Global Vision and Optics Customer Support Specialist

2 days ago


Mississauga, Ontario, Canada Randstad Full time

We are seeking a talented Bilingual Customer Care Specialist to join our team at Randstad. In this role, you will be responsible for providing top-notch customer service to clients in the field of vision and optics.

About Us

Randstad is a leading global staffing agency with a presence worldwide. Our company has been revolutionizing the world of work for over 75 years, standing out for its high reputation in the industry and commitment to innovation.

Job Summary

We offer a permanent job opportunity in Mississauga with a competitive salary of approximately $50,000 - $60,000 per year. As a Bilingual Customer Care Specialist, you will be working directly with clients, providing support and answering their questions regarding vision and optics products.

Key Responsibilities:
  • Provide exceptional customer service via telephone to clients in the field of vision and optics
  • Work closely with clients to understand their needs and provide solutions
  • Analyze and resolve client inquiries in a timely and professional manner
Requirements

To succeed in this role, you will need:

  • Excellent communication skills in English (written and verbal)
  • 1+ year of experience in telephone customer service
  • A strong passion for delivering exceptional customer experiences
What We Offer

As a valued member of our team, you can expect:

  • A competitive salary range of $50,000 - $60,000 per year
  • A dynamic and supportive work environment
  • Ongoing training and development opportunities


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