Specialist, Wireless Product

3 weeks ago

Burlington, Canada Cogeco Full time

Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.

Time Type:
Regular

Job Description:
Duties & Responsibilities:
- Manage relationships with OEM vendors, including negotiating contracts, managing orders, and ensuring timely delivery of products along with device/product launches- Develop and maintain inventory management systems to ensure adequate stock levels and minimize excess inventory- Process, monitor and track shipments to ensure timely delivery and to manage any issues that arise- Continuously evaluate and improve logistics operations identifying opportunities to optimize processes and system which would lead to reducing operational costs along with improving the customer experience- Prepare reports and presentation for management on OEM and logistics performance, highlighting areas for improvement and opportunities for growth- Ensure compliance with regulatory requirements and industry standards of all products- Develop and maintain documentation for supply chain systems including user manuals and standard operating procedures- Resolve any issues that may arise during the supply chain process, including product defects, shipping delays, etc.- Develop and maintain standard operating procedures for logistics processes to ensure consistently and efficiencies- Coordinate with the customer support teams to ensure timely and effective resolutions of customer complaints related to product or logistics- Develop and maintain relationships with key partners, vendors, and suppliers- Analyze product performance metrics and customer feedback to identify areas for improvement and align product roadmap- Collaborate with the engineering team to ensure product and developments is aligned with the product roadmap and specifications- Collaborate with sales and marketing to ensure that the customer demand is accurately forecasted and that inventory levels are optimized to meet that demand- Collaborate with finance teams to develop budgets and financial forecasts based on demand planning

Academic and Experience:
- Bachelor's degree or College Diploma in Business Administration, Logistics, Supply Chain Management, Information Systems or a related work experience- Comfortable working in a fast-paced, startup environment with the ability to adapt quickly to changing business needs and priorities- 2-4 years of experience in supply chain systems, data analysis or a related field, preferably in the Mobile industry-
- Strong project/vendor management skills, with the ability to manage multiple projects simultaneously- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external vendors/partners- Strong analytical skills, with the ability to identify trends and opportunities for improvements- Strong problem solving skills and ability to think creatively to find solutions- Must be self-motivated and a quick learner.- Bilingualism in English and French is an asset.The position requires working closely with external and internal resources across North America. Flexibility to work in a variety of settings, including 3PL facility, remote environment, and/or traditional office space depending on the needs of the business and team

Other Details:
You’ll benefit from:
- Flexibility: Yes, we think that what you do matters. At work and home.- Fun: We laugh a lot: it makes every day brighter.- Discounted services: We provide amazing services to our clients, and you’ll get them at home because you deserve them.- Rewarding Pay: Let's be honest, everybody likes to make a good salary. We offer attractive compensation packages, and they come with a great culture.- Benefits: We’ve got you covered.- Career Evolution: Join us, and we will give you the tools to achieve your career goals- Technology: Do you have a passion for technology? Excellent, we do too. Here, you will manage, influence, play, create, fix, and shape the industry.

Location:
Burlington, ON

Company:
Cogeco

At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.

By creating a culture where all our colleagues can bring their best selves to work, we’re doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a bet

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