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Mailroom Assistant

5 months ago

Vancouver, Canada JLL Full time

JLL supports the Whole You, personally and professionally.

The Mailroom Assistant will be responsible for sorting, delivering, and managing incoming and outgoing internal and external mail. This role requires the preparation of couriers and Canada Post shipments, as well as the delivery of mail and packages throughout client offices. The Mailroom Assistant should be able to handle some heavy lifting and be comfortable with walking and standing for extended periods. Flexibility in working multiple shifts and covering different time slots is required due to the mailroom's operating hours.

**Key Responsibilities**:
**Receipt and Delivery of Mail and Couriers**:
Sort and distribute incoming mail and packages to the appropriate recipients within the organization.
Manage outgoing mail and couriers, ensuring proper packaging, addressing, and tracking.
Maintain accurate records of mail and courier transactions.

**Preparation of Outgoing Canada Post Mail**:
Utilize Pitney Bowes SendPro P3000 system to prepare outgoing Canada Post mail.
Ensure proper postage and labeling on packages and envelopes.

**Preparation of Outgoing Couriers**:
Utilize FedEx and DHL order systems to prepare outgoing courier shipments.
Follow packaging guidelines and ensure accurate labeling and documentation.

**Delivery of Mail and Couriers**:
Safely and efficiently deliver mail and packages throughout the client office using walking as the primary mode of transportation.
Ensure timely and accurate delivery, adhering to established schedules and protocols.

**Physical Requirements**:
Perform regular tasks involving walking and standing.
Be capable of lifting objects weighing up to approximately 20 kilograms.

**Qualifications and Skills**:
Minimum high school education.
Proficiency in both written and spoken English.
Strong organizational skills and attention to detail.
Ability to work independently and follow instructions accurately.
Excellent interpersonal and communication skills.
Basic computer literacy, including experience with mailing and shipping software.
Prior experience in a mailroom or related field is an asset but not mandatory.

**Working Hours**:
The mailroom operates from 07:00 to 18:00.
Multiple shifts are available, and the applicant must be flexible to cover different shifts as needed.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.