief that what people experience matters more than technology is part of our foundational core. We also believe that our ability as a team grows exponentially when we share success. These centering values - some of our non-negotiables - guide our decisions and inform how we show up daily. Join a team that aims to simply the path forward and inspire commitment.

With over 350 employees centralized in Saint John, Fredericton, Dieppe and Halifax, we offer the opportunity to create real value by helping people and businesses work smarter. JDI IT supports the entire J.D. Irving Limited group of companies which means we offer opportunities and experiences across a wide breadth of IT areas, businesses and industries. As a member of the JDI IT team, you will be a key player in enabling the business to win by overcoming obstacles and “getting it done”

We believe in the power of diverse teams and invest in continuous professional growth. We are seeking naturally curious change makers looking to join a collaborative and motivated team. Come help JDI IT Raise the Bar

J.D. Irving, Limited is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.

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