Service Tower Operator

1 month ago


Toronto, Canada Gyro Auto Group- Mazda Full time

**Gyro Mazda** is currently looking for a T**ower Operator** to join our team in Leaside. The Tower Operator will be responsible for contributing to the operational effectiveness of the service department and to positive CSI results by maximizing shop productivity and by ensuring that all vehicles advance through the shop in a timely and efficient manner. This alone will be part of what contributes to an overall experience that exceeds customer’s expectations.

Gyro has been in the heart of Leaside for over 40 years and is a family-owned and operated business, for this reason we are able to offer our customers a personalized experience that is all about communication and building trust.

Our team members at Gyro are fortunate to share a unique environment, with a dedicated, highly skilled workforce that has a proven foundation built on three virtues: Humble, Hungry and People Intelligence.

**Duties**:

- Efficiently allocate shop work to technician
- Accurately produce completed work orders from customers
- Writeup of new and pre-owned vehicles for repairs utilizing rapid recon
- Prepare and reconcile warranty claims/invoices
- Accurately Final Close New/Pre-owned and Customer pay work orders daily
- Attend all weekly shop meetings
- Assist with any other duties required

**What We Look For**:

- CDK knowledge and training is considered an asset.
- Familiarity with automotive terminology and manufacturer warranties and procedures is preferred.
- Excellent organization and multi-tasking expertise.
- Detail oriented with good analytical aptitude.
- Solid time management and decision making capabilities.
- Effective listening and communication skills.
- Computer literate.

**What We Offer**:

- A very competitive Compensation plan and health and dental insurance.
- An incredible opportunity for advancement within the organization.
- A leadership team that trains and mentors its staff to ensure success for new team members.
- A fun place to work

**Salary**: From $40,000.00 per year

**Benefits**:

- Dental care
- Life insurance
- Vision care

Schedule:

- 10 hour shift

Supplemental pay types:

- Bonus pay

**Experience**:

- Tower Operator: 1 year (required)
- Dealership: 2 years (required)
- customer service: 2 years (required)
- service advisor: 3 years (required)



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