Plant Shop Associate
6 months ago
**Plant Shop Associate - Part Time**
Compensation: $20 / Hour + 4% vacation pay
Hours: 5-10 hours/ week
Experience required: 1+ years (Customer service)
Location: 4439 W 10th Ave. (Point Grey Village) OR 1529 W 4th Ave. (Kitsilano)
Start date: ASAP
**About Frondly**
Frondly is a new kind of plant company. We sell indoor plants in-person and online and our mission is to radically improve the experience of shopping for plants and make taking care of them easy and joyful.
We’re looking for our next employee to join our small team and help us work towards achieving this goal. Although plants are what we sell, we consider ourselves to be a creative home decor brand, and an innovative logistics and customer service company.
**About the role**
We’re looking for a confident, friendly, and customer-oriented plant aficionado to help match our customers with the right plants for their lifestyle and their home.
We pride ourselves on our excellent service and work with customers 1-on-1 in our shop to help guide them to the right choice. We believe that a sale is the natural culmination of understanding a customer's lifestyle and potential challenges, and educating them on how each product can meet their needs.
**What’s in it for you**
- 1-2 days of work per week. Shifts typically range from 3-5 hours.
- A relaxed, friendly and professional work environment
- The training and support you need to do your job well and with confidence
- A chance to learn and grow with a young, ambitious company and team
- An employee discount to fill your home with beautiful plants and modern pots
**Here’s what you’ll do**
- Greet customers in the store in a friendly and welcoming manner
- Learn about our customer’s needs and their home’s environment and use your knowledge of plants to help guide them to the right one for them
- Acknowledge and resolve customer issues with support from the team
- Communicate in a timely and professional manner with your team members
- Occasionally support the team with other tasks including pricing and plant maintenance
**About you**
- You are very confident speaking about a variety of houseplants
- You love to help and are comfortable talking with a wide range of people
- You are eager to learn and grow
- You can keep a cool head under pressure
- You can work and make decisions independently
**Requirements**:
- 1-2 years experience in customer service.
- Some experience in a garden center or plant shop would be an asset but extensive personal experience or interest in houseplants would be sufficient.
- Excellent communication skills.
- Can lift packages up to 40 pounds.
Our commitments to you as an applicant:
- We want to get to know more about you, understand why you want this job, and if you’d be a good fit for the team. This is as much for you as it is for us. We know a job is first and foremost about making money, but we also want you to feel motivated, satisfied and happy at the end of each work day.
- The cover letter does not have to be overly formal. You need only include a few lines introducing yourself, as well as a brief overview of why you want this role and what you hope to gain from it.
- You don’t have to but if you want to address your cover letter to someone, it can be to Chad Camacho, or Frondly Plants.
If this posting is still up, we are still accepting new applicants.
We are an equal opportunity employer. If you’re a human and you think you’re right for this role, please apply.
**Job Type**: Part-time
**Salary**: $20.00 per hour
Expected hours: 5 - 10 per week
**Benefits**:
- Casual dress
- Flexible schedule
- Paid time off
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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