Clerk, Patient Access

**Job Summary**:
Responsible for the accurate and efficient scheduling, admitting and registering patients across the hospital while demonstrating patient focused care. As often the first point of contact for patients, this role will provide customer services including the role of cashier and switchboard operator for internal and external customers.

**Qualifications and Experience**:
Office Administration diploma.
Completion of medical terminology course required.
Previous hospital administrative experience an asset.
Experience using Microsoft Office programs is required

Skills and Abilities

Excellent computer skills in MS Office word processing and spreadsheet programs.
Clerical skills with typing and keyboarding skills (minimum 50 wpm).
Proven proficiency in registration system software.
Proven ability to cope with emergency situations.
Demonstrate excellence in communication, customer service focus, teamwork/collaboration, analysis/problem assessment, individual leadership and safety awareness.
Superior interpersonal and problem-solving skills.
Demonstrated appreciation and respect for protocol, professionalism, confidentiality and attention to detail.
Excellent organizational skills and an ability to prioritize the workload and multi-task.
Ability to work efficiently independently and in a teamwork environment.
It is the responsibility of all employees to work in a safe manner and promote health and safety in the workplace.
Models behaviour that is aligned with the values of Stevenson Memorial Hospital.

**Hours of Work**: In order to provide the necessary patient care, our operations run 24/7. There is the expectation that you are available to work weekdays, weekends and all shifts (days, nights).

**Other**: All job offers will require compliance with our COVID-19 Vaccination Policy for proof of full vaccination (two doses) unless provided with a medical exemption or an accommodation under the Ontario Human Rights Code.

As part of our mandatory screening process, the Hospital will require professional references, verification of academic training and professional accreditation along with a current vulnerable sector screening check.

Stevenson is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for disability during any stage of the recruitment process, please notify Human Resources at (705) 435-3377 ext 3354.

**Job Type**: Part-time