Customer Service Representative

4 weeks ago

Oshawa, Canada Pathwise Credit Union Full time

**Summary**

The main focus of this role is to provide a full range of services to members including responding to members’ enquiries, analyzing needs and assisting members in utilizing the product or service that best meets those needs; cross sells credit union products; processes member transactions including deposits, withdrawals, bill payments, loan payments, money orders, travellers cheques, cheque cashing, etc. Processes member’s requests for account updates and closures.

**Position Responsibilities**
- To provide courteous service to members, striving to increase member satisfaction with the level of service provided;
- Promotes credit union products and services by identifying member needs and offering a full range of financial services, including investments as well as promoting sales and basic loan services;
- Provides assistance to members by opening memberships and accounts, answering questions, and servicing members’ requests for deposits, withdrawals and transfers;
- Balances and reconciles cash drawer;
- Filing and verification of all member account documentation. Audit of membership files as required;
- Provide relief to all other departments as required. Therefore, referencing the applicable job description for the duties assigned; and,
- Perform all other related duties as assigned.

**Position Qualifications**

Knowledge, Skills, Capabilities:

- Ability to follow a regular re-occurring established schedule or routine. Requires the ability to organize and plan work in order to deal with deadlines, peak periods and unexpected situations;
- Requires working knowledge of basic products and services;
- Requires creativity and innovation to resolve issues by selecting amongst appropriate methods, procedures, products or services. Many problems are recurring in nature;
- Able to file, inspect, complete forms and enter data accurately. Requires the ability to gather, re-organize or group information or data in a meaningful order or format;
- Excellent member service skills in order to effectively ascertain the needs of the member and recommend the best solution. Ability to effectively cross sell products and services that meet member needs;
- Able to adapt to modifications to duties and shifts in priorities;
- Requires a working knowledge of accounting (balancing, reconciliation of negotiable instruments), office administration, Pathwise banking system and associated programs, filing and records management, Credit Union policies, by-laws and procedures; and,
- Proficiency in Microsoft Office including Word and Excel.

Education & Experience:

- Minimum education is a secondary school graduation diploma or equivalent, plus a minimum of 1 year related work experience.

**Location**:
Oshawa and Bowmanville, Ontario

**Job Types**: Full-time, Permanent

**Salary**: $19.00-$19.50 per hour

**Benefits**:

- Company events
- Company pension
- Employee assistance program
- On-site parking

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- customer service: 1 year (preferred)

Work Location: One location

  • Customer Service Representative

    5 days ago

    Oshawa, Canada Webhelp Full time

    **Customer Service/Support** **Location** - Oshawa, Canada*** Job Title: Customer Service Representative (Bilingual: French/English) **Job Description**: Customer Service Representative (Bilingual: French/English) Are you looking for a fulfilling role that helps you to make a difference in a customer’s life? We have a great career opportunity awaiting...

  • Customer Service Representative

    3 weeks ago

    Oshawa, Canada Webhelp Full time

    **Customer Service/Support** **Location** - Oshawa, Canada*** Job Title: Customer Service Representative **Job Description**: The Advisor II, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of...

  • Customer Service Representative

    2 weeks ago

    Oshawa, Canada Stage Windows & Doors Full time

    Salary: Grow with us as a Customer Service Representative at Stage Windows & Doors! **Company Overview**: Stage Windows & Doors is a manufacturer of custom products tailored to meet client needs. With a facility located in Vaughan, we offer a variety of options and features that are designed to make our windows and doors ideal for the residential...

  • Customer Service Representative

    7 days ago

    Oshawa, Canada Webhelp Full time

    **Customer Service/Support** **Location** - Oshawa, Canada*** Job Title: Customer Service Representative (On-Site) **Job Description**: The Customer Service Representative (On-Site) position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service...

  • Customer Service Representative

    3 weeks ago

    Oshawa, Canada Webhelp Full time

    **Customer Service/Support** **Location** - Oshawa, Canada*** Job Title: Customer Service Representative (Bilingual: French/English) **Job Description**: Title: Customer Service Representative (Bilingual: French/English) Location: Oshawa, Ontario **JOB DESCRIPTION** The Customer Service Representative (Bilingual: French/English) interfaces with...

  • Customer Service Representative

    2 weeks ago

    Oshawa, Ontario, Canada Concentrix Full time

    Job Title:Customer Service Representative (Bilingual: French/English) On-SiteJob DescriptionThe Customer Service Representative (Bilingual: French/English) interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products...

  • Customer Service Representative

    2 weeks ago

    Oshawa, Ontario, Canada Concentrix Full time

    Job Title:Customer Service Representative (On-Site)Job DescriptionThe Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. (Military veterans are encouraged to...

