Agent, Customer Solution Center

3 weeks ago

Quebec City, Canada Air Liquide Full time

**How will you CONTRIBUTE and GROW?**:
The purpose of this position is to provide optimized customer service to the Specialty Gases (SG)_ customers, across Canada, according to corporate requirements and specifications. The incumbent is responsible to provide technical support, understand customer needs, propose the right products, prepare quotations and sell Specialty gases to both existing and potential customers. Tracks orders proactively to make sure the product is delivered to customers in a timely manner. The Representative will be working at our offices located in Pointe-Claire.

3. Coordinates logistics: Works closely with the production and logistics teams to identify and coordinate efforts to maximize the order process from quoting to order taking to product shipment.

4. Continuous improvement: Works with his/her team as well as with cross-functional teams to continuously improve the SG work processes. Collaborates in developing tools to improve efficiency of SG activities to facilitate sales. Identifies the causes of problems, proposes and implements adapted corrective measures.

5. Quality / Safety: Actively promotes ALC safety culture and objectives. Knows and respects all procedures as indicated in ALC Quality Manual (ALMS). Makes sure the appropriate corrective and preventive measures are in place in order to answer customer complaints.

**__________**:
**Are you a MATCH?**:
**TRAINING & EXPERIENCE REQUIREMENT**
- **Diploma**:College diploma in Administration or related field**:

- **Knowledge**:Computer systems, MS-Office, bilingual, good written and oral communication skills; knowledge of industrial gases. Science and chemistry background is an asset.**:

- **2 to 5 years of experience in the gases industry or related field**:
**CRITICAL COMPETENCIES**
- **Customer-oriented and service-driven**:

- **Selling skills and product knowledge**:

- **Relationship and leadership skills**:

- **Technical abilities**:

- **Planning skills**:

- **Team player**:
**Our Differences make our Performance
**At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

  • Customer Service Agent

    2 months ago

    Quebec City, Canada Federation of African Canadian Economics Full time

    **People Manager**: No **The opportunity**: As the FACE Customer Service Agent, you act as a key point of contact for inbound client and applicant calls and inquiries, offering general advice and feedback or triaging more complex tasks/inquiries to your designated FSC partners, providing a premium client experience in every instance. Passionate about...

  • Customer Service Agent

    2 days ago

    Quebec City, Canada Federation of African Canadian Economics Full time

    **People Manager**: No **The opportunity**: As the FACE Customer Service Agent, you act as a key point of contact for inbound client and applicant calls and inquiries, offering general advice and feedback or triaging more complex tasks/inquiries to your designated FSC partners, providing a premium client experience in every instance. Passionate about...

  • Seasonal Call Center Universal Agent

    2 weeks ago

    Quebec City, Canada Carters Full time

    Seasonal Call Center Universal Agent (French Canadian Speaking Residents Only) **Serving the needs of all families with young children, **Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning,...

  • Call Center Agent

    4 days ago

    Montreal, Quebec, G4F, CA Connect6 Group Inc. Full time

    THIS IS NOT A REMOTE POSITION. Connect6 Group is looking to add to our expanding team! We are currently looking for Call Center/Telesales agents who will be working alongside our client TELUS, a leading wireless services provider, and will be responsible for conducting direct to consumer marketing through sales. Are you ready to join a top growing...

  • Agent(E) D’approvisionnement/procurement Agent

    5 days ago

    Quebec City, Canada Ungava Tulattavik Health Center Full time

    **Overview**: English version will follow Le Centre de santé Tulattavik de L’Ungava est situé à Kuujjuaq. Il dispense l’ensemble des services de santé et services sociaux dans la partie est du Nunavik. Il dessert sept communautés Inuites avec autant de CLSC, un centre pour personnes âgées et un centre hospitalier à Kuujjuaq. Il emploie environ...

  • Agent(E) D’approvisionnement/procurement Agent

    3 weeks ago

    Quebec City, Canada Ungava Tulattavik Health Center Full time

    **Overview**: English version will follow Le Centre de santé Tulattavik de L’Ungava est situé à Kuujjuaq. Il dispense l’ensemble des services de santé et services sociaux dans la partie est du Nunavik. Il dessert sept communautés Inuites avec autant de CLSC, un centre pour personnes âgées et un centre hospitalier à Kuujjuaq. Il emploie environ...

  • Agent(E) D’approvisionnement

    6 days ago

    Quebec City, Canada Ungava Tulattavik Health Center Full time

    **Overview**: English message will follow Le Centre de santé Tulattavik de L’Ungava est situé à Kuujjuaq. Il dispense l’ensemble des services de santé et services sociaux dans la partie est du Nunavik. Il dessert sept communautés Inuites avec autant de CLSC, un centre pour personnes âgées et un centre hospitalier à Kuujjuaq. Il emploie environ...

  • Agent, Customer Service

    4 weeks ago

    Boucherville, Quebec, J4A, Champlain, Canada RONA Inc. Full time

    Agent, Customer Service & Claims - Distribution Center Rona Language Français (CA) English Apply Now At RONA, over 22,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service...

  • Agent, Customer Service

    4 weeks ago

    Boucherville, Quebec, J4A, Champlain, Canada RONA Inc. Full time

    Agent, Customer Service & Claims - Distribution Center Rona Language Français (CA) English Apply Now At RONA, over 22,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service...

