Retail Sales and Service Associate

3 months ago

Duncan, Canada Cap-it Duncan Full time

Job Title: Retail Sales and Service Associate

Location: Cap-it Duncan, BC

Type: Full-Time

**Salary**: $22-30/h, Based upon applicable experience

**About Us**:
Cap-it Duncan is a locally owned business committed to providing top-quality truck and vehicle accessories and outdoor products. We pride ourselves on delivering exceptional customer service and expert advice to help our clients to enhance their vehicles and outdoor experiences. As we continue to grow, we are looking for a dedicated Automotive Accessory Sales Specialist to join our passionate team.

**Job Overview**:
The Retail Sales and Service Associate will be an integral part of our team, responsible for offering expert advice, selling a variety of automotive and outdoor accessories, and providing installation support. You will work directly with customers to understand their needs, recommend suitable products, and assist in the installation of accessories. This role requires a combination of sales skills, technical knowledge, and a passion for vehicles and outdoor gear.

**Key Responsibilities**:

- **Product Knowledge**:Stay updated on the latest truck and vehicle accessories, outdoor gear, and industry trends to offer the best solutions for customers.
- **Research & Problem Solving**:Conduct research to source products from company suppliers and find the best options to meet customer needs while maintaining company goals.
- **Sales & Quoting**: Use Eagle Software to create accurate quotes, check pricing, order and receive inventory. Ensure a seamless sales process from initial inquiry to final purchase.
- **Service**: Schedule installations and liaise with shop staff. Ensure customer satisfaction and resolve customer complaints.
- **Inventory Management**: Receive and input inventory into the system, maintaining an organized stock to ensure products are readily available for customers.
- **Installation Support**:Assist installer as required, using mechanical aptitude and technical knowledge to ensure proper setup and customer satisfaction.
- **Team Collaboration**: Work closely with team members to create a positive and efficient work environment. Take on projects without explicit instruction and contribute to a friendly, team-oriented atmosphere.
- **Administrative Duties**: Handle POS system operations, process transactions, and manage client quotes and orders. Maintain a professional demeanor and positive attitude while working under pressure.

**Qualifications**:

- **Experience**: At least 2 years of sales and customer service experience in automotive parts and accessories, with a strong understanding of vehicle modification. Familiarity with off-road, overlanding, and camping accessories is a plus. A high school diploma or higher is required.
- **Technical Skills**: Mechanical ability or technical aptitude preferred. Strong attention to detail. Quick learner with strong work ethic and drive to succeed.
- **Customer Focus**: Excellent verbal and written communication skills, coupled with a friendly demeanor. Strong organizational and time management abilities, along with a genuine interest in automotive products. Ability to listen to customer needs and provide tailored solutions.
- **Problem-Solving**:Strong problem-solving skills, including the ability to develop custom solutions and think through installation processes. Requires analytical skills and ability to work well under pressure.
- **Computer Proficiency**: Solid computer knowledge, with the ability to check multiple supplier sites for the best prices, product features, and order dates. Proficiency with MS Office and experience with Eagle Software or similar systems is beneficial.
- **Flexibility**: Willingness to work some weekend days. The shop is open 6 days per week so shifts may be Monday - Saturday.
- **Location**: Reside in the Cowichan Valley area or be able to reliably commute.
- **Additional Skills**: A can-do attitude, self-motivated work ethic, and a willingness to learn. Ability to work independently and carry out assigned tasks with mínimal supervision. Punctuality and reliability are essential. A criminal record check is required.

**Benefits**:

- **Employee Discount**:Enjoy discounts on products for personal use.
- **Health Benefits**:Comprehensive coverage including healthcare, dental, prescriptions, life insurance and a discretionary health spending account.
- **Employee Assistance Program**:Mental health support, counseling, and wellness resources.
- **Career Growth**: Opportunities for advancement.
- **Flexible Scheduling**:Options for flexible work weeks and potential 3-day weekends when able.
- **Health and Safety**:A strong commitment to workplace health and safety.

**How to Apply**:
Cap-it Duncan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job duties may be revised by management at any time as business conditions evolve and change.

Pay: $22.00-$30.00 per hour

Ex

  • Retail Sales Associate

    3 days ago

    Duncan, Canada Staples Full time

    ob details Job type Full-time **Benefits**: Pulled from the full job description Dental careFull Job Description **Who we are** As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We...

  • Retail Sales Associate

    3 weeks ago

    Duncan, Canada Dollarama L.P. Full time

    Company Overview: At Dollarama L.P., we are committed to delivering exceptional value and a highly visible, hands-on approach to our customers. We foster a stimulating and diverse working environment that encourages growth and development within the company.">Salary: The estimated hourly wage for this position is $17.40 per hour, providing a competitive...

  • Retail Sales Associate

    1 day ago

    Duncan, Canada Shaw Communications Full time

    A little about us What we do at Shaw matters - in a world where being connected has never been more critical, we bring the best wireline and wireless technology and solutions together to create exceptional customer experiences. Every day we help millions of Canadians live their best-connected lives through the strength, capacity and combined power of our...

  • Retail Sales Associate

    1 day ago

    Duncan, Canada Shaw Communications Full time

    A little about us What we do at Shaw matters - in a world where being connected has never been more critical, we bring the best wireline and wireless technology and solutions together to create exceptional customer experiences. Every day we help millions of Canadians live their best-connected lives through the strength, capacity and combined power of our...

  • Sales Associate

    16 hours ago

    Duncan, Canada Sleep Country Full time

    Company Description At Sleep Country Canada we are passionate about all things sleep. We are a proud Canadian brand and sleep destination for all **and are excited to expand our partnership with Walmart Canada with the launch of “Sleep Country Express” and “Dormez-vous Express” stores inside the Walmart Canada Spaces! **We want to help transform...

