Dispatcher- Weekend

3 days ago

Bolton, Canada Titanium Transportation Group Inc. Full time

**Company Profile**:
Titanium Transportation Group is a leading North American freight transportation company specializing in tech-forward trucking operations and logistics brokerages services throughout Canada and the United States. Our specialties are truckload, dedicated, and cross-border, along with comprehensive logistics and warehousing solutions for a wide range of industries.

Our focus on customer excellence, safety and innovation set Titanium apart and we are proud to have earned out place among Canada’s Fastest-Growing Companies by Canadian Business, and as one of America’s Fastest-Growing Companies by the Financial Times. We are also proud to rank among Today’s Trucking Top 100 Fleets.

As one of only three publicly traded transportation companies in Canada, our team of over 1,300 professionals operate from over 15 strategic locations. We are committed to meeting our clients’ evolving supply chain needs while driving growth and success. Join us at Titanium, where innovation and opportunity pave the way for a bright future in freight transportation and logistics.

**Please note that this is a weekend shift, permanent and full-time opportunity.**
- **Friday: 07:00-17:00**:

- **Saturday: 06:00- 18:00**:

- **Sunday: 06:00- 18:00**:

- **Monday: 07:00- 17:00**

**About the Role**

This position will be dedicated to our local division and will be reporting to the Operations Manager. This Dispatcher is a pivotal member of the operations team and must be able to meet deadlines and communicate clearly with members of our fleet and other departments as necessary. The ability to use TMW with accuracy and proficiency will be of paramount importance to the success of this function.

**Job Duties and Responsibilities**
- Coordinate and schedule shipments to ensure timely deliveries.
- Plans and schedules team members to ensure proper staffing across all shifts, ensuring alignment with volumes and service expectations.
- Maintain clear communication through phone systems while demonstrating excellent phone etiquette
- Scheduling shipping requirements per booking instructions, ensuring all information is relayed accurately
- Collaborate with the Operations team as needed to ensure inbound and outbound freight is coordinated for on-time delivery
- Monitor shipment status and resolve any issues that may arise during transit
- Perform data entry tasks accurately to maintain up-to-date records
- Review driver performance and participate in driver reviews as needed
- Ensure compliance with legislation, safety regulations and company policies
- Liaison as needed with internal teams for communication with customers
- Meet performance deadlines and adhere to all client shipping requirements
- Ability to be flexible and work extended hours as required
- Work in compliance with the provisions of Occupational Health and Safety
- Perform other duties as assigned

**Position Requirements**:

- 2-5 years’ experience in dispatching
- 2- 5 years’ experience in transportation/ logistics industry
- Advanced knowledge of TMW
- Proficient in data entry with a high level of accuracy
- Awareness of Highway traffic act including hours of service, TDG, weight restrictions etc.

**What's In It for You?**
- Competitive salary
- Career growth opportunity within an industry leading logistics company
- Group Benefits offered - health and dental
- Share Purchase Plan - opportunity to buy company shares through payroll at a 100% match
- Employee engagement events

**Position Competencies**:

- Excellent phone etiquette for professional communication with clients and team members
- Exceptional level of organizational skills
- Excellent problem-solving skills
- Exceptional organization, time management and negotiation skills
- High level of attention to detail with the ability to work in a fast-paced environment
- Strong professionalism and work ethics
- Strong knowledge of applicable routes within region
- Committed to achieving Transportation targets in a timely fashion while focusing on continuous improvement

**Work Environment**
- In
- office environment
- Overtime as needed
- We thank all applicants in advance; however, only applicants being considered for an interview will be contacted._

HP

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Profit sharing
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Overtime

Ability to commute/relocate:

- Bolton, ON L7E 1G9: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Dispatch: 2 years (required)
- transportation/ logistics: 2 years (required)

**Language**:

- English (required)

Work Location: In person

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