People & Culture Coordinator (M24)

3 weeks ago

Richmond, Canada Trail Appliances Ltd. Full time

**What Trail Needs**:
Our People & Culture team is currently seeking a People & Culture Coordinator. This position reports to the Director of People and Culture. The person in this position will play a support role on all administrative and operational tasks of the People & Culture department by assisting with progressive discipline documents, investigations and maintaining recognition programs and other P&C projects.

In this role, you will split your time between the HR generalist functions and recruitment while providing guidance on a range of HR-related topics and contributing to projects related to the development and implementation of Trail’s HR programs. **This role is hybrid with our head office in Richmond.**

**What People say about You**:
You enjoy utilizing your innovative side within a fun and entrepreneurial environment that is values and results driven. Your incredible attention to detail, thorough follow-through and organizational skills will ensure a seamless experience for all new hires and current employees. You function independently on projects from conception to completion, and your ability to work under pressure when required to handle a wide variety of activities and confidential matters with discretion is second nature. You exercise excellent judgment in various situations, with a proven ability to pivot and adapt to the organization's changing needs. You are proactive, resourceful, organized, detail-oriented, and an excellent listener, providing direction, guidance, and support to team members that align to Trail’s values.

**What you will be doing**:

- Prepare and manage HR documentation including but not limited to offers of employment, promotions, transfers, compensation adjustments and termination notices. This involves filing, data entry and maintaining employee records that comply with company policies and regulations.
- Support in employee discipline and termination, including coaching and guidance, and the preparation of all paperwork.
- Coordinate all new hire onboarding activities as outlined in the Team Onboarding Checklist, including preparing new hire paperwork, coordinating orientation and info sessions, and facilitating the completion of required forms.
- Support the offboarding process by collecting company property, conducting exit interviews, final vacation calculation & reporting and processing termination paperwork.
- Develop and execute employee engagement initiatives, events, and activities to promote a positive work culture.
- Assist the leadership team by providing timely communications on the Performance Review cycle, sends quarterly check in calendar reminders, and supports the coordination of year-end evaluations.
- Support conflict resolution and performance issues by suggesting tactics, participating in discussions, and assisting with documentation.
- Conduct and support workplace investigations by gathering information, conducting interviews, document findings, collaborating with relevant stakeholders and report writing.
- Assist with research on best practices, developing HR policies, creating, and implementing HR projects and programs.
- Collaborate with the administration of the compensation review process by coordinating salary evaluations and updating market and internal data
- Execute HR reporting activities by gathering data, preparing monthly HR metrics, and conducting data analysis as needed.
- Administer and distribute employee service awards

**What you bring**:

- Minimum 2 to 3 years in a similar role or other relevant experience
- Extensive knowledge of Microsoft Office suite and facility with HRIS
- Recruitment experience (sourcing, screening, references, offers of employment)
- Excellent communication skills (spoken and written) and the ability to communicate across all levels within the organization
- Strong investigative report writing skills with a proven ability to handle sensitive and confidential information with integrity
- Ability to multitask, prioritize and work under tight deadlines
- Excellent organizational skills, thoroughness, and attention to detail
- Recognized for your speed of execution, while remaining conscientious
- Ability to manage stress in a fast-paced environment, meet tight deadlines and take initiative
- Successful in supporting effective and positive employee relations, retention, and reward programs.
- Positive attitude and willingness to go the extra mile to support the team.

***

**Bonus Points**
- Degree in Human Resources or CPHR designation
- Working with people in an employee-centric organization
- Engaging in several different projects and assignments at the same time
- Being a Self-starter who can operate, and problem solve independently
- Strong analytical skills to define problems, collect data, establish facts, draw valid conclusions, and make recommendations.

**Work Environment**
- Hybrid Work Model, based out of Richmond Head Office
- 8:00AM to 4:30PM (flexible), Monday to Friday

***

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