Member Service Specialist

7 months ago

Coquitlam, Canada Prospera Credit Union Full time

**TEAM LOCAL is hiring**

Built on more than 75 years of service in local communities, Prospera Credit Union is a community-based, purpose-driven organization that offers a full range of financial products and services. Prospera is one of the largest credit unions in British Columbia, with approximately $7.5 billion in assets and 120,000 members. With 26 branches, Prospera is proud to serve communities throughout the Lower Mainland, Fraser Valley and Okanagan. It’s our vision to help build vibrant, healthy communities, thriving local enterprises and financially empowered people. Learn more about us at prospera.ca.

Do you love building relationships with customers and empowering their financial decisions?

**What you’ll do**:

- Greet customers, establish rapport, address service inquiries and customer concerns, and seek opportunities to deepen customer relationships.
- Proactively seek occasions to demonstrate our value proposition, uncover needs, and recommend appropriate solutions.
- Refer customers to other team members and business partners as needed, collaborating to ensure a seamless and rewarding customer experience.
- Handle member personal banking needs through discovery conversations and opening new products such as personal and business profiles, term deposits, and other banking products and services.
- Ensure an exceptional member experience by providing back-up support for other team members.
- Participate in sales meetings and maintain an accurate history of sales and service activity on the customer relationship management system.
- Support and participate in community initiatives.

**What you bring**:

- Previous banking, credit union or advisory sales experience with a strong interest in developing your financial services career.
- Excellent communication, relationship-building, and negotiation skills.
- Capacity and passion for learning, strong team orientation, and a keenness to help others.
- Proficient computer skills.

**Our Values**

Cultivate trusting relationships: We are local at heart, aligned in our purpose to help our members, communities, and team thrive.

Empower and enable others: We give each other the space, trust, and tools to succeed.

Lead with curiosity: We approach all circumstances with curiosity and a drive for continuous learning and improvement.

Embrace change and execute with purpose: We plan with agility, take action, and pivot to deliver results.

Thrive as One Team: We collaborate because it strengthens us.

**What’s in it for you?**

**Inclusive, equitable and accessible workplace**: All team members are valued, respected and heard. We learn from each other’s differences, gaining strength through our people and our perspectives.

**Training and support.** We set our employees up for success with training and continued support and access to resources throughout employment.

**Career advancement** We’re committed to our employees’ growth and development and we want to see you soar.

**Fun and camaraderie.** We care deeply about our members and our employees, and we want the hours you spend with us to be fun, rewarding and sometimes lighthearted. We like to work hard, play hard, have fun and be there for each other.

**Show me the money** We offer competitive pay, a personalized benefits program, and a generous defined contribution pension plan.

**Community focused. **We care about giving back to the communities we live, work and play in. We participate in many community minded activities throughout the year.

**Our commitment to Diversity, Equity and Inclusion**

Diversity, equity and inclusion is part of everything we do, and we’re on a continuous journey to ensure every employee and members feels like they #BelongAtProspera.

If you require accommodation during any part of the recruitment process, please let us know.

  • Member Service Specialist

    4 months ago

    Coquitlam, Canada Prospera Credit Union Full time

    **TEAM LOCAL is hiring** Built on nearly 80 years of service in local communities, Prospera Credit Union is a community-based, purpose-driven organization that offers a full range of financial products and services. Prospera is one of the largest credit unions in British Columbia, with approximately $9.3 billion in assets and 120,000 members. With 24...

  • Member Service Specialist

    6 months ago

    Coquitlam, Canada Prospera Credit Union Full time

    **TEAM LOCAL is hiring** Built on nearly 80 years of service in local communities, Prospera Credit Union is a community-based, purpose-driven organization that offers a full range of financial products and services. Prospera is one of the largest credit unions in British Columbia, with approximately $9.3 billion in assets and 120,000 members. With 24...

  • Member Experience Specialist

    7 months ago

    Coquitlam, Canada Prospera Credit Union Full time

    **TEAM LOCAL is hiring** Built on more than 75 years of service in local communities, Prospera Credit Union is a community-based, purpose-driven organization that offers a full range of financial products and services. Prospera is one of the largest credit unions in British Columbia, with approximately $7.5 billion in assets and 120,000 members. With 26...

  • Dental Receptionist

    7 months ago

    Coquitlam, Canada Tricities dental specialist Full time

    Dental receptionist / Treatment coordinator Tricities Dental Specialist in Coquitlam is looking for a full time dental receptionist / treatment coordinator to join our fantastic team! Monday to Thursday 730-430pm We are a multi specialty office Periodontic ,Prosthodontic and Endodontic - Verify insurance coverage and assist patients with insurance-related...

  • Member Service Representative

    2 days ago

    Coquitlam, Canada BCAA Full time

    Work at an award-winning top employer! If you are looking for an empowering and progressive place to shape your future, then you’ve landed in the right place at BCAA. With our corporate Head Office in Burnaby and locations around BC, we offer a wide variety of opportunities all across the province. Share our purpose to empower British Columbians to move...

  • Customer Service Specialist

    7 months ago

    Coquitlam, Canada Prospera Credit Union Full time

    **TEAM LOCAL is hiring** Built on more than 75 years of service in local communities, Prospera Credit Union is a community-based, purpose-driven organization that offers a full range of financial products and services. Prospera is one of the largest credit unions in British Columbia, with approximately $6.7 billion in assets and 120,000 members. With 26...

