Security Concierge

6 months ago


Toronto, Canada FirstService Residential Full time

**Security Concierge - Full-Time Swing Shift**
- FirstService Residential leads the property management industry, with over 9,000 communities in the United States and Canada operating under our professional management services.
- Recognized as a Great Place to Work, we offer our more than 19,000 associates competitive salaries, top benefits, and career training, continually investing in our associates’ professional development and setting the bar for exceptional service. Our associates enjoy an inclusive work environment and a rich culture of collaboration and mutual respect.**Embark in a fulfilling career in property management with FirstService today.**

**Job Overview**:
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing, detail-oriented and has great communication skills while having excellent organizational skills.

Shift Schedule**:Mon 1500-2300 / Thurs 2300-0700 / Fri 2300-1100 / Sun 1100-2300**

Site Location**:Midtown Toronto, ON**

**Your Responsibilities**:
The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.
- Identifies and clarifies residents’ needs and desires, answers questions, gives directions and instructions
- Ability to remain calm under pressure and act quickly.
- Manages and screens messages
- Schedules access for authorized vendors to provide services within units
- Maintains guest privacy and organization reputation by keeping information confidential
- Updates job knowledge by participating in educational opportunities, maintaining 2 personal networks
- Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
- Ensures all safety and access control procedures and maintains a safe work environment.
- Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as required.
- Observe floors and stairways ensuring that they are clear of debris, obstructions and fire hazards and that access doors to sensitive/priority areas are locked. Be alert to deficiencies in the physical building which could cause injury or loss of client’s assets.
- Enforce client’s rules, regulations, Municipal, Ontario and Canadian Laws and assist Police and Medical Staff when required.
- Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
- Perform routine property patrols of all levels of building, parking areas and perimeter and respond to and Emergencies and Fire Alarms.
- Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
- Follow all On-site Procedures: Employee Handbook Policies and Procedures, Training Checklist, Standing Orders or Standard Operation Procedures, Client Policies and FirstService Residential Policies

**Skills & Qualifications**:

- Must possess a valid Ontario Security License
- High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.

**Physical Requirements**:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to lift 50 lbs.
- Must be able to sit for extended periods of time
- Must be able to stand for extended periods of time
- Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business

**What We Offer**:
FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our Property Services Department.
- Ontario’s leading Property Services Company
- Excellent opportunity for learning and professional development
- Competitive salary & Benefits Package

**Compensation**: $16.80 / hour**

**Disclaimer Statement**

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this jo



  • Toronto, Canada Elite Residential Concierge Services Inc. Full time

    About Us: A team of 800+ employees are the backbone of Elite Residential and we proudly collaborate as a family across locations to deliver superior and best-in-class services to our clients. Being a leader in the security and concierge industry, we invite professionals, both young and experienced, to come and live the Elite Experience while transforming...


  • Toronto, Canada Elite Residential Concierge Services Inc. Full time

    About Us: A team of 950+ employees are the backbone of Elite Residential and we proudly collaborate as a family across locations to deliver superior and best-in-class services to our clients. Being a leader in the security and concierge industry, we invite professionals, both young and experienced, to come and live the Elite Experience while transforming...


  • Toronto, Canada Elite Residential Concierge Services Inc. Full time

    About Us: A team of 800+ employees are the backbone of Elite Residential and we proudly collaborate as a family across locations to deliver superior and best-in-class services to our clients. Being a leader in the security and concierge industry, we invite professionals, both young and experienced, to come and live the Elite Experience while transforming...


  • Toronto, Canada Elite Residential Concierge Services Inc. Full time

    About Us: A team of 800+ employees are the backbone of Elite Residential and we proudly collaborate as a family across locations to deliver superior and best-in-class services to our clients. Being a leader in the security and concierge industry, we invite professionals, both young and experienced, to come and live the Elite Experience while transforming...


  • Toronto, Canada Elite Residential Concierge Services Inc. Full time

    About Us: A team of 800+ employees are the backbone of Elite Residential and we proudly collaborate as a family across locations to deliver superior and best-in-class services to our clients. Being a leader in the security and concierge industry, we invite professionals, both young and experienced, to come and live the Elite Experience while transforming...


  • Toronto, Canada Elite Residential Concierge Services Inc. Full time

    About Us: A team of 1000+ employees are the backbone of Elite Residential and we proudly collaborate as a family across locations to deliver superior and best-in-class services to our clients. Being a leader in the security and concierge industry, we invite professionals, both young and experienced, to come and live the Elite Experience while transforming...


