Practice Lead

4 weeks ago

Red Deer, Canada Dentalcorp Canada Full time

About us:
Dr. Phil Henriksen and his dedicated team of dental professionals have been providing dental services to the city of Red Deer since 2003. We have two practices, Timberlands Dental Care & Southpointe Dental, conveniently located in Red Deer.

Southpointe Dental is a family-friendly dental practice that provides our patients with comprehensive general dentistry services in addition to gum therapy, ortho & Invisalign, TMJ & TMD, sedation dentistry, cosmetic services, and root canal therapy.

We pride ourselves on providing quality dental care and 4.8 stars on google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.

Schedule: Monday 8am - 4pm, Tuesday 12pm - 8pm, Wednesday 12pm - 8pm, Thursday 8am - 4pm, Friday 8am - 3pm

Benefits of Joining Our Team:

- Competitive compensation
- Health Benefits
- Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more
- Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
- Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
- Attend social and CE events to network with dental professionals in your community
- Work-life balance and flexibility
- Access to modernized technology to provide optimal oral care to patients

Key Responsibilities:

- Operational Planning & Execution_
- Alongside the Practice Manager, help execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence and support strategies to increase organic patient growth.
- Help review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement.
- Compliance & Patient Safety_
- Ensure the clinic is fully compliant and meets the provincial health regulation standards.
- Lead by example to ensure patient safety is a top priority.
- Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation.
- Leadership_
Under the direction of the Practice Manager:

- Help coach and motivate the team to improve productivity, engagement and retention of patients.
- Support action plans and help motivate the team to meet operational and company objectives.
- Support recruitment efforts to interview dental professionals and help assess for best fit.

About You:

- 3-5 years of experience as a Dental Administrator preferably as a team lead or, shift supervisor
- 1-2 years experience in a supervisory role in either a clinical setting, retail and/or, customer service
- University or College Diploma in Business or, Office Administration preferred
- Experience with dental software systems and Microsoft Office is preferred
- Strong commitment to maintaining health regulation and operational standards
- Willingness to work varied hours to align with business needs

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