Manager - Asset Servicing, Income Processing

2 months ago

Toronto, Canada Scotiabank Full time

Requisition ID: 206190

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**Purpose**:
Assisting and supporting the Asset Servicing Claims team on globally held assets, ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures.

**Is this role right for you? In this role, you will**:

- Drives and enhance a customer focused culture throughout the team to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
- Ensure operational efficiency of the Income Processing is maintained at a high level in accordance with approved policy and procedures by; organizing, prioritizing, and supervising workflows, and deploying staff accordingly, monitoring work in progress, providing direction / follow up as required; checking/authorizing various components of income transactions as assigned; monitoring outstanding payments due from depositories/issuers/financial institutions.
- Assisting in the implementation of new processes/ systems as required; identifying challenges and pursuing opportunities to improve processing efficiency; solving problems of an unusual nature including identifying the root cause of the problem and what is required to prevent a recurrence.
- Ensure a high level of customer service is provided to all business lines, Scotia Capital Inc., Wealth Management; (ScotiaMcLeod / Scotia ITRADE; Scotia Trust & Custody Services and Prime Brokerage Services by ensuring that all transactions are completed in an accurate and timely manner; responding promptly, accurately and professionally to inquiries from internal/external customers; providing technical expertise and specialized assistance relative to Income Processing.
- Effectively assist to develop the team by ensuring a high degree of productivity and providing ongoing monthly coaching feedback and ensuring appropriate training/cross training is provided as required and/or available; assist with the preparation of performance appraisals.
- Assist with managing related risk and minimize losses by reviewing and sign off the team’s work; ensuring effective procedural and management controls in place are followed. Ensure the team is following escalation procedures for any potential losses; challenging/reviewing existing procedures to ensure adequate controls are implemented.
- Provide ongoing assistance to the department manager by reviewing and ensuring the control accounts are updated and or cleared daily to avoid outstanding items from getting aged. Train and cross-train other team members when required and providing support with each other’s functions with volumes and projects and perform any ad hoc functions/sundry duties.

**Do you have the skills that will enable you to succeed in this role? - We’d love to work with you if you have**:

- Experience in Asset Servicing - Income Processing, stock borrow loan transactions, fail trades and various market entitlements compensations (trade date vs settlement date market)
- Completion of the Canadian Securities Course is recommended
- Completion of the FINRA Securities Industry Essentials (SIE) and Series 99 Operations Professional courses required
- Knowledge of related processing systems related to entitlement processing which includes various Broadridge products including ADP, Dividend Re-Write, DTC, CDS, Clearstream, BNP, Citi, HSBC, Escape, AS400, OnDemand (COLD).

**Interested?**

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That is why we work to grow and diversify talent and engage employees in a performance-oriented culture.

**What's in it for you?**

Scotiabank wants you to be able to bring your best self to work - and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

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