Customer Service, Optical Associate

5 months ago


Mississauga, Canada Solis Optics Full time

Customer Service, Optical Associate

Short Description:
If you have great retail customer service experience and are looking for your next role, we'd love to hear from you. Come and join us at our XX clinic as our newest Optical Associate and help us make an impact on the lives of our patients every day.

Detailed Description:
Why You Should Join Us:
We at EyeStar put our patient's well-being first and feel honoured that people across Canada and the USA trust us with something so valuable. We put health front and centre, and our doctor-led approach has helped us rapidly grow in 15 years from 30 locations to over 350.

We could not have gotten to where we are without our most significant asset, our people, who now number more than 3,000 and serve thousands of valued patients across North America every day. We are committed to FYidoctors being more than just a place to work and strive to maintain a positive and supportive work environment where all our people can thrive and grow.

Join our team at FYidoctors and help us have a meaningful impact on people's lives while also having fun doing it

How You'll Benefit:

- Excellent wages including quarterly bonuses (for qualifying clinics)
- A comprehensive benefits package that includes outstanding optical coverage
- Rapid and continued growth, ensuring a constantly challenging and rewarding environment
- A workplace culture fosters a sense of collaboration
- Ongoing training and development opportunities to help you develop your career

Why We Need You:
Our XX clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Optical Associate.

You will play a critical role within FYidoctors and are crucial to our success by delivering world-class service to our patients. As our newest Optical Associate you'll often be the first point of contact with the public, so you must bring with you your passion for people and your drive to deliver an exceptional customer experience. With your help, we'll continue to have a positive impact on our current patients' health and well-being, as well as the patients we haven't yet met.

This position is a part-time, permanent role working up to 20 hours per week from Monday to Sunday (we can agree on the shcedulke in advance)

What Will You Be Doing?
- Educating clients about the best eyewear choices for their lifestyle, ensuring they receive the best in value and quality
- Informing patients about advances in corrective eyewear solutions as well as assisting with the selection of frames to suit your client's aesthetic and performance needs
- Interpreting optical prescriptions as written by an optometrist
- Billing the patient, their medical service provider and other third parties
- Managing appointment bookings, prescription printouts and billing and payments
- Warmly greeting patients as they enter our clinic
- Upholding excellent customer service standards using your charisma and problem-solving skills

What Do You Bring?
- Previous experience in a customer-facing, preferably retail environment.
- Previous optical experience is considered an asset
- Passionate about customer service
- A high level of comfort using technology and computers
- A great communicator who can provide exceptional patient care
- Able to multi-task in a fast-paced environment

We appreciate your interest in FYidoctors and hope it didn't take too much time to apply. So, leave the rest to us. An actual human will review your qualifications and let you know if there's interest in moving forward. If there is, we'll follow up with more information. If there may not be a fit at this time, you'll receive a message that we hope isn't too impersonal. Please don't feel discouraged. We will have other opportunities


  • Optical Associate

    1 month ago


    Mississauga, Canada Toric Optometry & Optical Full time

    Toric Optometry & Optical is hiring a Part-Time Optical Associate to join our growing eyecare team at our new location in Mississauga, ON. Our clinic focuses on both routine eye care services and specialized services such as myopia control, dry eye therapy, and specialty contact lenses. We are looking for someone who is enthusiastic, outgoing, and enjoys...


  • Mississauga, Canada Shora Optical Full time

    **About Shora Optical**: Shora Optical is an optical chain with currently two locations Mississauga, ON. We pride ourselves on exceptional service by educating our patients every step of the way and build lasting connections. **Overview**: We are seeking a highly motivated and customer-oriented Retail Sales Associate to join our team. As a Retail Sales...


  • Mississauga, Canada Toric Optometry & Optical Full time

    Toric Optometry & Optical is hiring a part-time Sales Associate to join our growing eyecare team at our new location in Mississauga, ON. Our clinic focuses on both routine eye care services and specialized services such as myopia control, dry eye therapy, and specialty contact lenses. We are looking for someone who is enthusiastic, outgoing, and enjoys...


  • Mississauga, Canada Toric Optometry & Optical Full time

    Toric Optometry & Optical is hiring a part-time Sales Associate to join our growing eyecare team at our new location in Mississauga, ON. Our clinic focuses on both routine eye care services and specialized services such as myopia control, dry eye therapy, and specialty contact lenses. We are looking for someone who is enthusiastic, outgoing, and enjoys...


  • Mississauga, Canada Akal Optical Full time

    Akal Optical is looking for a Student optician/ Retail Sales Associate with experience in optical Field for our stores Located in Mississauga. We at Akal Optical is committed and providing quality service to our Customers from last 25 Years with over 20 locations in and around GTA.Our Team is built of highly Skilled Professionals with excellence in customer...

  • Sales Associate

    2 months ago


    Mississauga, Canada Laurier Optical Full time

    We are looking for customer service champions for our Mississauga location. The role of Sales Associate is focused on helping our customers with their vision care needs. All of our locations offer on-site eye exams and a wide selection of eyewear. Training will be provided. Previous vision care experience is not required but is preferred. Duties...


