Clac Jobs West Team Lead

2 weeks ago


Langley, Canada CLAC Full time

_Career Opportunity: _

**CLAC Jobs West Team Lead**

Formed in 1952, CLAC is a national union representing over 60,000 workers in almost every sector of the economy. Based on values of respect, dignity, and fairness, CLAC is committed to building better workplaces, better communities, and better lives. CLAC is an affiliated member of the World Organization of Workers.

**Job Summary**:
Under the direction of the CLAC Jobs Manager, the Team Lead position is responsible for the hands-on supervision of a team that delivers employment and retention services to CLAC members and CLAC signatory companies. In addition to assigning daily tasks, the position ensures that team members are proficient and customer service levels are maintained.

**Key Responsibilities**:
The essential duties and responsibilities of this position include, but are not limited to, the following:

- Collaborate with Senior Team Lead to sequence and prioritize work activities and continuous improvement efforts.
- Administer the creation and management of member profiles and database records.
- Administer inbound data files and reports from signatory companies.
- Assist in establishing standard work (best practices); teach best practices and coach team members to follow standard business practices.
- File team attendance and time-off requests.
- Participate in strategic recruitment initiatives.
- Participate in continuous improvement initiatives.
- Report operational concerns to the CLAC Jobs Manager.

**Qualifications**:

- Completion of a college or university program with a focus on human resources or business administration is preferred.

**Skills and Experience**:

- Practical knowledge, skills and experience in employment services, human resources administration and office administration.
- Hands on experience structuring, sequencing, and supervising the day-to-day work activities of team members.
- Understanding of collective agreements and union business practices.
- Implementing standard operating practices and coaching a team.
- Customer service orientated with exemplary business etiquette.
- Ability to prioritize and multi-task in a fast-paced customer-facing environment is essential.

**Reporting and Accountability**:
The position reports to the CLAC Jobs West Manager.

**To Apply**

**Application Deadline**:When position is filled

**Approximate Start Date**:Immediately

CLAC offers a competitive wage and excellent benefit package including company pension plan, as well as the opportunity to work in a dynamic, rewarding, and challenging workplace community.
- CLAC is committed to providing accommodations for people with disabilities. If you require an accommodation at any stage of the hiring process, we will work with you to meet your needs._

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Work Location: One location



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