Full Time Store Manager

6 months ago


Ottawa, Canada Little Burgundy Rideau Centre Full time

Job Objective

Manage all activities necessary to the efficient operation of the store, more particularly, to provide prompt and courteous service to customers in order to maximize sales and customer service, so as to promote the company’s image of quality and professionalism. Little Burgundy is always looking for great people to join our team

Essential Job Functions
- Recruit qualified professional people and communicate all pertinent information to Payroll department before actually hiring.
- Train the personnel through development programs in order to answer the immediate and future needs of the company.
- Conduct Monthly Performance Reviews.
- Establish weekly sales objectives for store and personnel.
- Communicate stock replenishment needs to District Manager, as well as Distribution and Buying departments.
- Ensure that all merchandise is properly ticketed and attractively displayed and appoint people responsible for each section of the store.
- Is responsible for adherence to all loss prevention and security policies, as well as credit policies and procedures, i.e. credit and debit cards, employee purchases, discounts, deposits, returns and exchanges.
- Manage administrative systems and procedures efficiently and in accordance with company policies.
- Utilize the systems and procedures for inventory control.
- Ensure store operates within its predetermined budget (i.e. salary, inventory, expenses, etc.).
- Ensure stockroom is neat and well organized, Recalls are properly executed and controls damages and mixes according to company policies.
- Ensure that all personnel practice professional salesmanship within the guidelines of the company, in order to achieve maximum sales and provide the highest level of customer satisfaction.
- Promote total customer service in a friendly way and as the most important consideration in every transaction.

Minimum Qualifications Required
- Related work experience: two years of selling experience (retail or service industry)
- General work experience of equivalent formal education: high school or equivalent
- Other qualifications: strong leadership skills, ability to create an atmosphere that is conducive to the healthy development of team spirit, ability to motivate people in order to achieve sales objectives, excellent communication skills, bilingualism as required, service-oriented, fashion-oriented, willing to work retail hours, and initiative.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Vision care

Schedule:

- Day shift
- Holidays
- Weekends as needed

Supplemental pay types:

- Commission pay

**Experience**:

- retail management: 1 year (preferred)

Work Location: In person


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