Workplace Experience Security

6 months ago

Toronto, Canada PointClickCare Full time

For more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform.

With Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey.

For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.

Under the direction and mentorship of the Workplace Experience Manager, the Workplace Security & Operations Specialist will be responsible for coordinating the day-to-day facility operations of the building and associated programs. The Workplace Specialist will be highly customer service oriented, experienced in coordinating maintenance work, event management support, small projects, vendor management, compliance, and be an advocate for health and safety. The Workplace Security & Operations Specialist is required to be on call 24/7 in case of emergency.

Required to be on-site at The Well in Toronto as well as our Mississauga Office Location

**Essential Duties and Responsibilities**:

- Conduct various facility walkthroughs & audits (safety, tidiness, cleanliness, security, furniture, etc.) within the maintenance program schedule ensuring premises are maintained to PCC’s standards.
- Inspects and troubleshoots facilities and equipment issues.
- Support PointClickCare’s remote offices with onsite visits, performing facility walkthroughs (safety, cleanliness, security, furniture, etc.) ensuring everything is working to PCC’s standards and report all deficiencies to the Workplace Experience Manager.
- Work closely with Physical Security Manager to facilitate access control issuance and administration of employee, vendor, and visitor access. I.e. assigning access rights, badge creation, decommissioning of access, etc.
- Be the PointClickCare onsite representative for all Canadian remote offices for any external vendors performing work onsite.
- Support the Workplace Experience Coordinator with monitoring of Workplace Experience ticket requests, responsible that service SLA’s are met.
- Manage ServiceNow ticketing program to support and resolve all escalation issues within the prescribed timeline.
- Prepare various transactional report metrics using Microsoft Excel daily, monthly, annual, and as requested.
- Responds to and/or report various emergencies including but not limited to medical, fire, building power, intrusion alarm, temperature alarms.
- Proactively contribute to the facilities disaster recovery plan and participate in all related matters as required.
- Provide advice, information, and support to the Workplace Experience Manager regarding facilities related issues.
- Manage the monitoring of community boards, making sure all content is up-to-date and compliant.
- Develop and maintain strong working relationship with Building Operations, Security, and Management ensuring building related service requests are carried out in a timely manner.
- Works closely with building Security and Property Management to ensure fluent communication related to incidents that may have a direct impact on the company.
- Oversee onsite facilities related service contractors and ensure all vendor related activities are carried out as
- per agreement.
- Work with Workplace Experience Manager & specialty vendors to schedule quarterly maintenance service calls.
- Work with Workplace Experience Manager to solicit and execute new or renewal maintenance service agreements.
- Work with Workplace Experience Manager to resolve emergency issues such as power, HVAC, etc.
- Support with incoming shipments and deliveries (booking elevators, vendor supervision, communication, etc.)
- Support and coordinate interoffice moves and relocations.
- Assist Workplace Experience Manager and internal clients to effectively deliver special event services.
- Assist with special events and work with Workplace Experience Event Associate to deliver specialized set-ups for special meetings and events.
- Support with moves, arrange, and/or remove furniture for events and meeting room set-ups.
- Work with Workplace Experience team to deliver monthly service KPI reports.
- Provide customer service to both internal and external stakeholders regarding Facilities-related inquiries.
- Ensure compliance with building codes, health, and safety standards, etc.
- Hands on effort to complete projects and daily tasks.
- Working knowledge of building systems, HVAC, electrical, etc.
- Working knowledge of commercial kitchen equipment and maintenance
- In-depth knowledge of LEED certifications and requirements to uphold standards.
- Available, on call, 24/7 in case of emergency

**Other Duties**:

- Proactively pursue professional development activities
- Perfo

  • Security Lead, Workplace

    7 months ago

    Toronto, Canada Softchoice Full time

    As Softchoice becomes a leader in Security capabilities, we need an individual who will become the voice of Security for our customers. This includes creating a structure for how we build solutions and bring them to market, as well as leading the delivery of Security workshops for our customers. As the Security Lead, you will play a pivotal role in...

  • Workplace Experience Coordinator

    3 months ago

    Toronto, Canada CBRE Full time

    **Workplace Experience Coordinator** **Job ID** - 187805**Posted** - 07-Oct-2024**Service line** - GWS Segment**Role type** - Full-time**Areas of Interest** Administrative, Customer Service **Location(s)** Toronto - Ontario - Canada **About the Role: - As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class...

  • Workplace Experience Coordinator

    7 months ago

    Toronto, Canada Clio Full time

    -Clio is more than just a tech company-we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice Summary: We are looking for a Workplace Experience Coordinator to join our Employee Experience Team in Toronto. Due to the nature of this role, the Workplace...

  • Workplace Experience Coordinator

    3 months ago

    Toronto, Canada CBRE Full time

    **Workplace Experience Coordinator** **Job ID** - 187489**Posted** - 04-Oct-2024**Service line** - GWS Segment**Role type** - Full-time**Areas of Interest** Administrative, Customer Service **Location(s)** Toronto - Ontario - Canada **About the Role**: As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class...

  • Workplace Experience Specialist

    4 months ago

    Toronto, Canada Clio Full time

    -Clio is more than just a tech company-we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice Summary: What your team does: This role reports directly to the Manager, Workplace Experience and is part of the global Workplace Experience (WX) team. The WX team...

  • Workplace Safety

    1 day ago

    Toronto, Canada SAVE THE CHILDREN-CANADA Full time

    Save the Children Canada is a member of Save the Children International, a federation that works in more than 119 countries worldwide delivering programs focused on health and nutrition, education, child protection, child poverty, humanitarian response, and child rights governance. As the world's leading independent organization for children, Save the...

