Receptionist/administrator

**Job Overview**

**Duties**
- Greet patients, clients and visitors warmly, ensuring a positive first impression.
- Answer and direct phone calls with excellent phone etiquette, addressing inquiries and providing information as needed.
- Become proficient with our patient management software, Janeapp, to schedule and bill patients/clients and enter documents as needed into patient files (training provided)
- Manage front desk operations, including scheduling appointments, patient/client payments and maintaining an organized reception area.
- Light cleaning duties required to maintain an organized and hygienic front entry and waiting room area
- Perform clerical duties such as filing, scanning, data entry, and document preparation to support office functions.
- Proofread documents for accuracy and clarity before distribution or filing or scanning.
- Maintain patient records in a health care office setting, ensuring confidentiality and compliance with regulations.
- Collaborate with team members to ensure efficient workflow and communication within the office.

**Qualifications**
- Proven experience as a receptionist or in a similar administrative role is preferred.
- Strong organizational skills with the ability to manage multiple tasks effectively.
- Proficient in computer skills and willing to learn a new patient management software
- Familiarity with health team/medical office procedures is a plus but not mandatory.
- Strong interpersonal skills with a focus on customer service excellence.
- Ability to work independently while also being an effective team player.

**Job Type**: Part-time

Pay: $20.00 per hour

Expected hours: 30 per week

**Benefits**:

- Casual dress
- Company events
- Flexible schedule
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

Work Location: In person

Application deadline: 2024-12-13
Expected start date: 2025-01-13