Terrain Park Lead Hand

6 months ago

North Vancouver, Canada Northland Properties Full time

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

**Job Title**: Terrain Park Lead Hand

**Location**: North Vancouver

**Department**: Mountain Operations

**Reports to**: Manager, Terrain Parks

**Role Status**: Full-time, seasonal - hourly

ABOUT US
Grouse Mountain offers a challenging and enjoyable work environment with a world of career opportunity. Our team is dedicated to Grouse Mountain's renowned excellence and its continued growth as Vancouver's premier mountain resort. In exchange for employee excellence, we offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation (including skiing and snowboarding) an inspiring setting and many unique employee privileges.

JOB SUMMARY
Working with Operations management to ensure Terrain Parks meet and exceed safety regulations and quality standards. Training of terrain park staff for standard operating procedures, proper maintenance techniques, and information recording. Coordinating with grooming staff for night shift grooming tasks. Coordinating with Patrol/ Duty Manager in regards to proper fencing, hazard marking, and regular patrolling. Ensuring the Terrain Park staff have a constant list of tasks. Hands-on construction with Snow Cat in all Parks.

ESSENTIAL JOB FUNCTIONS
- Performing maintenance tasks involving raking, shoveling, salting, inspecting of all features throughout the day depending on traffic, snow conditions
- Ensuring that all fencing, signs, and feature markers entrance is properly setup at all times during operating hours, and that they are properly taken down for grooming and maintenance.
- Documenting maintenance upon completion in the daily conditions report along with current weather/ snow conditions, and inspections for liability purposes
- Keeping hourly/daily traffic counts for all terrain park zones for statistical purposes, also monitoring traffic to watch out for those riders who should not be in the terrain park due to their ability level.
- Guest services with customers on a daily basis
- Assisting with all events throughout the season including pre-event promotion in the Terrain Park, event setup, maintenance, and breakdown.
- Ensuring that Terrain Park Rangers on task with daily duties
- Working with Supervisor and Manager on creating workflow of terrain park
- Hands on building with Park Groomer on build nights

SUPERVISORY RESPONSIBILITY
This position provides direct supervision to the following roles: Terrain Park Rangers.

REQUIRED QUALIFICATIONS AND ABILITIES
- Possess strong riding or skiing ability.
- Previously worked two seasons as a Terrain Park Ranger
- Possess strong understanding of Freestyle feature design.
- Ability to work early mornings and overnight shifts
- Ability to lift up to 60 lbs.
- Ability to work in adverse weather conditions.
- Ability to follow direction, act a leader of the team, and was well as complete tasks with mínimal supervision.

WORKING CONDITIONS
Terrain Park Lead Hands perform most of their duties outdoors and may work in all different kinds of weather conditions. Hours of operation are weather dependent. Due to the nature of the business, this position requires flexibility in terms of your work schedule. A variety of work schedules may include rotation of shifts, day/evening shifts, and weekends and statutory holidays. Shifts require standing for long periods of time, lifting, twisting, shoveling and other forms of manual tasks.

COMPENSATION AND BENEFITS

All positions are eligible for the following benefits and perks:

- Free Seasonal Access Pass
- Discounts at the resort’s restaurants, retail, and rental outlets
- Referral Bonus Program
- Public Transit subsidies
- Free or discounted lift tickets at many other resorts (winter/summer)
- Access to free Employee and Family Assistance Program
- Excellent training and professional development
- Northland Properties friends and family discounts program including hotels, restaurants, and recreation.

**Full-time, year-round positions are also eligible for these**:

- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
- RRSP matching plan after 1 year of service
- Free access passes for dependents

DISCLAIMER
The prior statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from

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