  • Retail Sales Associate

    4 weeks ago

    Duncan, Canada Mobil Mart Full time

    About Mobil MartMobil Mart is a retail business committed to providing excellent customer service and products.Job SummaryWe are seeking a Retail Sales Associate to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, operating the cash register, processing payments, and maintaining a...

  • Sales Associate

    7 months ago

    Duncan, Canada Pots and Paraphernalia Full time

    Overview: **Duties**: - Greet customers and assist them in finding the right products - Provide product information and answer any questions or concerns - Operate the point-of-sale (POS) system to process transactions accurately - Assist with inventory management, including restocking shelves and organizing merchandise, receiving and pricing...

  • Retail Sales Associate

    15 hours ago

    Duncan, Canada Shaw Communications Full time

    A little about us What we do at Shaw matters - in a world where being connected has never been more critical, we bring the best wireline and wireless technology and solutions together to create exceptional customer experiences. Every day we help millions of Canadians live their best-connected lives through the strength, capacity and combined power of our...

  • Retail Store Sales Associate

    7 months ago

    Duncan, Canada PPG Industries Full time

    **Bétonel/Dulux is hiring a Retail Store Sales Specialist with an Opportunity to Build Your Career** **Typical store hours between Monday - Friday 8:00am to 5:00pm, Saturday 9:00am - 5:00pm and 10:00am - 4:00pm on Sunday (business hours vary by location) **Bétonel/Dulux** is hiring immediately for the position of part-time **Retail Store Sales...

  • Sales Associate

    2 months ago

    Duncan, Canada Ultimac Technologies Inc Full time

    **About us** Ultimac Technologies Inc is an owner-operated small business in Duncan, BC V9L 5C7. We are social, fun and inclusive. Our work environment includes: - Casual work attire - Company perks - On-the-job training - Relaxed atmosphere This position encompasses both the roles of Sales Associate, and Repair Technician. The **primary role is that of...

  • Customer Service Retail Associate

    7 months ago

    Duncan, Canada The Home Depot Canada Full time

    **Customer Service Retail Associate - Part Time** Our Associates provide fast, friendly service to a diverse customer base by actively seeking out customers to assess their needs and provide assistance. Associates will greet and engage customers, advise, and recommend appropriate products, process transactions, and create a positive shopping experience for...

  • Sales Associate

    3 days ago

    Duncan, Canada 7-Eleven, Inc. Full time

    Overview: - The person who greets and helps customers in a local 7-Eleven is the most important person in the 7-Eleven corporation. Bar none. You are the face of our company. You are 7-Eleven to our customer. We rely on you to provide outstanding service; maintain a clean, customer-friendly environment; stock and merchandise products; and, naturally,...

  • Sales Associate

    7 months ago

    Duncan, Canada 7-Eleven, Inc. Full time

    Overview: The person who greets and helps customers in a local 7-Eleven is the most important person in the 7-Eleven corporation. Bar none. You are the face of our company. You are 7-Eleven to our customer. We rely on you to provide outstanding service; maintain a clean, customer-friendly environment; stock and merchandise products; and, naturally, operate...

  • Store Associate

    3 weeks ago

    Duncan, British Columbia, Canada Dollarama L.P. Full time $17

    OverviewDollarama L.P. is a highly visible Canadian business seeking a skilled Store Associate to join its dynamic team. As a part of our successful retail operation, this role involves performing general operations and merchandising duties in a professional manner.Salary InformationThe estimated salary for this position is $40 per hour, with flexible...

  • Sales Associate

    6 months ago

    Duncan, Canada Aaron's Family of Companies Full time

    We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job - it is a...

  • Sales Associate

    6 months ago

    Duncan, Canada Sleep Country Full time

    **Company Description** At Sleep Country Canada/Dormez-vous? (SCC/DV), we are inspired every day through our purpose to transform lives by awakening Canadians to the power of sleep and our vision to champion sleep as the key to healthier and happier lives, helping everyone achieve better tomorrows through better tonight’s. Guided by our values - We...

  • Retail Sales Associate

    3 weeks ago

    Duncan, British Columbia, Canada Dollarama L.P. Full time $17

    About UsDollarama L.P. is a highly successful and growing Canadian company that operates with a highly visible, hands-on approach.We are seeking a skilled Store Associate to join our dynamic team and contribute to the growth of our business.Job Description:The Store Associate performs various duties required to successfully run a store, including operating...

  • Retail Sales Associate

    3 weeks ago

    Duncan, Canada M&M Food Market Full time

    **POSITION: MEAL ADVISOR**M&M Food Market. Helping you make real food for real life.** M&M Food Market is a food retailer unlike any other; we don’t just sell products; we offer meal solutions and a unique shopping experience that helps to make customer’s everyday lives a little easier. We’ve been helping customers make delicious meals and entertain...

  • Retail Sales Associate

    3 months ago

    Duncan, Canada M&M Food Market Full time

    **POSITION: MEAL ADVISOR**M&M Food Market. Helping you make real food for real life.** M&M Food Market is a food retailer unlike any other; we don’t just sell products; we offer meal solutions and a unique shopping experience that helps to make customer’s everyday lives a little easier. We’ve been helping customers make delicious meals and entertain...

  • Retail Sales Associate

    7 months ago

    Duncan, Canada M&M Food Market Full time

    **POSITION: MEAL ADVISOR**M&M Food Market. Helping you make real food for real life.** M&M Food Market is a food retailer unlike any other; we don’t just sell products; we offer meal solutions and a unique shopping experience that helps to make customer’s everyday lives a little easier. We’ve been helping customers make delicious meals and entertain...