Night Audit Supervisor

5 months ago


Victoria, Canada Victoria Marriott Inner Harbour Full time

_Managed by Atlific Hotels, the_ **Victoria Marriott Inner Harbour **_overlooks Victoria's historic and charming downtown, located just steps from world class attractions, venues and dining. With 236 elegantly appointed rooms and 5,000 square feet of meeting space, this hotel is consistently ranked the number one full service Marriott in Canada for overall guest satisfaction._

**SUMMARY**:
We are seeking an experienced and detail-oriented Night Audit Supervisor to oversee the safety and security of hotel guests, associates, and property during overnight hours (11pm to 7am).

The Night Audit Supervisor will be responsible for managing the hotel's front desk operations during the overnight shift, ensuring accurate financial reporting, and providing exceptional guest service. This leadership role requires strong organizational skills, a keen eye for detail, and the ability to resolve issues efficiently.

**RESPONSIBILITIES**:

- Oversee safety and security of hotel guests, associates, and property during overnight hours.
- Contribute to the teamwork atmosphere within the hotel and ensure quality service in collaboration with the Guest Services, Accounting, and Management team.
- Resolve guest issues and complaints, striving to exceed their expectations.
- Assist with training and development of Night Audit team members.
- Ensure accurate communication of information regarding guest requests to all relevant departments.
- Check in and check out guests efficiently and courteously.
- Handle guest inquiries, requests, and concerns promptly and professionally.
- Reconcile and balance all accounts for the day, ensuring accurate and complete financial records.
- Prepare and distribute daily management reports, including the daily revenue report and other key financial summaries.
- Process and verify payments, ensuring compliance with hotel policies and procedures.
- Handle cash, credit card transactions, and other forms of payment securely and accurately.
- Monitor the security of the hotel, ensuring all doors are locked and the property is secure.
- Conduct regular property walks to ensure safety and security standards are met.
- Respond to emergency situations promptly and follow established protocols.
- Other duties as assigned.

**QUALIFICATIONS**:

- Minimum 3 years experience in a hotel front desk or night audit role, with 1 year of supervisory experience.
- Excellent communication and interpersonal skills.
- Strong understanding of accounting principles and financial reconciliation.
- Proficiency in hotel software and Excel.
- Strong attention to detail and organizational skills.
- Excellent customer service skills.
- Ability to work independently and make sound decisions during overnight hours.
- Excellent communication and interpersonal skills.
- Flexibility to work over night shift, weekends and holidays.
- Ability to stand for extended periods of time.

**Job Types**: Full-time, Permanent

Pay: $26.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Night shift

Work Location: In person


  • Night Audit

    6 months ago


    Victoria, Canada Oak Bay Beach Hotel Full time

    **Night Audit** The Night Auditor is responsible for the full functioning of the hotel on the overnight shift. This will include assisting late arrivals and any guest requests that may arise. The position is also responsible for cash handling and some basic accounting procedures. A successful night auditor will be comfortable operating computers and with...

  • Night Audit

    5 months ago


    Victoria, Canada Strathcona Hotel Full time

    The Strathcona Hotel, in the heart of beautiful Victoria British Columbia is looking to hire a reliable, mature and energetic individual to join our Front Desk team. Previous accounting experience is not mandatory. Shift hours: 11:30pm to 7:30am Availability is required for: Thursday, Friday, Saturday, and Sunday nights - flexibility is a...

  • Night Audit

    6 months ago


    Victoria, Canada Strathcona Hotel Full time

    The Strathcona Hotel, in the heart of beautiful British Columbia is looking to hire a reliable, mature and energetic individual to join our front desk team. Shift hours: 11:30pm to 7:30am Duties and Responsibilities; Check in late night arrivals Check out early morning departures Create new reservations for walk in guests, and create, modify, and cancel...


  • Victoria, Canada Coast Hotels Full time

    Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. The Front Desk Agent/Relief Night Audit will contribute to the overall success of the hotel by providing superior customer service and administrative support...


  • Victoria, Canada Coast Hotels Full time

    Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. The Front Desk Agent/Relief Night Audit will contribute to the overall success of the hotel by providing superior customer service and administrative support...


  • Victoria, Canada Coast Hotels Full time

    Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. The Front Desk Agent/Relief Night Audit will contribute to the overall success of the hotel by providing superior customer service and administrative support...

  • Night Auditor

    6 months ago


    Victoria, Canada Hotel Grand Pacific Full time

    **Duties**: - Assist with overnight Hotel Safety, Security and Emergency Response - Run the audit and cross-check daily revenue to ensure all is in order - Operate the switchboard and take hotel reservations - Check in/out guests according to the hotels procedures and policies - Record lost & found articles - Communicate guests concerns and problems to...

