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Child & Youth Supervisor, Les Chater Family Ymca

1 month ago

Hamilton, Canada YMCA HamiltonBurlingtonBrantford Full time

**Child & Youth Supervisor**
Les Chater Family YMCA
356 Rymal Road East
Hamilton, ON L9B 1C2

**Starting Salary**:$34,320 - $40,000, commensurate with experience
**Position Status**:Full-Time, with benefits and a complimentary YMCA membership
**Placement**:Immediate

**Nature & Scope**:
Reporting to the General Manager, the Child & Youth Supervisor is responsible for member satisfaction in land programs for children ages 3 months to 12 years through the development, evaluation, and promotion of child/youth land programs. This role is a member of the Branch Leadership Team, which involves strategic planning for the branch on an annual basis, attendance at monthly leadership meetings, involvement on association committees, team leadership responsibilities, AVOCADO program support, training, and compliance.

**Responsibilities**:

- Responsible for the oversight, development, scheduling and delivery of child/youth programs and member engagement activities (approx. 200-300 CY members)
- Recruitment, training, and mentoring of all staff and volunteer team members for the purpose of delivering excellence in customer service through children’s programs and services
- Provide direct leadership in programs modeling/ mentoring service excellence
- Ensure program registration, reporting, waitlists for all children’s programs are closely monitored and adjusted accordingly to meet member expectations
- Implement association program curriculum, physical literacy, and train staff teams monthly as outlined in annual staff training plan
- Ensure child safety and protection protocols followed, monitored with staff trained in all programs
- Strong coaching and guidance provided to direct delivery team for service excellence and strong communication skills with parents
- Strong reporting of all programs stats to support grant reporting, branch service stats, and informing operational decisions
- Work collaboratively with Child Youth Program Group to focus on key initiatives

**Qualifications**:

- Current CPR-C and Standard First Aid
- Education in Recreation Leisure or Child Development Studies
- Excellent communication skills
- 2-3 years supervisory experience
- Must provide a current Vulnerable Sector Check Report as per the Association’s policy

**Competencies**:
**Commitment to Organization Vision and Values**
Demonstrates and promotes a personal understanding of and appreciation for Mission, Vision, Strategic outcomes and Values of the YMCA

**Planning and Organizing**
Establishes a clearly defined and effective course of action for self and others to accomplish short and long term goals

**Team Work**
Participates actively and facilitates teams for organization effectiveness

**Quality Focus**
Ensures that YMCA programs and services are superior

**Concern for Health and Safety**
Acknowledges and understands how to manage and educate others of risk and harm reduction

**Self Management**
Works independently with mínimal supervision

**Service Orientation**
Deliberately identifies and creates opportunities to enhance each and every individual’s YMCA experience

**Accessibility**:
The YMCA of Hamilton/Burlington/Brantford is committed to creating an inclusive environment that accommodates all individuals, including those with disabilities. We support the goals of the Accessibility for Ontarians with Disabilities Acts (AODA) and have established policies, procedures and practices which adhere to the accessibility standards set out in the AODA. Should you require any accommodation throughout the recruitment process please do not hesitate contacting our Human Resources Department.

The YMCA of Hamilton/Burlington/Brantford is an equal opportunity employer.

Joe Skotcher, General Manager, Les Chater Family YMCA

**We thank all applicants, however, only those considered for an interview will be contacted.**

**Job Types**: Full-time, Permanent

**Salary**: $34,320.00-$40,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Hamilton, ON: reliably commute or plan to relocate before starting work (required)

Application deadline: 2023-02-14

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