Crew Leader

7 months ago

Fort Saskatchewan, Canada Railserve Full time

**I. SUMMARY**

This position is responsible for overseeing everyday activities conducted by your team, and ensuring you have the manpower available to perform the tasks. You will be responsible for determining the priorities of work to be done, this could be influenced by the customers needs combined with your initiative. When performing tasks it is crucial to follow the procedures in place so best practices can be disseminated throughout your team. Acting as a conduit between the Assistant Site Leader, the Site Leader and your crew you will need to be flexible with your time and willing to provide constructive ways to find solutions to reoccurring and new issues.

**II. ESSENTIAL DUTIES AND RESPONSIBILITIES**
- Work with the Panel Technician and Rail Technical advisor to delegate work flow and prioritize tasks throughout the shift.
- Ensure equipment and housekeeping checklists are being completed properly and on time
- Facilitate Turn Over meetings and drive the emphasis on safety over production in these meetings
- Providing quality hazard recognition and encouraging your crew to do the same
- Audit and work alongside crew members so you can provide constructive feedback during quarterly reviews to those on your team
- Support all activities sponsored by Railserve and the Customer which may include team building events outside of work
- Flexibility in scheduling.
- Support the area Training Coordinator in developing your crew’s training
- Track who has opportunities to learn new areas
- Motivate those on your crew to
- Be willing to participate in training for yourself that focuses on leadership and other management principles in the future.
- assure uninterrupted Site Logistics facility operations
- avoid unplanned events
- Actively participate in the Site Logistics EH&S programs, including peer to peer auditing, Safe Work Permitting, and Isolation of energy.
- Utilize established tools, processes, and procedures.
- Assist in the review and update process of these procedures
- Comply with the department’s Operating Discipline Management System (ODMS)
- Must wear personal protective equipment including a respirator and/or other PPE that covers the face
- Be flexible with your expectations as the role will evolve and adapt to changing circumstances

**III. QUALIFICATIONS**

The qualifications listed below represent the credentials necessary to perform the essential duties of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**A. Education and/or Experience**
- High School diploma (or equivalent) preferred
- 6+ months experience required

**B. Knowledge/Skills/Abilities**
- Remain neutral to speculations made by crews and limit the amount of time spent discussing these issues unless it will lead to a solution or an understanding
- Promote a healthy working relationship that doesn’t only set your own crew up for success but instead ensures success for all crews
- Ensure we are able to meet customer expectations, this could mean tracking max loads and heels
- Have a knowledge of both the customer’s and Railserve’ s global tools
- GVP, My learning, Observation and Interaction audits
- Remain calm and natural in tense situations that involve both mechanical and people issues.
- Superior communication skills; Must be comfortable engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong active listening skills.
- Ability to assess multiple tasks and develop a plan to complete them in a timely manner.
- Must have the ability to work well with others as part of a team.

**C. Language Skills**

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

**E. Reasoning Ability**

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret instructions in written, oral, diagram, or schedule form.

**F. Physical Demands**

While performing the duties of this job, the employee is frequently required to stand and walk. The employee is occasionally required to sit; reach with hands and arms; climb stairs and/or ladders quickly; balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must occasionally lift and/or move heavy weights (over 50 pounds). Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

**E. Work Environment**

The work environment characteristics described here are representative of those an emp

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