  • Mississauga, Canada Advanced RPO for Hoya Canada Manual Full time

    **Job description** **Join The Hoya Vision Care Canada Team!** For over 60 years, HOYA Vision Care has been a passionate leader in optical technology innovation. As a manufacturer of high quality, high performing eyeglass lenses, we continuously aim to bring the best possible vision care solutions to eye care professionals. We are currently hiring an...


  • Mississauga, Canada Advanced RPO for Hoya Canada Manual Full time

    **Join The Hoya Vision Care Canada Team!** For over 60 years, HOYA Vision Care has been a passionate leader in optical technology innovation. As a manufacturer of high quality, high performing eyeglass lenses, we continuously aim to bring the best possible vision care solutions to eye care professionals. We are currently hiring an Optical **Manufacturing...


  • Mississauga, Canada Nikon Optical Canada Full time

    You will work with our great team at Nikon! Reporting to the Edging Supervisor, the Edging Technician works in Nikon’s Optical Lab and cuts lenses to fit the frame of the glasses using the edging equipment. They will also mount the lenses and assess for quality. **Tasks and Responsibilities** - Perform lens marking and verification; - Perform edging and...


  • Mississauga, Ontario, Canada Randstad Canada Full time

    About the RoleWe are seeking a highly skilled Bilingual Customer Care Specialist to join our team at Randstad Canada. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers in their native language, ensuring that their needs are met and exceeded.Key ResponsibilitiesHandle incoming customer...


  • Mississauga, Ontario, Canada Westpoint Optical Full time

    About Us: Westpoint Optical is a leading organization in the optical industry, dedicated to providing exceptional services and products to our customers.


  • Mississauga, Ontario, Canada EssilorLuxottica Group Full time

    As a Sales Associate at EssilorLuxottica Group, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key responsibilities include:Sales and Customer Service: Consistently meet or exceed sales targets, provide product demonstrations, and offer personalized recommendations to...

  • Student Optician

    2 months ago


    Mississauga, Canada Westpoint Optical Full time

    **Job Overview** **Duties**: - Assist patients in selecting eyewear that meets their prescription and style preferences - Assist the optician in taking accurate measurements for eyeglasses and contact lenses - Assist the optician in adjust and repair eyewear as needed - Educate patients on proper eyewear care and usage - Maintain inventory of eyeglass...


  • Mississauga, Canada Churchill Optical Full time

    Churchill Optical (Mississauga) is a busy optical store with on-site eye exam clinic that is known for providing exceptional customer service to our clients. We are looking for a customer service oriented individual to join our team for a part-time position as an Optometric Assistant/Receptionist. **Availability from 12:30pm to 6:30pm on Tuesdays,...


  • Mississauga, Ontario, Canada Westpoint Optical Full time

    The Chief Operating Officer (COO) is a strategic role at Westpoint Optical, responsible for overseeing the day-to-day activities and operations of the organization. This position plays a crucial part in driving business growth, improving efficiency, and enhancing customer satisfaction.Company OverviewWestpoint Optical is a leading provider of optical...


  • Mississauga, ON, Canada Rockwood Opticals Full time

    Job OverviewWe are seeking a skilled Optical Technician to join our team at Rockwood Opticals. The ideal candidate will have a passion for the optical industry and possess strong technical skills to support our optical services.Key ResponsibilitiesAssist healthcare professionals in providing top-notch optical servicesMaintain accurate prescription records...


  • Mississauga, Canada Walmart Canada Full time

    **Position Summary... **:The Regional Manager, Optical Operations oversees operations of the optical sites within the region. They develop, maintain and improve store operating procedures to meet current and future strategic business needs. The focus of this position is to provide strategic & operational direction to the professional services district...


  • Mississauga, Canada Toric Optometry & Optical Full time

    Toric Optometry & Optical is hiring a Part-Time Optometric Assistant to join our growing eyecare team at our new location in Mississauga, ON. Our clinic focuses on both routine eye care services and specialized services such as myopia control, dry eye therapy, and specialty contact lenses. We are looking for someone who is enthusiastic, outgoing, and enjoys...


  • Mississauga, Canada Toric Optometry & Optical Full time

    Toric Optometry & Optical is hiring a Part-Time Optometric Assistant to join our growing eyecare team at our new location in Mississauga, ON. Our clinic focuses on both routine eye care services and specialized services such as myopia control, dry eye therapy, and specialty contact lenses. We are looking for someone who is enthusiastic, outgoing, and enjoys...


  • Mississauga, Ontario, Canada Westpoint Optical Full time

    Job DescriptionWe are seeking an exceptional Chief Operating Officer at Westpoint Optical to drive business growth, optimize operations, and lead our team to success.Key Responsibilities:Alleviate departmental resources to implement organizational initiatives and programsAffirm and organize the creation of major departments and associated senior staff...