Sales Associate

2 weeks ago

Edmonton, Canada Everyday People Financial Corp. Full time

**Sales Associate Overview**

Everyday People Financial Corp. (or “EP”) is a new and growing financial technology (FinTech) consumer finance company. At EP, our people come first. We offer a fun, supportive work environment and encourage authenticity at work. Our Client Support team is a highly engaged team that prides themselves on achieving best-in-class service.

**Key Responsibilities**
- Responding to client complaints and inquiries quickly and efficiently.
- Building rapport with clients.
- Collecting client information for future follow-ups.
- Upselling services and making product recommendations.
- Closing sales and achieving company quotas.
- Identifying sales opportunities.
- Staying informed about product and service information updates.
- Performs other duties as required.

**What It Takes to Succeed**
- 1 year of direct sales and customer service experience required.
- Experience working in the finance or banking industry an asset.
- High school diploma preferred.
- Excellent English speaking, reading, and writing skills are required.
- Bilingual language abilities considered an asset.
- Must be available for a rotational work schedule including weekends 8:00 am - 4:00 pm and weekdays 7:00 am - 6:00 pm.
- Clear communication and active listening.
- Ability to process information well.
- People oriented and experienced in building relationships.
- Ability to sell and promote of multitude of products and services.
- Excellent time management.
- Must be proficient in the Microsoft suite of products including Word, Excel and Outlook and possess basic computer management skills such as saving files.
- Experience with Customer Relationship Management systems (CRM) an asset.

**Benefits**:

- Dental care
- Paid time off

Day range:

- Monday to Friday
- Weekend availability

Shift:

- 8 hour shift

Ability to commute/relocate:

- Edmonton, AB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: One location

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