Sample Reception

Do you believe in the power of teamwork and sharing ideas? Do you take pride in delivering exceptional quality and service with everything you do? Do you seek out ideas for improving the status quo?

If you want to make a difference and love being surrounded by the best and the brightest minds, Bureau Veritas Canada might be the place for you

If our core values of Trusted, Responsible, Ambitious & Humble and Open & Inclusive resonate with you, Bureau Veritas is looking for a:
**SAMPLE RECEPTION**

**Food Residue Department**

**Full Time Permanent Position**

**4606 Canada Way, Burnaby, BC, V5G 1K5**

The
**Sample Reception **is responsible in inputting sample information into computer database efficiently and accurately (data entry comprises 80% of this role) and accurate inspection of samples.

**As Sample Reception, your responsibilities are**:

- Follow Standard Operating Procedures (SOP’s) and Work Instructions (WI’s) when conducting all aspects of work
- Ensure all client orders are entered in a timely and accurate manner according to the COC; process necessary paperwork and notify project management as required
- Ensure appropriate test code and parameters are entered for every job, either by using a quote, profile or master test code list
- Ensure accuracy of information for all in-house projects (including, but not limited to test codes, project references)
- Ensure departmental workflow is followed and priority tasks are met and completed in required timeframe
- Proactively ensure overall satisfaction of client base including communication to project management / supervisor as appropriate
- Investigate and resolve outstanding issues/jobs through departmental collaboration
- Work closely with customer service staff to grow Bureau Veritas’s regional market share with existing and new clients
- Use innovative and proactive methods to ensure core performance standards and business goals as measured by scorecards, coaching sessions and key performance indicators are achieved
- Streamline departmental processes and procedures, ensure consistency and maximize efficiencies, while maintaining a focus on quality, innovation, and continuous improvement
- Attend regular team meetings to share Corporate and Departmental information, and to communicate and share ideas
- Ensure "Good Housekeeping" standards are met or exceeded
- Adhere to Bureau Veritas Code of Ethics Policy
- Support and comply with all Bureau Veritas policies, Quality System and Health & Safety program
- Participate, when requested in lab and health and safety meetings
- Participate, when requested in internal and external audits
- Keep work area clean, neat and organized
- Provide general lab support
- Maintain training records and relevant qualifications
- All other responsibilities as assigned

**You are ideal for the position if you have**:

- Post-secondary education, sciences preferred
- 2 years of experience in a Sample Entry or related role within the laboratory
- Excellent organizational, leadership, communication skills (both written and verbal), and detail oriented
- Energetic personality that can work independently and as part of a team
- Work well under pressure in a multi-tasking fast-paced environment
- Ability to work independently as well as engage others when required in escalation of concerns to meet the client needs or to best manage client disappointments
- Committed to working in a team environment demonstrating a positive approach
- Demonstrates refined problem solving, decision making and conflict resolution skills along with ownership for all inquiries from internal/external customers
- Computer literate (Microsoft Word, Excel, PowerPoint, Outlook, Acrobat Reader)
- Keyboarding skills: minimum 60 wpm with an accuracy level of 95% or higher
- The job incumbent must be available for shift work, working on weekends and overtime

Bureau Veritas is a world leader in testing, inspection and certification services.

When we look at Bureau Veritas, we want to see a reflection of the communities in which we work. Inclusion is about actively involving every employee’s ideas, knowledge, perspectives, approaches and styles to maximize business success. Inclusion is about attracting new talent who will bring more diversity to our workforce, with differences in culture, professional backgrounds and beliefs.

**Our purpose: shaping a world of trust.**

Guaranteeing quality, ensuring Health and Safety, mitigating risks and improving performance as well as environmental protection and social responsibilityThis is what Bureau Veritas is about, truly believing that it contributes to bettering society.

Blending performance & integrity, with
**ambition & humility, responsibility & openness,** we are proud that our people
**leave a mark** on what they do.

We respect our people and believe in our talents.

We empower them to leave their mark, working as a team for the benefit of our 400,000 clients across 140 countries.

We be