Replenishment Manager

1 month ago

Whitby, Canada Michaels Full time

Store - TOR-WHITBY-NORTH, ON

Lead and support inventory management and merchandising standards and maintenance. Plan for and provide a well merchandised and in-stock store for the customer to shop. Help customers shop and find what they are looking for. Deliver friendly customer service.
**Major Activities**
- Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
- Manage and support the truck processes and lead the teams to ensure standards are met; achieve your KPI's and manage your team to achieve their role KPI's
- Manage, execute and support the planogram process (POG's) to standard.
- Manage, execute and support the AD set processes.
- Manage and execute shrink and safety programs.
- Serve as Manager on Duty (MOD)
- Maintain seasonal sets and the feature space to our visual merchandising standards
- Assist with interviewing, on-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Mgmt. activities of your team; utilize the leadership competencies for continued self-development
- Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others
- Acknowledge customers, help locate product and provide solutions
- Assist with Omni channel processes
- Cross trained in Custom Framing selling and production

**Other duties as assigned**

**Preferred Special Certifications or technical skills**
- Retail merchandising and customer service experience preferred

**Physical Requirements**
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation

**Work Environment**
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings

**Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.**

**We're here for the Makers Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world**

**Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.

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