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Front Counter Sales

1 month ago

Edmonton, Canada Edmonton Fasteners & Tools Ltd. Full time

**About us**:
Edmonton Fasteners & Tools Ltd. is a leading distributor of hand and power tools, abrasives, adhesives, hardware, chemicals, safety supplies, etc. We are proud to be in business for 40 years; proudly serving our clientele, industry, and local and dedicated employees. We offer innovative solutions and products to our customers’ industrial, and construction needs with 2 strategically located branches in Edmonton.

We are looking for a motivated and dynamic individual to join our growing team at our South Branch as a full-time **Front Counter Sales Rep**.

**Responsibilities**:

- Sell a diversified line of products from incoming phone calls and conduct over-the-counter sales.
- Provide pricing and inventory information to customers.
- Process and enter customer orders with detailed specifications into the computer system.
- Support Outside Sales Reps in processing quotes, orders, and other requirements at all stages of the sales cycle.
- Identify customer needs and recommend appropriate products/services
- Provide best-in-class customer service and help resolve customer issues and requests in a timely manner.
- Help in organizing the showroom, stocking shelves, etc.
- Other duties as assigned

**Qualifications**:

- Ability to consistently deliver exceptional customer service in a fast-paced environment. A team player with a "can do" attitude.
- Strong written and verbal communication skills, excellent interpersonal skills, and an ability to work with diverse groups of people.
- Industry experience is a definite asset.
- Excellent time management skills with the ability to balance multiple priorities with high attention to detail.
- Strong proficiency with computers and willingness to learn new software programs
- Highly motivated with a desire to be successful.
- Willingness to gain advanced knowledge of Edmonton Fasteners & Tools products and services.

**What we offer**:

- Career growth opportunities
- On-the-job training and a supportive team atmosphere to ensure your success
- Comprehensive group benefit plan
- Competitive salary and other perks
- Opportunity to work with great people and in a positive team environment

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- sales: 1 year (preferred)

Work Location: In person