Technology Program Manager
1 week ago
**BCLC exists to generate win-wins for the greater good.**
**For our people, our players, our communities, our industry, and our planet.**
**Lottery | Casino | Sports**
Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world.
We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet.
Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition.
We want you to be where you feel you can do your best work. Most of our jobs can be done remotely providing you reside in BC.
For those who prefer working in a community with others, we have two beautiful offices in convenient locations:
2940 Virtual Way, Vancouver | 74 Seymour Street W, Kamloops
This is a Permanent, Full Time opportunity
Expected Salary Range: $101,122.00 - $126,403.00 - $158,003.00
Our typical hiring range will be +/- 5% of the midpoint shown above
Factors influencing this decision include qualifications and market conditions for the role
**The Company**
**Job Summary**:
The Technical Program Manager exists to increase the effectiveness and efficiency of technical delivery and operations across the entire technology lifecycle, ultimately driving greater value for BCLC and its customers.
The Technical Program Manager accomplishes this by leading the overarching technical lifecycle and roadmap of a product or group of products. Through collaboration they will coordinate the technical efforts of multiple agile teams to enable the delivery of complex initiatives and programs. Utilizing planning, prioritization, and pragmatism, the Technical Program Manager will multiply the efforts of individual agile teams through organized and aligned sprints and backlogs to achieve strategic and shared outcomes, including delivering on business roadmaps.
The Technical Program Manager will also use this approach to drive the effective support and maintenance of operational technical solutions, which are owned by multiple agile teams, ensuring the entire technology lifecycle is successfully managed.
**Key Accountabilities**:
- Accountable for and drives the overarching technical lifecycle, roadmap, and activities for solutions that span across multiple agile teams; this includes areas such as technology evaluation/selection, procurement/bids, contract/vendor management, technical design, service design, issue/problem management, risk management, functional and non-functional (e.g., security) testing, release management, early life support, evergreen, decommissioning, etc.
- Leads the overarching technical delivery of complex initiatives and programs where more than one agile team is involved, centering on value delivery for the teams and broader stakeholders to accomplish their work more effectively and efficiently through measuring and optimizing the flow of value; helps identify and manage dependencies and blockers between teams. Defines, establishes, and tracks metrics for joint team delivery and reports overarching technical progress to stakeholders.
- Ensures the effective and holistic support and operations of technical solutions that span across multiple agile teams, via those teams; proactively work with agile teams to identify and resolve issues and may lead issue/problem resolution for complex or ambiguous technical issues.
- Provides overarching technical leadership and direction, developing deep knowledge in the product(s) and associated technology to turn business concepts into technical realities. This includes providing value across numerous technical activities, capabilities, and domains, such as contributing to functional and non-functional requirements, making technical decisions that affect multiple teams, optimizing inter-team processes, creating/reviewing/approving technical statements of work, work estimation, and impact analysis.
- Collaborates with Product Managers and Product Owners on priorities, scope, issues, and decisions to deliver business priorities and value, while ensuring the technical lifecycle is represented in the overall product roadmap (e.g., refactoring, technical debt, evergreen, automation, etc.) and appropriately reflected into team backlogs. Assists Product Managers and Product Owners with prioritization and sequencing of scaled delivery epics and initiatives. Assists in business case creation to secure funding, people, and priority, and may take the lead role for technology-centric business cases.
- Collaboratively works with Enterprise Architects to ensure technology alignment to the Enterprise Architecture principles, standards, roadmaps, and reference architectures; works proactively with Enterprise Architects and agile teams on future product technologies
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