Science Facilitator Core Part-time

2 weeks ago

Vancouver, Canada Science World Full time

**Part-Time Contract**

**(90 hours per month)**

**Position: Science Facilitator Core Part-Time**

**Reports to: Managers, Visitor Experience**

Well known for fun and flair, Science World makes science learning approachable and captivating through interactive exhibits, live presentations, and hands-on programming. Science World is a BC-based charitable organization that engages the people of British Columbia in STEAM literacy. Our mission is to ignite wonder and empower dreams through science and nature.

Our people are our greatest asset. As part of our team, you will become part of a diverse community that acknowledges everyone’s unique talents and empowers people to do what is right for our visitors and each other. You will work in an environment where we believe in developing our employees and growing their strengths, while focusing on our values: Curious, Playful, Inclusive, Relevant and Collaborative.

**Position Description**:
Reporting to the Visitor Experience Managers, you will provide a range of services and educational programs at Science World and online to the community. As a Science Facilitator, your responsibilities include (but are not limited to), providing daily customer services, facilitating hands-on science activities and gallery interactions, delivering digital and in-person school programs, wowing audiences from stage presentations with awe-inspiring scientific demonstrations, providing animal care, and the implementation of safety and security procedures. You will assist in the smooth operation of all our visitor experiences, working as a team to ensure the building is well maintained and operational.

As a facility, Science World is generally open to the public seven days a week, with some extended evening hours in the summer months. Typical office hours are Monday to Friday 8:30am - 5:30pm, with front-facing and operational teams also working a variety of shifts including weekends, holidays, and evenings. Hours of work and other related requirements will be scheduled according to business needs, and this may include special events on evenings, weekends, and holidays.

The anticipated start date for this role is **September 5, 2023**.

**Who are we looking for?**

We are looking for someone who loves working with people and is passionate or curious about science. You are a customer service driven team player, who is excited to provide our visitors with friendly, fun, awesome, ‘wow’, memorable experiences. You look forward to interacting with visitors for the majority of your time, providing them with exciting learning opportunities. Through curiosity and playfulness, you will encourage lifelong learning. You are flexible and can understand the Visitor Experience Team’s importance in Science World’s daily operations, helping to ensure a safe, clean, and secure environment. You are comfortable working with colleagues in different departments to help meet our shared goals. You feel confident role modeling a positive, solution-focused approach in your daily tasks, and can work as as an engaged and collaborative team player. You will perform other related duties as required to fulfill any changing business needs of this role.

**Qualifications**:

- A minimum of a High School diploma, some post-secondary education (preferred)
- Background in science, interpretation, education, or customer service (preferred)
- Previous experience working in museums, customer service, or other relevant experience
- Must be an engaged, responsive, and respectful team player capable of working in a dynamic team environment
- Friendly personality, excited to meet and engage visitors of all ages
- Experience working with the public
- Proven ability to speak and perform before audiences of varying size and composition
- Interest in learning animal care procedures
- Previous experience and/or interest in working with early learners
- Strong ability to think logically, methodically, and creatively
- Experience using video teleconferencing platforms (i.e., Microsoft Teams, Zoom)
- Must be available to work **90 hours per month**, including weekends, holidays, and school breaks, and occasional evenings
- Required to work outside in all weather conditions
- Must be physically able to safely lift at least 12 kg
- Ability to communicate in other languages is considered an asset

This is a unionized position represented by CUPE 1004.

After successfully completing probation, will be eligible to join the Voluntary RRSP/TFSA Plan and receive paid time off (sick, wellness days).

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