  • Night Auditor

    5 months ago


    Victoria, Canada HOTEL GRAND PACIFIC Full time

    Join our fantastic Guest Services team! Hotel Grand Pacific has a full-time position available for a Night Auditor. An independent luxury property located on Victoria’s beautiful inner harbour, we are proudly affiliated with Preferred Hotels & Resorts, with a reputation for providing excellent personalized service. This is a great opportunity for someone...

  • Night Auditor

    6 months ago


    Victoria, Canada Coast Hotels Full time

    Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. The Night Auditor will contribute to the overall success of the hotel by anticipating guest needs and providing friendly, efficient, and superior customer...

  • Night Auditor

    5 months ago


    Victoria, Canada Victoria Marriott Inner Harbour Full time

    Managed by Atlific Hotels, the award winning _full service Victoria Marriott Inner Harbour _overlooks Victoria's historic and charming downtown, located just steps from world class attractions, venues and dining. With 236 elegantly appointed rooms and 5,000 square feet of meeting space, this hotel is consistently ranked high for overall guest...

  • Night Auditor

    6 months ago


    Victoria, Canada Oak Bay Beach Hotel Full time

    The Oak Bay Beach Hotel, recently named **the #1 hotel in Canada** by Condé Nast, is known as both a luxury destination in Victoria and an amazing place to work! In addition to a rewarding career, our team members receive countless perks such as complimentary parking, health benefits, a daily staff meal plan, birthday and Christmas bonuses, staff parties,...


  • Victoria, Canada Coast Hotels Full time

    Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. The Night Auditor is the senior position during the overnight shift and performs as the Duty Manager. The role will contribute to the overall success of the...


  • Victoria, Canada Marriott International, Inc Full time

    **Additional Information** Pay: $27.53/hour **Job Number** 24040062 **Job Category** Finance & Accounting **Location** Delta Hotels Victoria Ocean Pointe Resort, 100 Harbour Road, Victoria, BC, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Check figures, postings, and...


  • Victoria, British Columbia, Canada AccorHotel Full time

    Job Title: Night ManagerAs a Night Manager at AccorHotel, you will be responsible for leading the overnight team and ensuring seamless operations during the night shift. This role requires strong leadership skills, excellent communication, and a passion for delivering exceptional guest experiences.Key Responsibilities:Supervise and motivate the night shift...


  • Victoria, Canada Quality Inn Downtown, Victoria Full time

    Quality Inn Downtown is looking for positive and energetic individuals to join the Front Desk team in the role of Front Desk Agent (Night Audit). This individual is responsible for registering guests at the hotel and acting as an ambassador to the Quality Inn. Reporting to the Front Office Manager, the Front Desk Agent is responsible for delivering...

  • Class 1 Driver

    3 months ago


    Victoria, Canada ColdStar Solutions Full time

    **Job description** - **New Signing Bonus $1500 after 6 months of employment!!!!**_ - Are you tired of long boring drives across Canada and countless days away from home? Are you a night owl that thrives during the night? Well, I’ve got a career that might pique your interest!_ **A night in the life of a Class 1 Driver ** You’ll sleep during the day and...

  • Operations Supervisor

    6 months ago


    Victoria, Canada Alpine Building Maintenance Full time

    **Job Title**: Operations Supervisor - Vancouver Island **Location**: Vancouver Island, BC **Status**: Permanent, Full-Time **Salary**: $50,000 - $60,000 **Company Overview**: Alpine has grown to become one of Canada’s leading janitorial and building maintenance service providers to over 2000 distinct facilities across Canada. Our commitment to...

  • Operations Supervisor

    6 months ago


    Victoria, Canada Alpine Building Maintenance Full time

    **Job Title**: Operations Supervisor - Vancouver Island **Location**: Vancouver Island, BC **Job Overview**: Servicing our most valued clients, the Operations Supervisor supervises group of sites within a territory, managing subcontractors to ensure the scope of work is completed, providing training, liaising with the client’s Store Managers, resolving...

  • Operations Supervisor

    3 months ago


    Victoria, Canada Alpine Building Maintenance Full time

    **Job Title**: Operations Supervisor **Status**: Full Time, permanent (The role will require flexibility in shift times, as interaction with night cleaning crew will also be required. **Location**: Vancouver Island, BC **Salary**: $50,000 to $60,000 based on experience **Company Overview**: Alpine has grown to become one of Canada’s leading janitorial and...

  • Operations Supervisor

    3 weeks ago


    Victoria, Canada Alpine Building Maintenance Full time

    **Job Title**: Operations Supervisor **Status**: Full Time, permanent (The role will require flexibility in shift times, as interaction with night cleaning crew will also be required). **Location**: Vancouver Island, BC **Salary**: $50,000 to $60,000 based on experience **Company Overview**: Alpine has grown to become one of Canada’s leading janitorial and...