Technical Implementation Advisor

5 months ago


SaintLaurent, Canada Harris Computer Systems Full time

Conseiller technique en implantation

gtechna, une division de Harris Computer

Ville Saint-Laurent, Montréal

Possibilités de télé-travail

gtechna est à la recherche d'un conseiller technique en implantation qui sera responsable des tâches techniques pendant les projets d’implantation et fournira des services d'installation technique et de soutien à l’implantation pour les clients, nouveaux et existants.

Travaillant en étroite collaboration avec les gestionnaires de projet, le conseiller en implantation est en contact direct avec le client et joue un rôle clé lors de la définition des exigences du client en produits livrables.

Cela comprend l'analyse et la documentation des exigences des processus d'affaires ainsi que la configuration, les essais, l’implantation, la formation et le soutien de la solution.

Le siège social de gtechna est situé à Ville Saint-Laurent, au Québec.

Des possibilités de travail à distance sont disponibles.

Ce que vous ferez:

- Vous serez le technicien principal pour la configuration de notre suite logicielle afin de répondre aux exigences de nos clients.
- Participer à des séances de découverte avec nos clients pour définir et comprendre les exigences techniques à implanter.
- Configurer notre suite logicielle à l'aide de flux de travail et de règles commerciales pour permettre aux clients de mener leurs processus d'affaires.
- Servir de conseiller pour le client et faciliter la communication avec les autres départements internes ; travailler avec les membres de l'équipe interfonctionnelle, notamment les gestionnaires de projet, les développeurs, l'assurance qualité, les analystes, le support technique et les autres spécialistes en implantation.
- Connaître les fonctionnalités et les capacités de notre suite logicielle, et formuler des demandes d'amélioration à notre équipe de développement de produits, le cas échéant.
- Aider les clients à tester et à dépanner les systèmes de bout en bout, adapter le matériel de formation et former efficacement les utilisateurs finaux sur l'utilisation du logiciel dans le cadre de sessions à distance ou chez les clients.

Ce que nous recherchons:

- BA/BSc, diplôme d’étude collégiale ; ou expérience équivalente dans le secteur.
- Bonne connaissance de:

- Infrastructure de réseau
- Sécurité des réseaux
- Base de données MsSQL et PostgreSQL
- Travail avec les VMs
- Connectivité VPN
- Compétences en communication écrite et verbale en anglais et en français, car nous avons des clients au Québec, au Canada et États-Unis.
- Soucie démontré pour la satisfaction des clients

Ce qui vous démarquerait:

- Connaissance de Jira et Confluence
- Connaissance de HTML, AJAX, XML, CSS, JavaScript/jQuery
- Connaissance de la mise en œuvre de Java/Tomcat (Windows / Linux)
- Expérience de l'utilisation de Docker, Ansible, Jenkins, ou d'autres technologies similaires
- Permis de conduire valide
- Excellentes compétences en communication orale et écrite en anglais et en français, car nous avons des clients au Québec et dans le reste du Canada.

Ce que nous offrons:

- Des possibilités d'évolution de carrière
- Des conditions de travail flexibles
- 3 semaines de vacances et 5 jours de congé personnel
- Une couverture complète pour les soins médicaux, dentaires et de la vue dès votre premier jour d'emploi
- Programmes d'appariement des REER et d'actionnariat des employés
- Récompenses pour Style de vie

gtechna:
Depuis plus de 20 ans, gtechna s'est bâti une feuille de route impeccable.

Nous sommes actuellement installés auprès de plus de 150 agences et nos principaux comptes sont:

- Washington, DC
- Police de Toronto, QC
- Police de Montréal, QC
- Baltimore, MD
- Vancouver, BC
- etc....

Technical Implementation Advisor

gtechna, a division of Harris Computer

Ville Saint-Laurent, Montréal

Working closely with the Project Managers, the Implementation Advisor is customer-facing and plays a key role in effectively translating customer requirements into solution deliverables.

This includes performing business process requirements analysis and documentation as well as system configuration, testing, implementation, training, and support.

gtechna head office is located in Ville Saint-Laurent, Québec.

Remote work opportunities are available.

