Security Concierge

5 months ago

Toronto, Canada Condo Concierge Full time

Condo Concierge is a premier concierge firm dedicated to providing exceptional service to the thriving condominium market in the GTA. Our commitment to excellence extends to our valued employees, ensuring stable work, open communication, robust support, competitive wages, and comprehensive benefits.

**What you will be doing**
- Provide customer service to residents in a friendly and courteous manner
- Act as a front-line ambassador to residents, tenants & clients
- Maintain a strong optical and tangible image of security & safety
- Conduct timely internal and external patrols of all locations
- Monitor all workplace activities related to security & protection and provide support to management as required
- Ensure the facility's safety and emergency response protocols are in place and followed i.e. fire alarms, site emergencies, theft, etc.
- Complete daily (site-specific) reports ensuring seamless communication between staff
- Address and report incidents in a timely manner according to the protocol
- Report, evaluate and follow up on all incidents
- Performing other duties as assigned

**Who you are**
- Minimum 1+ years' experience as a Concierge Security Guard (leadership experience in a condominium and/or hotel considered an asset)
- Must possess a valid security license issued by the Ontario Ministry of Community and Correctional Services
- Competent computer literacy
- Strong written and verbal skills to communicate
- Superior telephone etiquette, strong interpersonal and customer service skills
- Excellent analytical and problem-solving skills
- Must have completed high school, or GED, or an acceptable combination of education and experience
- Must be able to work independently with mínimal supervision and ability to handle multiple tasks
- Valid CPR/First Aid Certificate
- Working knowledge of Fire Systems and Building Automation Systems
- Adept understanding of CCTV and Key Access Control Systems

**Salary**: $18.00-$21.00 per hour

**Benefits**:

- On-site parking

Flexible Language Requirement:

- English not required

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Holidays
- Monday to Friday
- Morning shift
- On call
- Overtime
- Weekends as needed

**Experience**:

- Security: 3 years (required)

Licence/Certification:

- Ontario Security License (required)
- CPR and First Aid Certificate (required)

Work Location: In person

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