Mobile Resident Relations Manager
2 months ago
At Thorwin, you are in a great place We are growing...
This is a full-time permanent job opportunity working 40 hours a week.
**We offer**:
- Competitive salary depending on qualifications and experience
- Car and phone allowance
- Competitive benefits (Health, Dental, Life & Disability Insurance, Health Spending, Company Pension, Free parking, Employee Assistance Program, paid Vacation and Sick time)
- Growing company and Long-term stability
- Coaching and support in a team environment
- Professional growth
We are looking for independently motivated individual to provide coverage when team members are away and/or a position is vacant as Mobile Resident Relations Manager. Represent the Company in a manner consistent with our Vision, Mission, and Values. The duties include but not limited to:
Ensure the property is maintained to the standard of Thorwin Properties safety, cleanliness, and repair:
- Ensure that the curb appeal of properties is addressed daily. This will include, shoveling of walkways, sidewalks, and entrances.
- Clean and/or ensure all interior common areas meet managements standard.
- Ensure that all apartment homes are shown and turned over to new residents clean and in good repair.
- Complete move in and move out unit inspections.
- Complete annual and semi-annual home inspections and follow up on any items related to cleanliness, maintenance, fire safety, security, etc.
- Attend to minor maintenance and troubleshoot all requested repairs before requesting a work order. Ensuring that required repairs/deficiencies are reported to Facility Services and the Property Manager as soon as possible.
- Manage parking lot. This includes reporting unauthorized vehicles, maintaining a waiting list (if necessary), keeping it clean and in good repair.
**Leasing of Apartment Homes**:
- Respond to leasing inquiries and arrange viewings of upcoming or vacant apartment homes.
- On occasion conduct open houses during evenings or weekends.
**Resident Relations**:
- Be available for emergencies during non-working hours.
- Provide excellent customer.
**Qualifications**:
Education & Experience
- Grade 12 education or equivalent experience.
- Property management experience an asset
**Knowledge, skills, and abilities**:
- Must maintain a professional and courteous manner with residents, visitors, contractors, and fellow employees.
- Must have the ability to follow oral and written instructions and be able to maintain effective and cooperative working relationships.
- Must be organized and pay attention to detail.
- Ability to work independently and manage time effectively.
Other
- Valid Manitoba Driver's License and reliable vehicle for use in visiting multiple locations throughout the city when needed.
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