Billing Specialist Iii
4 days ago
**Scope & Objectives**
The Senior Billing Specialist is responsible for executing the full scope daily/weekly/monthly billing cycle activities in TMS, inclusive of pre-invoice audits, to ensure the financial accuracy of invoicing prior to submission to the customer. The SBS role proactively identifies billing/AP recurring issues and suggests/implements improvements to those issues in partnership with the Billing Supervisor/AR Manager to streamline the TMS/Client billing and payables function. This role also works closely with carriers and Operations to ensure that all rates are current in TMS, educates carriers on submission requirements, holds meetings with Operations to build a culture of partnership and engagement and drives change through innovation and cross-functional collaboration. The SBS acts as a mentor and resource for junior team members and is a go-to for issue resolution.
**Main Responsibilities**
- Supports and assists the Supervisor/Manager in leading the team with department initiatives, month-end processes, and projects in a timely manner with mínimal direction
- Satisfies work standards, adheres to SOX controls and maintains proficiency to independently perform all daily transactions and functions
- Proactively investigates billing issues and process any necessary invoice adjustments to ensure both invoice and AR margin accuracy
- Works closely with Operations to identify and resolve customer or carrier rate discrepancies, proactively manages unbilled reports, and identifies and communicates any at-risk items immediately to upper management.
- Drives improvements to existing processes and supports the Supervisor/Manager with maintaining and establishing policies and procedures and SOP generation
- Monitors contract terms and associated billing including the necessary update of ancillary systems such as TMS
- Handles customer queries and may have full ownership of an inquiry, providing timely customer service support on issues related to billing, or AP carrier queries for a particular customer
- Leads streamlining and work-flow opportunities for the group including supporting documentation of proposed solutions
- Contributes to annual audit compliance and SOX control testing to ensure department compliance in a timely manner
**Knowledge, Skills, Abilities & Minimum Qualifications**
- Innovator, with the ability to lead by example with focus on customer service, accuracy, attention to detail and consistency
- Understand the need for controls, effective time management, initiative and self-direction
- Critical and analytical mindset with attention to detail and a high level of accuracy
- Strong problem solving and decision-making skills, taking into consideration tax and other client billing implications
- Strong knowledge of FAP and billing processes and how each component may impact the client’s bill, including potential tax implications
- To consistently follow and adhere to SOP, SOX controls and TP goal pillars
Minimum of 10 years’ experience within a billing/AP environment
- Ability to collaborate and effectively communicate with a variety of groups
- Proficiency in MS Office suite of products
**COMPANY**
Transplace, an Uber Freight company, powers one of the largest managed transportation and logistics networks in the world. Its tech-enabled services and solutions platform are backed by the combination of innovative technology and a dedicated team of domain experts, engineers, and data scientists. Transplace is committed to thrilling its customers by consistently improving supply chain performance and providing greater visibility and control of their logistics networks. Companies of all sizes rely on Transplace to deliver trusted outcomes through best-in-class logistics management, strategic capacity, and cross-border services.
Follow the company on our social media pages and blogs:
**EQUAL OPPORTUNITY EMPLOYER - CANADA**
Equal Employment Opportunity has been, and will continue to be, a fundamental principle of Transplace, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law.
Upon Request, Transplace Canada will provide accommodation to a job applicant with a disability during its recruitment, assessment and selection process.
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