  • Agent(E) D’approvisionnement

    2 weeks ago

    Quebec City, Canada Ungava Tulattavik Health Center Full time

    Overview: English message will follow Le Centre de santé Tulattavik de L’Ungava est situé à Kuujjuaq. Il dispense l’ensemble des services de santé et services sociaux dans la partie est du Nunavik. Il dessert sept communautés Inuites avec autant de CLSC, un centre pour personnes âgées et un centre hospitalier à Kuujjuaq. Il emploie environ...

  • Insurance Customer Service Representative

    2 weeks ago

    King City, Ontario, Canada Dumitru Pitu - Desjardins Insurance Agent Full time

    Insurance Customer Service and Sales Representative - Desjardins Insurance Agent Team Member Location: Richmond HillType: Full Time/ Part TimePosition Overview:Successful Desjardins Insurance Agent is seeking a qualified professional to join their winning team for the role of Customer Service and Sales Representative. We seek an energetic professional...

  • Customer service agent

    1 week ago

    Quebec City, Canada EightSix Network Full time

    Job Description Expanding company. Dynamic equis. Medical domain. Valuation. Possibility of advancement. Flexible hours. Do you want to live a new work experience where respect, flexibility, team spirit reign and where the human being is at the heart of the concerns of the company? Stop looking, we are hiring team players like you at Physipro!...

  • Agent(E) de Gestion Du Personnel

    5 days ago

    Quebec City, Canada Ungava Tulattavik Health Center Full time

    **Overview**: English version will follow Le Centre de santé Tulattavik de L’Ungava est situé à Kuujjuaq. Il dispense l’ensemble des services de santé et services sociaux dans la partie est du Nunavik. Il dessert sept communautés Inuites avec autant de CLSC, un centre pour personnes âgées et un centre hospitalier à Kuujjuaq. Il emploie environ...

  • Agent(E) de Gestion Du Personnel

    2 months ago

    Quebec City, Canada Ungava Tulattavik Health Center Full time

    Overview: English message will follow Le Centre de santé Tulattavik de L’Ungava est situé à Kuujjuaq. Il dispense l’ensemble des services de santé et services sociaux dans la partie est du Nunavik. Il dessert sept communautés Inuites avec autant de CLSC, un centre pour personnes âgées et un centre hospitalier à Kuujjuaq. Il emploie environ...

  • Agent D'intervention

    4 weeks ago

    Quebec City, Canada Ungava Tulattavik Health Center Full time

    **Overview**: English version will follow Le Centre de santé Tulattavik de L’Ungava est situé à Kuujjuaq. Il dispense l’ensemble des services de santé et services sociaux dans la partie est du Nunavik. Il dessert sept communautés Inuites avec autant de CLSC, un centre pour personnes âgées et un centre hospitalier à Kuujjuaq. Il emploie environ...

  • Insurance Customer Service Representative

    4 weeks ago

    King City, Canada Dumitru Pitu - Desjardins Insurance Agent Full time

    **Insurance Customer Service Representative - Desjardins Insurance Agent Team Member**: **Commission-Based - Remote** Location: Richmond Hill Type: Full Time **Position Overview**: Successful Desjardins Insurance Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative. We seek an energetic...

  • Agent(E) de Gestion Financière/financial

    3 weeks ago

    Quebec City, Canada Ungava Tulattavik Health Center Full time

    **Overview**: English version will follow Le Centre de santé Tulattavik de L’Ungava est situé à Kuujjuaq. Il dispense l’ensemble des services de santé et services sociaux dans la partie est du Nunavik. Il dessert sept communautés Inuites avec autant de CLSC, un centre pour personnes âgées et un centre hospitalier à Kuujjuaq. Il emploie environ...

  • Customer Service Agent in disputes

    2 weeks ago

    Quebec City, Canada EightSix Network Full time

    Job Description As a customer service agent in disputes, you will answer calls from customers wishing to dispute transactions on their account. Your main mission will be to guide our clients through the dispute process, thus playing a key role in preventing fraud and protecting their financial interests.Your remunerationThe salary starts at $23.75...

  • Agent(E) D'intervention

    3 weeks ago

    Quebec City, Canada Solution-Domicile inc Full time

    **Agent d’intervention** **Est-ce qu’on est sur la même longueur d’onde si je te dis**: - **Une réalité qui te fait continuellement graviter dans des milieux différents, ça te permet de grandir plus vite, d’apprendre plus et de te sentir plus stimulé ;** - **Le travail d’équipe c’est cool et c’est nécessaire, mais c’est encore mieux...

  • Agent(E) D'intervention

    3 weeks ago

    Quebec City, Canada Solution-Domicile inc Full time

    **POUR LES RÉSIDENTS DE QUÉBEC SEULEMENT, AUCUNE CANDIDATURE INTERNATIONNALE NE SERA RETENUE. POUR LES RÉSIDENTS DE QUÉBEC SEULEMENT** **Agent d’intervention** **Est-ce qu’on est sur la même longueur d’onde si je te dis**: - **Une réalité qui te fait continuellement graviter dans des milieux différents, ça te permet de grandir plus vite,...