Service Writer

2 weeks ago

Greater Sudbury, Canada Equipment World Inc. Full time

_Equipment World Inc. has been providing Innovative Solutions in Northern Ontario since 1973. We offer Sales, Leasing, Rentals, Parts, Service & Training for the Forestry, Mining, Industrial, Farming, Freight and Material Handling industries. We also provide turn-key Technical Construction Specialties for Commercial, Institutional and Educational Facilities._

Equipment World - Sudbury is seeking our next great Service Writer to join our Service Administration Team.

**Duties include but are not limited to**:

- Complete customer pre-invoicing and obtain purchase orders
- Keep all work orders current - review BO report frequently and cross reference WIP list to BO report
- In conjunction with Service Manager, coordinate schedule for mechanics & job assignments (includes out of town work)
- Manage safety certificates on annuals
- Coordinate reports and track Preventative Maintenance Service
- In conjunction with Service Manager help maintain department policies & procedures, health & safety issues, tool requirements, etc
- Act as liaison with Parts & Service dept (technicians) by ensuring parts are ready for work to be performed
- Respond to customer inquiries by maintaining good customer relations and resolve problems
- Interact with suppliers, coworkers, management and customers via phone, electronic mail, and in person
- Audit of log books, van logs, tool cribs, monthly inspection logs

We offer a comprehensive salary & full benefits program along with the support you need to succeed

At Equipment World, We BUILD Careers
- Accommodation is available throughout every stage of the recruitment process - contact us for further detail_

**Job Types**: Full-time, Permanent

**Salary**: From $24.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance

Schedule:

- Monday to Friday

**Experience**:

- Service Department: 1 year (preferred)
- Industrial equipment: 1 year (preferred)
- Service Writer: 1 year (preferred)

Work Location: In person

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