Operations Development Project Lead

3 weeks ago

Concord, Canada JD Smith Full time

JD Smith is currently recruiting for an **Operations Development Project Lead**. Under the direction of the Manager, Operations Development, the Operations Development (Ops Dev) Project Lead will manage projects focused on the design, implementation, and continual improvements of both the new WMS and existing WMS and operational related processes for new and existing customers. Typical duties will include project management, team leadership, in-depth process reviews, problem solving, WMS testing, user support, training, and process documentation.

**NOTE: Applicants must complete the assessment (which will be sent after you apply) to be considered for this opportunity.**

**SPECIFIC DUTIES & RESPONSIBILITIES**:

- Manage and lead projects pertaining to WMS process improvement and implementation.
- Ensure familiarity with existing client base’s current processes for adaptation into the new WMS.
- Develop written processes for WMS and Operational tasks to train end users (Admin/RF/Processes).
- Coordinate and deliver WMS training for new and existing users and/or process change.
- Provide primary solution support to CSRs, Supervisors, and Managers as required.
- Stay up to date on WMS changes and advancements, and keep operations staff informed as necessary.
- Support a wide array of projects from new warehouse account start-ups, packaging projects, transitions from other 3PLs, systems implementations, and process improvements.
- Such other duties that are assigned from time to time.

**QUALIFICATIONS**:

- 1 - 3 years’ experience in a similar role
- Post-secondary education
- Experience with WMS software and warehouse operations
- Project management experience
- Process and change management experience
- Must have a valid drivers’ licence and reliable transportation to be able to travel to different facilities or offsite locations may be required.
- Must be flexible with work schedules and adjust as required; overtime may be required from time to time.
- Able to give instruction and direction to others with confidence.
- Willingness to work in a warehouse environment as required.

**COMPETENCIES**:

- Solid leadership skills
- Strong organizational and time management skills
- Effective problem-solving skills
- “own” the role / “can do” attitude

If you are looking to join a company that values your work ethic and appreciates your drive, we would love to hear from you
- JD Smith is an equal opportunity employer that is committed to a diverse and inclusive workforce. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group._

**Job Types**: Full-time, Permanent

**Salary**: $65,000.00-$75,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Concord, ON: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- driver's licence and a reliable vehicle (required)

Work Location: In person

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