  • Customer Service Representative

    3 weeks ago

    Oshawa, Ontario, Canada Concentrix Full time

    Job Title:Customer Service Representative (Bilingual: French/English) On-SiteJob DescriptionThe Customer Service Representative (Bilingual: French/English) interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products...

  • Customer Service Representative

    3 weeks ago

    Oshawa, Ontario, Canada Concentrix Full time

    Job Title:Customer Service Representative (On-Site)Job DescriptionThe Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. (Military veterans are encouraged to...

  • Customer Service Representative

    2 weeks ago

    Oshawa, Ontario, Canada Concentrix Full time

    Job Title:Customer Service Representative (Bilingual: French/English)Job DescriptionCustomer Service Representative (Bilingual: French/English) Are you looking for a fulfilling role that helps you to make a difference in a customer's life? We have a great career opportunity awaiting you We are seeking : Passionate, Flexible, Energetic, Self-Motivated people...

  • Customer Service Representative

    3 weeks ago

    Oshawa, Ontario, Canada Concentrix Full time

    Job Title:Customer Service Representative (Bilingual: French/English)Job DescriptionCustomer Service Representative (Bilingual: French/English) Are you looking for a fulfilling role that helps you to make a difference in a customer's life? We have a great career opportunity awaiting you We are seeking : Passionate, Flexible, Energetic, Self-Motivated people...

  • Customer Service Representative

    2 weeks ago

    Oshawa, Ontario, Canada Concentrix Full time

    Job Title:Customer Service RepresentativeJob DescriptionThe Advisor II, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.Title: Customer...

  • Customer Service Representative

    3 weeks ago

    Oshawa, Ontario, Canada Concentrix Full time

    Job Title:Customer Service RepresentativeJob DescriptionThe Advisor II, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.Title: Customer...

  • Customer Service Representative

    2 weeks ago

    Oshawa, Ontario, Canada Concentrix Full time

    Job Title:Customer Service Representative (Bilingual: French/English)Job DescriptionTitle: Customer Service Representative (Bilingual: French/English)Location: Oshawa, OntarioJOB DESCRIPTIONThe Customer Service Representative (Bilingual: French/English) interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides...

  • Customer Service Representative

    2 weeks ago

    Oshawa, Ontario, Canada Concentrix Full time

    Job Title:Customer Service Representative (Bilingual: French/English) On-SiteJob DescriptionTitle: Customer Service Representative (Bilingual: French/English)Location: Oshawa, OntarioJOB DESCRIPTIONThe Customer Service Representative (Bilingual: French/English) interfaces with customers via inbound/outbound calls and/or via the Internet. This position...

  • Customer Service Representative

    3 weeks ago

    Oshawa, Ontario, Canada Concentrix Full time

    Job Title:Customer Service Representative (Bilingual: French/English) On-SiteJob DescriptionTitle: Customer Service Representative (Bilingual: French/English)Location: Oshawa, OntarioJOB DESCRIPTIONThe Customer Service Representative (Bilingual: French/English) interfaces with customers via inbound/outbound calls and/or via the Internet. This position...

  • Customer Service Representative

    3 weeks ago

    Oshawa, Ontario, Canada Concentrix Full time

    Job Title:Customer Service Representative (Bilingual: French/English)Job DescriptionTitle: Customer Service Representative (Bilingual: French/English)Location: Oshawa, OntarioJOB DESCRIPTIONThe Customer Service Representative (Bilingual: French/English) interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides...

  • Customer Service Representative

    4 weeks ago

    Oshawa, Canada Hero Outdoors Full time

    We are hiring for a Customer Service Representative postion with our small business **Requirements**: Minimal Airsoft Knowledge, Punctuality, People Person, Communication Skills, Organization, Ability to work in a fast pased enviroment. **Salary**: From $15.50 per hour Schedule: - 8 hour shift Ability to commute/relocate: - Oshawa, ON: reliably...

  • Customer Service Representative

    3 weeks ago

    Oshawa, Canada Lifemark Health Group Full time

    **Customer Service Representative** **-** **Park Road Physiotherapy & Foot Clinic** **Employment Type: Part-Time** **Location**: **64 Park Road North** **Oshawa, ON** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and...

  • Customer Service Representative

    1 week ago

    Oshawa, Canada IAA, Inc. Full time

    IAA, Inc., a leading provider of loss recovery services to the insurance industry in Canada, has an opening for a Customer Service Representative I at our facility in West Oshawa, ON. IAA is Canada's leading live and live-online salvage vehicle auction company with auction facilities across British Columbia, Alberta, Ontario, Quebec and Atlantic Canada....