What you will be doing:

- Be the primary technician to the configuration of our software suite to meet our client’s requirements
- Participate in discovery sessions with our clients to define and understand the technical requirements to be implemented
- Configure our software suit using workflow and business rules to allow clients to conduct their business processes
- Serve as a customer advocate and facilitate communication with other internal departments; Work with cross-functional team members including Project Managers, Developers, Quality Assurance, Technical Support Analysts, and other Implementation Specialists
- Be adept on


  • Technical Advisor

    4 weeks ago


    Saint-Isidore, Canada Le Groupe JLD-Laguë Full time

    Technical AdvisorAt Le Groupe JLD-Lagué, we are seeking a skilled Technical Advisor to join our team. As a Technical Advisor, you will play a crucial role in providing exceptional customer service and technical expertise to our clients.Key Responsibilities:Provide technical assistance and support to clients regarding equipment maintenance and repairsManage...

  • Technical Advisor

    1 month ago


    Saint-Isidore, Canada Le Groupe JLD-Laguë Full time

    Technical Advisor Job DescriptionAt Le Groupe JLD-Lagué, we are seeking a skilled Technical Advisor to join our team. As a Technical Advisor, you will play a crucial role in providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical assistance to clients regarding equipment maintenance and...

  • Technical Advisor

    4 weeks ago


    Saint-Isidore, Canada Le Groupe JLD-Laguë Full time

    Technical AdvisorAt Le Groupe JLD-Lagué, we are seeking a skilled Technical Advisor to join our team. As a Technical Advisor, you will play a crucial role in providing exceptional customer service and technical expertise to our clients.Key Responsibilities:Provide technical assistance and support to clients regarding equipment maintenance and repairsManage...

  • Technical IT Advisor

    3 weeks ago


    Saint-Hyacinthe, Quebec, Canada Intact Financial Corporation Full time

    At Intact Financial Corporation, we're committed to helping our customers prosper in good times and be resilient in bad times. As a Technical IT Advisor, you'll play a critical role in supporting our employees and customers with their technology needs.About the RoleAs a member of our Service Delivery team, you'll be responsible for providing day-to-day...

  • Technical IT Advisor

    2 weeks ago


    Saint-Hyacinthe, Quebec, Canada Intact Financial Corporation Full time

    At Intact Financial Corporation, we're committed to helping our customers prosper in good times and be resilient in bad times. As a Technical IT Advisor, you'll play a vital role in delivering exceptional service to our end-users.About the RoleYou'll be responsible for providing technical support to our employees, troubleshooting IT equipment and software...


  • Saint-Hyacinthe, Quebec, Canada Intact Financial Corporation Full time

    At Intact Financial Corporation, we're looking for a skilled IT Technical Advisor to join our team. As a key member of our IT department, you'll play a vital role in providing technical support and guidance to our employees, brokers, and other IT teams.Key Responsibilities:Provide technical support and guidance to employees, brokers, and other IT teams.Solve...

  • Technical Advisor

    5 months ago


    Saint-anaclet, Canada JLD-Laguë - John Deere Dealership Full time

    **Job title**: Technical advisor **Workplace**: Groupe JLD-Laguë - St-Anaclet 280 Rue De La Gare, Saint-Anaclet, Quebec, Canada, G0K1H0 **Job status**: Full time Day, Week **Number of hours per week**: 40 hours **Intermediate to advanced experience**: salary from $23 to $29 per hour JLD-Laguë Group, authorized John Deere dealerships, is recognized as...

  • Technical Advisor

    5 months ago


    Saint-pascal, Canada JLD-Laguë - John Deere Dealership Full time

    **Job title**: Technical advisor **Workplace**: Groupe JLD-Laguë - St-Pascal 345 2eme rang Est, Saint-Pascal, Quebec, Canada, G0L3Y0 **Job status**: Full time Day, Week **Number of hours per week**: 40 hours **Intermediate to advanced experience**: salary from $23 to $29 per hour JLD-Laguë Group, authorized John Deere dealerships, is recognized as a...

