Receptionist
3 weeks ago
**Position Hours: Monday to Friday, 9:00am to 5:00pm**
**Duties and Responsibilities**
- Answer, screen and route incoming calls promptly and courteously
- Book appointments with appropriate medical professional
- Greet, check-in and direct patients in an efficient and welcoming manner
- Verify and update patient demographics on ACCURO EMR
- Schedule and process new patients according to office protocol
- Identify patients with acute care needs and notify medical staff as appropriate
- Resolve areas of conflict effectively and professionally
- Monitor provider schedules and notify lead receptionist as required
- Confirm appointment and verify health cards and version codes
- Receive and process payments from patients by debit, cash, cheque or Visa
- Maintain an organized, clean and efficient work area
- Maintain sufficient copies for front desk reception forms
- Redirect patients as necessary to other on-call Summerville Family Health Team clinic location as appropriate
- Ensure that phone lines are closed with the correct message at the end of each day
- Unlock/Lock doors as well as arm/disarm the alarm system
- Additional duties as required
**Qualifications and Educational Requirements**
- Knowledge and experience using ACCURO
- One year of relevant experience in a health care environment
- Basic knowledge of Microsoft Office
- Ability to work effectively and demonstrate composure in a fast paced and changing environment Excellent English written and verbal communication skills a MUST
**, Permanent**
**Salary**: $17.50 per hour
**Benefits**:
- Dental Care
- Extended Health Care
- Vision Care
**Job Types**: Full-time, Permanent
**Salary**: $17.50 per hour
**Job Types**: Full-time, Permanent
**Salary**: From $17.50 per hour
**Benefits**:
- Dental care
- Extended health care
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Work Location: One location
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