  • Workplace Experience Coordinators

    2 days ago

    Toronto, Canada Scotiabank Full time

    Requisition ID: 213771 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **The role**: **Is this role right for you? In this role you will**: 1) Client Experience - Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge. -...

  • Workplace Experience Strategist

    1 day ago

    Toronto, Ontario, Canada Sportchek Full time

    Job SummaryWe are seeking a highly skilled Workplace Experience Strategist to join our team at Sportchek. This role is responsible for developing and implementing workplace strategies that promote productivity, collaboration, and employee well-being.About UsSportchek is one of Canada's most admired and trusted companies. With over 90 owned brands, 1,700...

  • Security Contract Manager

    9 months ago

    Toronto, Canada Paladin Security Full time

    Security Contract Manager - Cortellucci Vaughan Hospital The Contract Manager is to be the liaison between Cortellucci Vaughan Hospital l and Paladin Security Group in Vaughan ON, ensuring all contractual obligations is met while acting on the behalf of the Security Department. - Quality Control - Maintain Training Records - Continue to adapt and innovate...

  • Security Program Manager

    7 months ago

    Toronto, Canada Paladin Security Full time

    Security Program Manager The Regional Programs Manager will provide value to internal and external stakeholders through the auditing of existing processes, forecasting organization trends and needs and the implementation of best practices to ensure Paladin continues to be the leader in the contract security industry. **Why Choose Paladin** - Extensive Paid...

  • Workplace Experience Coordinators

    3 days ago

    Toronto, Canada Scotiabank Full time

    Requisition ID: 213771 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The role: As part of the Hospitality Services team, the incumbent supports the key enablement functions that keep our Business Lines running optimally. As a motivated administrative professional, you will be the front-line...

  • Workplace Investigator

    7 months ago

    Toronto, Canada AFIMAC Canada Full time

    AFIMAC is a global leader in providing elite security, crisis management, and investigative solutions to a wide range of industries. We specialize in delivering reliable and cost-effective services, and we are currently seeking experienced Private Investigators to join our dynamic team in Ontario. As a private investigator at AFIMAC, you will play a vital...

  • Security Guard

    2 months ago

    Toronto, Canada Paladin Security Full time

    Security Guard - Casual **Position**:Casual Security Guard **Site**: Various Sites (Toronto, North York, Scarborough regions) **Hours**:Various Hours (casual employees are expected to work 12-24 hours per week) **Payrate**: $18.25/hr. **Averaging Agreement**:Overtime is Averaging Agreement (AA) after 88 hours **Posting Date**:October 31, 2024 **Posting...

  • Full Time

    1 week ago

    Toronto, Canada Paladin Security Full time

    Full Time - Days - Security Guard - Casey House **Re**: Job Posting **Position**: Security Guard **Site**: Casey House **City**: Toronto, ON **Status**: Full-Time - Days **Hours**: 0900-1700 **Pay Rate**: $17.85/hr. Are you interested in starting a career in a fast paced and growing industry? As a provider of security services to clients with complex...

  • Casual - Healthcare Security Guard - Downtown

    1 week ago

    Toronto, Canada Paladin Security Full time

    Casual - Healthcare Security Guard - Downtown Toronto - Full Time - Healthcare Security Guard - Downtown Toronto**Position**: Security Guard **Site**: Healthcare - Toronto Downtown **City**: Toronto **Status**: Full-Time **Hours: Various Shifts (Days/ Afternoons/ Nights)** **Pay Rate**: $16 - $18 /hr. Are you interested in starting a career in a fast...

  • Security Manager

    2 months ago

    Toronto, Canada BLACKBIRD SECURITY INC Full time

    **Job description** Grow your career with one of Canada’s fastest-growing companies, Blackbird Security, as we expand our team in **Southern** **Ontario. **We are seeking an experienced **Security Manager **to join our Security Operations team to oversee our client operations locally. **Role Summary** As the Security Manager, your primary responsibility...

  • Manager Corporate Security

    7 months ago

    Toronto, Canada Workplace Safety and Insurance Board Full time

    The Manager, Corporate Security, plans, controls, manages, provides advice, oversight, and responds to escalated security incidents and active investigations conducted by the Corporate Security Branch to ensure the security and safety of employees, visitors, equipment and property. Through a contracted security team and support staff (Corporate Security...

  • Mobile Security Supervisor

    6 days ago

    Toronto, Canada Ultimate Security Services Full time

    **Ultimate Security Services **is growing and to meet with our client's demands, we require people who match our commitment to professionalism and strive for excellence: people who have a professional attitude and image, who can provide high-quality security and related services. JOIN US! We looking for an Experienced Mobile guard for a Mobile Supervisor...

  • Mobile Security Supervisor

    1 day ago

    Toronto, Canada Ultimate Security Services Full time

    **Ultimate Security Services **is growing and to meet with our client's demands, we require people who match our commitment to professionalism and strive for excellence: people who have a professional attitude and image, who can provide high-quality security and related services. JOIN US! We are looking for an Experienced Mobile guard for a Mobile...

  • Mobile Security Guard

    7 months ago

    Toronto, Canada Ultimate Security Services Full time

    **Ultimate Security Services **is growing and to meet with our client's demands, we require people who match our commitment to professionalism and strive for excellence: people who have a professional attitude and image, who can provide high-quality security and related services. JOIN US! We are looking for the right people to work in our Mobile Fleet...