Inbound Sales Representative

4 weeks ago

Bolton, Canada WORLDPAC Canada Full time

**WORLDPAC Canada is seeking a Full-Time Inbound Sales Representative
- Bolton, ON**

WORLDPAC, a subsidiary of Advance Auto Parts, imports and distributes original equipment and quality replacement automotive parts to select specialty import and domestic service centers.

**What we have to offer**:

- Career Advancement - internal promotions
- Competitive benefits package after 90 days of employment - health/dental, life insurance, AD&D, short/long term disability, etc
- Company RRSP program
- Employee Stock Option Purchase Plan
- Teammate discount on auto parts
- Vacation and Sick time off plans
- Safety Boot allowance
- Robust on-line training programs
- Provide a safe and healthy work environment
- Offer a charitable giving program

**About the Position**:
The Sales Representative - Inbound is responsible to provide outstanding customer service to WORLDPAC core customer base and assist the outbound sales team with achieving growth objectives.
- Assists outbound sales department by providing outstanding customer service;
- Periodically covers the desk of absent or unavailable outbound sales teammates;
- Secures and places orders for processing;
- Handles a high volume of inbound sales calls;
- Prepares order quotes and processing;
- Calls prospective customers to explain service or product offered;
- Achieves assigned performance goals and objectives set by management.

**What you bring to the team**:

- Have 1-3 years of relevant experience in automotive parts customer service and sales;
- Telemarketing and Customer Service experience;
- Proficient in data entry, including speed and accuracy;
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals;
- Proficiency in the use of technology tools used to manage and develop new and existing customers, including but not limited to computer hardware and software, on-line resources, intranet and telephone systems;
- Willingness to continue to evolve and develop personal skills to meet the changing environment;
- You are a self-starter and a team player: solid interpersonal, analytical, and collaborative skills;
- You are reliable -Excellent attendance record;
- Bilingual skills preferred.

**California Residents click below for Privacy Notice**:

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