  • Technical IT Advisor

    3 weeks ago


    Saint-Hyacinthe, Quebec, Canada Intact Financial Corporation Full time

    At Intact Financial Corporation, we're committed to helping our employees grow and succeed in their careers. As a Technical IT Advisor, you'll play a key role in delivering exceptional service to our clients and colleagues.About the RoleYou'll be responsible for providing technical support and guidance to our end-users, ensuring that their technology needs...

  • Technical IT Advisor

    2 weeks ago


    Saint-Hyacinthe, Quebec, Canada Intact Financial Corporation Full time

    At Intact Financial Corporation, we're committed to helping our customers and communities prosper in good times and be resilient in bad times. As a member of our Service Delivery team, you'll play a critical role in delivering exceptional technical support to our end-users.About the RoleAs a Technical IT Advisor, you'll be responsible for providing...


  • saint-bonaventure, Canada Soucy Full time

    WHAT TO EXPECT Intellectual property is important to us! As a technical advisor in intellectual property, you can help us protect the fruits of your labor and that of your team. Are you motivated by product development, R&D and artificial intelligence? This position is for you.At Soucy, we are commi


  • saint-bonaventure, Canada Soucy Full time

    WHAT TO EXPECT   Intellectual property is important to us! As a technical advisor in intellectual property, you can help us protect the fruits of your labor and that of your team. Are you motivated by product development, R&D and mecanic? This position is for you.At Soucy, we are committed to prote

  • Technical Advisor

    5 hours ago


    Centre-du-Québec-Est (Saint-Valère), Canada Phaneuf Agricultural Equipment Full time

    You are a team player with a passion for motorized equipment, you like to do calculations, communication and sales? Phaneuf has a great career opportunity for you within a tightly knit team. We offer: Competitive total compensation A wellness allowance of $250 per year A weekday work schedule (Monday to Friday), year round 5 paid holidays more than the...


  • Saint-Laurent, Canada Hikvision Canada Full time

    OUR COMPANY Hikvision is a world leading AIoT solution provider with video as its core competency, and manufactures an extensive suite of comprehensive products and solutions for a broad range of vertical markets. As a full service, end-to-end security solutions provider, Hikvision Canada Inc. employs a number of experienced professionals across the country....


  • Saint-Laurent, Canada Hikvision Canada Full time

    OUR COMPANY Hikvision is a world leading AIoT solution provider with video as its core competency, and manufactures an extensive suite of comprehensive products and solutions for a broad range of vertical markets. As a full service, end-to-end security solutions provider, Hikvision Canada Inc. employs a number of experienced professionals across the country....


  • Saint-Laurent, Canada Nature's Touch Frozen Foods Full time

    **Company Overview**: Nature’s Touch is a global leader in the frozen fruits industry, supplying the retail and industrial sectors in North America, Australia, Taiwan, and Japan. We provide a full range of products and support multiple private-label programs in addition to our brands. We are also one of the largest buyers of fruit globally each year and...


  • Saint-Laurent, Canada Nature's Touch Frozen Foods Full time

    **Company Overview**: Nature’s Touch is a global leader in the frozen fruits industry, supplying the retail and industrial sectors in North America, Australia, Taiwan, and Japan. We provide a full range of products and support multiple private-label programs in addition to our brands. We are also one of the largest buyers of fruit globally each year and...

  • Advisor, HR Systems

    2 months ago


    Saint-Laurent, Canada Saputo Inc. Full time

    At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world. As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best? Overview of the Role: The Advisor, HR Solutions and...


  • Saint-Laurent, Canada AbbVie Full time

    **Company Description** Joining AbbVie means, you will be part of a team of outstanding professionals dedicated to making a remarkable impact on patients' lives. At AbbVie, we conduct ground-breaking science on a global scale every day. AbbVie Canada is one of the Best Workplaces in Canada whereby 90% of our employees are proud to say they work for AbbVie...

  • Cyber Security Advisor

    5 months ago


    Saint-Laurent, Canada CAE Full time

    **Role and Responsibilities** Working within the Cybersecurity team, the Global Cybersecurity Advisor will engage with stakeholders across Civil and D&S (Germany & Canada) lines of business to represent the collective cybersecurity interests of the team during project engagements through various primary activities listed below. - Developing and maintaining...