Telemarketer
5 months ago
**Job title**:Telemarketer
**Reports to**:Director of Operations
**About us**
SimplInsur is an insurance provider owned and operated by M3 Group (originator and leader of mortgage in Canada). With over 8,300 brokers and over $ 64 billion in volume, the consumer group and its family of mortgage and affinity brands, Multi-Prêts Mortgages, Mortgage Alliance, Invis, Mortgage Intelligence, Verico, M3 Tech, M3 Ventures, M3 Innovation Lab, YourMortgageMarket and SimplInsur have a single mission: to make brokers more competitive thanks to innovative tools and technologies. Come take this opportunity to build a career in a promising and growing field in the SimplInsur team, which is a provider of life and casualty insurance.
**About the role**
SimplInsur is a growing entrepreneurial brand and is continuing to develop. The company is looking for a Telemarketer agent for its insurance firm whose main responsibilities will be to support the team of insurance brokers by answering calls and contacting clients by text and phone.
**The functions**
- Schedule quote call appointment for the sales team
- Manage opt in leads and prioritize contact
- Transfer clients live to the sales team once they have agreed to a quote
- All other administrative tasks.
**The qualifications required to be successful in the team**
- Minimum 1 year of relevant experience in a customer service position.
- High school diploma.
- Knowledge of Microsoft Outlook and Excel.
- Strive for live call transfer targets monthly.
- Sense of organization and prioritization.
- Teamwork oriented.
- Provide excellent customer service.
- Ease of learning different computer systems
**The nice to have**
- Knowledge of the insurance industry.
**Job Types**: Full-time, Permanent
**Salary**: From $20.00 per hour
Schedule:
- Day shift
**Education**:
- Secondary School (required)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- Anglais (required)
Work Location: Hybrid remote in Toronto, ON
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