Current jobs related to Service Desk Analyst - Winnipeg - Western Canada Lottery Corporation

  • Service Desk Analyst

    3 months ago

    Winnipeg, Canada Online Business Systems Full time

    Our vibrant Winnipeg team is seeking an experienced Service Desk Analyst to assist in the support and maintenance of the growing network and system infrastructure for Online Business Systems and customers under contract for Managed Services. This role will be part of a team that is responsible for designing, delivering, and supporting scalable, maintainable,...

  • Service Desk Analyst

    5 days ago

    Winnipeg, Manitoba, Canada Oxygen Technologies Full time

    Job Title: Service Desk AnalystOxygen Technologies is seeking a skilled Service Desk Analyst to join our team in Winnipeg. As a key member of our IT support team, you will be responsible for providing timely and professional support to our clients via phone, email, and occasionally in person.Key Responsibilities:Provide technical support and troubleshooting...

  • Service Desk Analyst

    5 days ago

    Winnipeg, Manitoba, Canada Oxygen Technologies Full time

    Job Title: Service Desk AnalystOxygen Technologies is seeking a skilled Service Desk Analyst to join our team in Winnipeg. As a key member of our IT support team, you will be responsible for providing timely and professional support to our clients via phone, email, and occasionally in person.Key Responsibilities:Provide technical support and troubleshooting...

  • Service Desk Analyst- After Hours

    1 day ago

    Winnipeg, Canada WBM TECHNOLOGIES Full time

    WBM is looking for a customer service professional to join our Service Desk team in the role of Service Desk Analyst, for the Multi-skilled After Hours team. Available to work a flexible shift rotation (including evenings, weekends, and statutory holidays) in an environment operating 24/7/365. As a Service Desk Analyst, you provide level 1 technical support...

  • Service Desk Analyst- After Hours

    6 hours ago

    Winnipeg, Canada WBM TECHNOLOGIES Full time

    WBM is looking for a customer service professional to join our Service Desk team in the role of Service Desk Analyst, for the Multi-skilled After Hours team. Available to work a flexible shift rotation (including evenings, weekends, and statutory holidays) in an environment operating 24/7/365. As a Service Desk Analyst, you provide level 1 technical support...

  • Service Desk Analyst

    2 weeks ago

    Winnipeg, Canada Epsilon Solutions Ltd. Full time

    Role Title: Service Desk Analyst JuniorLocation: Winnipeg, Manitoba100% Onsite.Specific Tools/SkillsetBilingual (French/English) required1-2 years of experience in a diverse technology and customer service-focused roleCompletion of a post-secondary degree or equivalent (e.g. non-specialized bachelor degree or business-related community college...

  • Service Desk Analyst

    2 weeks ago

    Winnipeg, Canada Epsilon Solutions Ltd. Full time

    Role Title: Service Desk Analyst JuniorLocation: Winnipeg, Manitoba100% Onsite.Specific Tools/SkillsetBilingual (French/English) required1-2 years of experience in a diverse technology and customer service-focused roleCompletion of a post-secondary degree or equivalent (e.g. non-specialized bachelor degree or business-related community college...

  • Service Desk Analyst

    19 hours ago

    Winnipeg, Manitoba, Canada WBM TECHNOLOGIES Full time

    Service Desk Analyst - After Hours SupportWBM Technologies is seeking a skilled Service Desk Analyst to join our team in the role of After Hours Support. As a key member of our Service Desk team, you will provide level 1 technical support to our clients in a fast-paced, dynamic environment.Key Responsibilities:Provide exceptional customer service through...

  • Service Desk Analyst

    22 hours ago

    Winnipeg, Manitoba, Canada WBM TECHNOLOGIES Full time

    Service Desk Analyst - After Hours SupportWBM Technologies is seeking a skilled Service Desk Analyst to join our team in the role of After Hours Support. As a key member of our Service Desk team, you will provide level 1 technical support to our clients in a fast-paced, dynamic environment.Key Responsibilities:Provide exceptional customer service through...

  • Service Desk Analyst

    3 months ago

    Winnipeg, Canada WCLC Full time

    Are you a technology expert with a knack for helping people solve problems? Does helping someone fix an issue make your day? We have a place for you. **The Role** In joining our team as the Service Desk Analyst, you would - Use IT Service Management tools for logging, escalating, following up on, and closing incident and request tickets - Perform PC...

  • Service Desk Communications Analyst

    4 months ago

    Winnipeg, Canada Celero Solutions Full time

    **Your Opportunity** Celero is seeking a full-time, communications professional to join our Service Desk communications team to deliver key internal and external communications initiatives that clearly articulate and promote Celero's mission, core values and the benefits of our solutions, services, and organizational culture. We are seeking adaptable,...

  • Service Desk Analyst

    6 days ago

    Winnipeg, Canada Oxygen Technologies Full time

    Oxygen Technologies, a leading Managed Services Provider, is looking to add **Service Desk Analyst - Tier 2** to our growing Winnipeg team! Our organization offers a variety of technical solutions to clients so that they make work smarter, not harder, with the goal of providing clients with the best, most reliable IT experience possible. **Responsibilities...