  • Customer Service Specialist

    7 months ago

    Coquitlam, Canada Natural Factors Full time

    As a leading manufacturer of nutritional supplements and other health-building products, we are dedicated to enhancing the wellbeing of our customers - through research, development and delivery of effective nutritional products. It is our mission to contribute to the lives of our customers, employees, suppliers and the communities we serve, in a cooperative...

  • Customer Service Specialist

    7 months ago

    Coquitlam, Canada Natural Factors Full time

    As a leading manufacturer of nutritional supplements and other health-building products, we are dedicated to enhancing the wellbeing of our customers - through research, development and delivery of effective nutritional products. It is our mission to contribute to the lives of our customers, employees, suppliers and the communities we serve, in a cooperative...

  • Member service representative

    3 weeks ago

    Coquitlam, Canada Fitness World Full time

    Job Summary: As a Member Service Representative with Fitness World, you are part of a fun and likeminded community dedicated to providing a health and fitness space for everyone! In this hybrid sales and service position, you: Ensure a best-in-class fitness experience for members by demonstrating the high value low-cost model Fitness World offers.Create a...

  • Assistant Manager, Member Services

    3 weeks ago

    Coquitlam, Canada Coast Capital Savings Full time

    As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community - almost $90 million since 2000 alone...

  • Customer Service Specialist

    7 months ago

    Coquitlam, Canada Prospera Credit Union Full time

    **TEAM LOCAL is hiring** Built on over 75 years as a BC credit union, Prospera Credit Union is a community-based, purpose-driven organization that offers a full range of financial products and services. Prospera is British Columbia’s fourth-largest credit union, with $9 billion in assets and 120,000 members. With 26 branches, Prospera is proud to serve...

  • Customer Service Specialist

    7 months ago

    Coquitlam, Canada Prospera Credit Union Full time

    **TEAM LOCAL is hiring** Built on over 75 years as a BC credit union, Prospera Credit Union is a community-based, purpose-driven organization that offers a full range of financial products and services. Prospera is British Columbia’s fourth-largest credit union, with $9 billion in assets and 120,000 members. With 26 branches, Prospera is proud to serve...

  • Customer Service Specialist

    7 months ago

    Port Coquitlam, Canada Kirmac Full time

    Kirmac is a family owned and operated leader in the collision repair industry. Founded in 1973, Kirmac Collision & Autoglass' team members provide excellent customer service and quality repairs and turn the unfortunate situation of having an accident into a positive, lasting impression for our customers while supporting B.C Children's hospital through Kirmac...

  • Planet Fitness

    5 hours ago

    Coquitlam, Canada Planet Fitness Full time

    Planet Fitness is looking for energetic, enthusiastic Member Service Representatives that are passionate about health & fitness to join our amazing team. We have multiple hourly Overnight Member Service Representative positions open! These include part-time and full-time opportunities with flexible work schedules. Our Member Service Representatives...

  • Customer Service Team Member

    4 weeks ago

    Coquitlam, British Columbia, Canada M2 Distribution Full time

    M2 Distribution Ltd., a leading innovator in the North American aftermarket auto parts industry, is seeking a full-time Customer Service Team Member. This role will be based in BC, Canada, with warehouses in California, USA. The ideal candidate must be skilled in basic computer applications, detail-oriented, and a team player.Job ResponsibilitiesHandle...

  • Food Service Team Member

    7 months ago

    Coquitlam, Canada Bento Sushi Full time

    **FOOD SERVICE TEAM MEMBER (SUSHI CHEF)** Join Team Bento and be a part of our group of companies which operates more than 5600 locations globally. With operations across Canada and United States, Bento brings together a dynamic team of people with diverse backgrounds, experience, and talent, to create an exceptional guest experience. **Locations and...

  • Residential Cleaning Technician

    6 months ago

    Port Coquitlam, Canada Prestige Cleaning Service Full time

    **About Us**: Embark on an exciting journey with Prestige Cleaning Service as a Residential Cleaning Specialist! Elevate your career with us, where your passion for excellence meets a rewarding opportunity. As a key member of our close-knit team, you'll be an integral part of transforming houses into havens. **Why Join Prestige Cleaning Service**: 1....

  • Customer Service Specialist

    2 months ago

    Port Coquitlam, Canada RespLabs Medical Inc. Full time

    At Resplabs Medical we offer cpap therapy products and services for sleep apnea patients helping them live a longer, healthier and happier life. If you are passionate about making a profound impact on the quality of patients’ lives, please apply, we would love to hear from you. **Customer Service Specialist** Customer Service Specialists are responsible...

  • Food Preparation Specialist

    3 weeks ago

    Coquitlam, British Columbia, Canada Triple-O's Full time

    Company OverviewTriple O's is a renowned premium quick service brand, famous for its delectable award-winning burgers, fresh cut Kennebec fries, Secret Triple "O" Sauce and premium hand scooped milkshakes.We are seeking a skilled Food Preparation Specialist to join our dynamic team in Coquitlam, Canada. As a member of our team, you will be responsible for...

  • Service Team Member

    7 months ago

    Port Coquitlam, Canada Michaels of Canada, ULC. Full time

    Store - VAN-PORT COQUITLAM, BC We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. Deliver friendly customer service, help...