  • Toronto, Canada Elite Residential Concierge Services Inc. Full time

    About Us: A team of 1000+ employees are the backbone of Elite Residential and we proudly collaborate as a family across locations to deliver superior and best-in-class services to our clients. Being a leader in the security and concierge industry, we invite professionals, both young and experienced, to come and live the Elite Experience while transforming...


  • Toronto, Canada Elite Residential Concierge Services Full time

    **About Us**: At Elite Residential Concierge Services our people are our brand, we strive to recruit, develop, and retain excellent people. Our mission is to deploy special personal to protect our clients’ properties, their people, their visitors, and their image. Currently, we are looking for full-time and part-time security professionals with experience...


  • Toronto, Canada Elite Residential Concierge Services Inc. Full time

    About Us: A team of 900+ employees are the backbone of Elite Residential and we proudly collaborate as a family across locations to deliver superior and best-in-class services to our clients. Being a leader in the security and concierge industry, we invite professionals, both young and experienced, to come and live the Elite Experience while transforming...

  • Security Concierge

    6 months ago


    Toronto, Canada Condo Concierge Full time

    Condo Concierge is a premier concierge firm dedicated to providing exceptional service to the thriving condominium market in the GTA. Our commitment to excellence extends to our valued employees, ensuring stable work, open communication, robust support, competitive wages, and comprehensive benefits. **What you will be doing** - Provide customer service to...


  • Toronto, Canada Condor Security Full time

    Be part of a winning team!! At Condor Security, you will develop skills that will last a lifetime through training and professional development opportunities while protecting people and their communities. **Condor Security is hiring for a Luxury Concierge and Security Professional for a luxury condo in Toronto, ON** This is an opportunity for energetic,...


  • Toronto, Canada Condor Security Full time

    Be part of a winning team!! At Condor Security, you will develop skills that will last a lifetime through training and professional development opportunities while protecting people and their communities. **Condor Security is hiring for a Luxury Concierge and Security Professional for a luxury condo in Toronto, ON** This is an opportunity for energetic,...


  • Toronto, Canada Elite Residential Concierge Services Inc. Full time

    About Us: A team of 800+ employees are the backbone of Elite Residential and we proudly collaborate as a family across locations to deliver superior and best-in-class services to our clients. Being a leader in the security and concierge industry, we invite professionals, both young and experienced, to come and live the Elite Experience while transforming...


  • Toronto, Canada Elite Residential Concierge Services Inc. Full time

    About Us: A team of 800+ employees are the backbone of Elite Residential and we proudly collaborate as a family across locations to deliver superior and best-in-class services to our clients. Being a leader in the security and concierge industry, we invite professionals, both young and experienced, to come and live the Elite Experience while transforming...


  • Toronto, Canada Elite Residential Concierge Services Inc. Full time

    About Us: A team of 800+ employees are the backbone of Elite Residential and we proudly collaborate as a family across locations to deliver superior and best-in-class services to our clients. Being a leader in the security and concierge industry, we invite professionals, both young and experienced, to come and live the Elite Experience while transforming...


  • Toronto, Canada Elite Residential Concierge Services Inc. Full time

    About Us: A team of 850+ employees are the backbone of Elite Residential and we proudly collaborate as a family across locations to deliver superior and best-in-class services to our clients. Being a leader in the security and concierge industry, we invite professionals, both young and experienced, to come and live the Elite Experience while transforming...


  • Toronto, Canada Condor Security Full time

    Job Description: Apply for job Condor Security leads in professional luxury condominium concierge security guard services in the Greater Toronto Area. Our ideal candidates for “Concierge Security Guard North York” positions are team-oriented and motivated. They are eager to provide the best customer service possible for our clients. We seek people...


  • Toronto, Canada Elite Residential Concierge Services Inc. Full time

    About Us: A team of 850+ employees are the backbone of Elite Residential and we proudly collaborate as a family across locations to deliver superior and best-in-class services to our clients. Being a leader in the security and concierge industry, we invite professionals, both young and experienced, to come and live the Elite Experience while transforming...


  • Toronto, Canada Elite Residential Concierge Services Inc. Full time

    About Us: A team of 950+ employees are the backbone of Elite Residential and we proudly collaborate as a family across locations to deliver superior and best-in-class services to our clients. Being a leader in the security and concierge industry, we invite professionals, both young and experienced, to come and live the Elite Experience while transforming...


  • Toronto, Canada Elite Residential Concierge Services Inc. Full time

    About Us: A team of 800+ employees are the backbone of Elite Residential and we proudly collaborate as a family across locations to deliver superior and best-in-class services to our clients. Being a leader in the security and concierge industry, we invite professionals, both young and experienced, to come and live the Elite Experience while transforming...