  • IT Service Desk Analyst

    4 weeks ago

    Winnipeg, Canada Manitoba Public Insurance Full time

    Job detailsHere’s how the job details align with your profile.Job typeFull-timeShift and scheduleRotating shiftLocation234 Donald Street, Winnipeg, MBFull job descriptionOverview: As an IT Service Desk Analyst you are the first point of contact for all Information Technology related needs for Manitoba Public Insurance (MPI) staff, partners and brokers. You...

  • IT Service Desk Analyst

    3 weeks ago

    Winnipeg, Canada Manitoba Public Insurance Full time

    Job detailsHere’s how the job details align with your profile.Job typeFull-timeShift and scheduleRotating shiftLocation234 Donald Street, Winnipeg, MBFull job descriptionOverview: As an IT Service Desk Analyst you are the first point of contact for all Information Technology related needs for Manitoba Public Insurance (MPI) staff, partners and brokers. You...

  • Service Desk Specialist

    2 weeks ago

    Winnipeg, Manitoba, Canada Workers Compensation Board of Manitoba WCB Manitoba Full time

    Job Title: Service Desk Specialist The Service Desk Specialist plays a critical role in providing technical support to the Workers' Compensation Board (WCB) staff and customers accessing WCB online applications. Job Summary: The Service Desk Specialist is responsible for providing technical support of the WCB's personal computing, telephony, and networking...

  • Front Desk Receptionist

    3 months ago

    Winnipeg, Canada ETAC Service & Supply Full time

    **About Us**: At ETAC, we are committed to powering projects of industry across North America. Manufacturing, construction, industrial, energy sectors, and emerging industries such as electric vehicle charging infrastructure can benefit from our streamlined distribution services. **Job Overview**: We are currently looking a Front Desk Receptionist at our...

  • IT Service Desk Team Lead

    3 months ago

    Winnipeg, Canada OXYGEN TECHNOLOGIES Full time

    **SERVICE DESK TEAM LEAD** The Private Network, a leading company in Managed IT Services, is seeking a highly skilled and dedicated Service Desk Team Lead to join our team. Reporting to the Service Desk Manager, you will play a crucial role in mentoring the Service Coordinator, Tier I, Tier 2 and Tier 3 technicians, ensuring the efficient and optimized...

  • IT Service Desk Analyst

    3 weeks ago

    Winnipeg, Manitoba, Canada Manitoba Public Insurance Full time

    Job OverviewManitoba Public Insurance is seeking a highly skilled IT Service Desk Analyst to join our team. As the first point of contact for all Information Technology related needs, you will provide technical support and assistance to internal and external stakeholders.Key ResponsibilitiesTechnical Support: Provide assistance and direction to internal and...

  • IT Service Desk Analyst

    3 weeks ago

    Winnipeg, Manitoba, Canada Manitoba Public Insurance Full time

    Job OverviewManitoba Public Insurance is seeking a highly skilled IT Service Desk Analyst to join our team. As the first point of contact for all Information Technology related needs, you will provide technical support and assistance to internal and external stakeholders.Key ResponsibilitiesTechnical Support: Provide assistance and direction to internal and...

  • Service Desk Specialist

    1 month ago

    Winnipeg, Manitoba, Canada Workers Compensation Board of Manitoba WCB Manitoba Full time

    Job Summary: The Service Desk Specialist is responsible for providing technical support of the WCB's personal computing, telephony, and networking applications, services and technologies. They provide service to internal staff of the WCB and customers accessing WCB online applications within the Service Desk unit's scope of work.Job Duties: Service...

Service Desk Analyst

4 months ago

Winnipeg, Canada Western Canada Lottery Corporation Full time

Are you a technology expert with a knack for helping people solve problems? Does helping someone fix an issue make your day?

We have a place for you.

**The Role**

In joining our team as the Service Desk Analyst, you would
- Use IT Service Management tools for logging, escalating, following up on, and closing incident and request tickets
- Perform PC hardware and software deployment, upgrades, and removals
- Help keep our procedures and documentation up to date
- Other duties as assigned

**Qualifications**
- Post-secondary education in Information Technology or computer-related field
- Knowledge of Microsoft products, including M365
- Understanding of ITIL practices - asset, incident, and problem management
- Superior customer service and communication skills are required
- Excellent problem solving and time management abilities
- Knowledge and experience with Atlassian (Jira) and Microsoft End Point Management (InTune) would be an asset

**Who we are**

You may not have heard of us before, but you’ve almost certainly heard of the products we help bring to players throughout the Prairie Provinces and the North every day; lottery games like LOTTO 6/49, SPORT SELECT, and dozens of instant scratch tickets.

WCLC is the non-profit organization authorized to manage, conduct, and operate lotteries - at retail and online - and other gaming-related activities for the governments of Alberta, Saskatchewan, and Manitoba as well as the Yukon, Northwest Territories, and Nunavut. We work closely with our provincial partners to bring a first-rate lottery experience to our players and meet their changing needs with new technology and tools.

We know it’s our people that make this possible, which is why we invest in building talented, adaptable, and accountable teams. We’d love to talk to you about how you fit into that.

We offer a challenging, collaborative work environment, competitive benefits, and a good work-life balance.